AMAZING experience! The camels were well trained and the tour guides were very knowledgeable it was a beautiful scenery right on the beach after about 45 mins of riding they took pictures of us with the camels and then we headed back for food , they had buffet style lunch for us and we sat and ate on the beach nice vibe so all together we came at 12p transportation picked us up at 230 you have different pickup options as well if you want to stay longer the only downside of things were the picture prices extremely expensive the experience was beautiful and they dont allow phones they have a photographer who takes photos and they offer you to pay at the end almost 240$ kinda steep other than that AMAZING experience 1000/10 i would do it again!
About Activity
What's Included
Includes
- Access to beach club and use of facilities
- 45 min guided camel ride and 15 minute instruction
- Local medical insurance
- Safety gear (Protective Helmet is mandatory)
- Shared transportation service hotel - beach club - hotel at specific times
- Bilingual Guide
Excludes
- Food and drinks
- Photographs
- Lockers and key $10 USD (at the end of the tour will be returned)
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
The tour starts when we pick you up at your hotel or meeting point in one of our sanitized vans to go to our exclusive beach club where the activity will take place. Once you check in, we will head to the area where the camels are located. Expert guides of this species will inform you in a 15 minutes brief announcement before starting the safari the safety measures and equipment necessary to make this exotic activity unforgettable. You will start your 45 minutes camel caravan tour, where you will have the opportunity to admire the rainforest and the view of the beautiful beach. Whe you arrive to the beach, our professional photographers will take pictures with your Camel. At the end of the activity you will have free time to relax and enjoy our beach club. If you want to stay longer at the beach club, please inform the front desk so they can schedule your drop off later. The last shuttle leaves at 4:30 pm. Finally, you will head back to your hotel to continue enjoying!
Language Offered
Additional Info
Cancellation Policy
Reviews
Was a very relaxing , romantic and peaceful experience really!!! All the crew were on their best spirit They made us feel great. Food and drinks yes!!!! Thank you so much gyus for making our last evening in Mexico an unforgettable memory!!!!
We really enjoyed the camel rides but please note you are not allowed to take pictures which kind of ruins the personal experience because they want to charge an arm and a leg to buy their pictures mind you you have already spent alot to ride the camels the guides were still good and what they did but when we finished the activities I did not like how one of the guys kept following us to the end for a tip mind you he wasn’t even our tour guide for the camels , either way we enjoyed it but they need to lower the prices on the pictures it shouldn’t be that high we want to have good memories not get upset because we’re being gouged for every activity that we want to do and we’re telling us we can’t take our phones out to enjoy and share the experience don’t forget we can’t post things on social media that can get friends and family and other strangers to come without being gouged on prices to purchase their pictures. Jet skis I get it we’re on the water something can happen to our devices.
The camel ride was not only fun but knowledgeable and the prices for the pictures and or videos are priced reasonable and the guides interacted in conversation with us.
The camel ride was great and it was about 45 minutes in total—getting you on it, stop in the middle for pictures (they took the pictures and disallowed you using your phone or any devices could take pictures or videos). We petted and fed the camels for their treats and then return. Quite quick—we didn’t buy the photos ($150 USD for 2 people package—they asked too much for that). Then we initially wanted to stay and hangout at the beach, and scheduled a later time for shuttle. But this beach club was reserved for its VIP and not us as guests for excursions. The restaurant was in buffet style at an all-day price for $70 per person. We ended up requesting an early shuttle and left. The staff for the shuttle service was not friendly and didn’t want to rebook an earlier shuttle at first. For sure, we would not be back.
Did not go. No one came. We waited an hour. They said no one available. We were so miserable waiting.
Very awesome to be able to ride camels on the beach! They were so cool and nice, and we felt super safe.
The staffing was excellent, very caring to make sure we were ok and not uncomfortable. Most memorable was stopping to take the pictures and feeding the camels.
Such a unique experience! The guide was very friendly and the camels were very well taken care of. Highly recommend
Great Experience!!!! Loved every minute of it. Everyone was professional but the pictures was a bit pricey
We spent 6 hours in order to have 45 minutes with the camels. While the employees and the camels were friendly and interesting, it was nowhere close to worth it for a 6 hour excursion!! We knew it would take an hour to get to the location and we expected an hour return. Not only did it take 2 hours to return but we had to wait 2 hours at the location!!! That should have been clearer in booking.
Fantastic tour. Four huge camels to ride on. They were very gentle and well cared for. The crew was very nice and professional. Nice walking through the jungle then the beach. We’ll go again for sure!
This ad is extremely misleading. The four hour window includes 3 hours of bus travel, 15 minutes of “instruction” and 45 minutes of sitting on a line of camels tied together being guided by a man on foot. The whole camel ride is maybe a quarter mile, we did not go through the jungle at all but that was due to rain from the past week which is understandable. The guides were all great, very friendly and fun. The experience itself was not what was expected at all. We selected the 12:00 option and drove ourselves and were told to meet at the location at 2:30 to register for the event that would start at 3:00. If we had taken the bus, the whole trip would be roughly 6 hours for a 45 minute, quarter mile walk on a camel. They also take pictures that are not included, to be expected. However, one picture was $40 American and for all pictures of one person was $75. We took our own on our phones when we could to avoid paying so much. I cannot stress enough, the guides themselves were great, they are just doing their jobs. The ad itself is very misleading. Had we known what we know now we likely would not have done this trip as it essentially wasted almost an entire day. It’s an hour drive down from where we were, in an Airbnb in the hotel zone in Cancun. If this whole experience was more similar to how it is described or costed significantly less for what it is, I’d recommend it. For the price, you’re far better off taking the ultramar ferry to isla mujeres, renting a golf cart for the day and dominating the island. So much more fun, total cost for ferry for two, to and from, and golf cart for 8 hours was less than $125 and significantly more fun. Also, to be clear, I’m not a whiney Karen, I’m a 30 year old dude just trying to enjoy Mexico, drink tequila and hop around the area going beach to beach. I rarely write reviews about anything but I was very irritated that we wasted a day on this. For your own good, do almost anything else unless you’re already staying at the resort that this is at.
Poor location on website for important information. Shouldn't to hit a link to see weight limits. An not willing to work with customer on something that is not plainly viewable without hit a link
Everything was great about seeing and riding the camels EXCEPT that the photographer was taking frequent photos throughout the excursion and to the point that we did not take our own photos. At the end of the tour, we tipped then went to buy a photo. This is when we learned that photos cost $50 USD for 1 photo or alternatively a high amount for the whole series. As we were not willing to pay through the nose, we came away with no decent photos. The staff should have been honest and explained this in advance as I would have been happy to ask the staff to just take a photo of us with my own camera. As well, we could not get easy transport off the property after the camel ride as the driver was unavailable for a long time and there was nothing to do there other than sit in their mediocre restaurant and eat the complementary chips and pop. Fortunately I was able to purchase some guacamole to go with it.
I came on a trip with my girlfriend and her cousin. We had a great time on the camel ride and the staff were very friendly. That unfortunately was the last positive note of this experience. We had pictures taken and were charged $200 for the pictures. We were told we would receive the pictures in 20 minutes. It’s now been over a day and there has been no communication, we have received no pictures and I’ve been trying to get ahold somebody all day. They also gave me a fake email address. Do not get the pictures. The camel ride was fun, but this really killed the experience for us as it was very unprofessional.
What a great first time experience. Our guides were great and very knowledgeable! Looking forward to the next time.
This was something I wanted to do since the moment I booked the trip to Cancun. I knew it was something I'd never get to experience anywhere else. The camels are very docile and friendly. Sadly, because of the rain the day before, we couldn't go through the jungle. I was a little taken aback by the Benard asking for a tip as the trip was $125 as it was. Also, they take tons of photos and there were a few good ones but they were $35 a picture, including the frame, but definitely too pricey. Other than that, it's a neat experience.
This one was one of my favorites! The camels are so gentle and sweet our speedy shuttle driver was a little late (not his fault) and the camel tour guides waited for us even though they were technically closed, which I thought was wonderful of them to do! Tour guide Bernard was very informative on information and tour guide Javier and Alexander were helpful and supportive of safety! I really enjoyed this, it was wonderful interacting with the camels and feeding them and hugging them. They really are gentle giants!
Awesome experience for my 50th birthday. My Husbanks and I had a great time!! Danielle W from New Orleans, LA
What a great experience! There was some miscommunication about where to pick us up so that was pretty frustrating but once we got to the location, we had a wonderful time. Camels are amazing!
Me and my daughter did camel tour, we learned a couple things about from the tour guide, he was very informative.
Amazing tour, great guides. We truly enjoyed this tour. The guides were so patient and shared a lot and d information about the camels. I would do this again
To actually ride a camel was just amazing ! Not to mention the professional tour guide and photographers!
Awesome experience every was on point very good instructors they did a great job with the service they provided you can see photos and they’ll explain everything
The whole staff was friendly and knowledgeable, not only about the camels but even the surrounding areas. The photographer took some amazing photos so we bought them all. Everyone else on the tour also had a great time. Loved taking a break during the ride halfway through and took pics with the camels and got to feed them. Overall great experience for my girlfriend birthday
I would have rated a 5...but the 35.00 picture I purchased was never emailed me to me. Please send my pics!!
I did this for my birthday. So much fun. Ride was a bit late to pick me up but everything else was perfect.
This was such a great experience! 10/10 recommend. The Tour staff were amazing ! and the camels were so sweet and calm. The camel names were tati and chey ! so cute !
I loved it! I’m a horsie girl and these beautiful creatures didn’t disappoint although a little different! They’re sweet gentle giants. I also loved how traveling solo was fine, some places make you feel odd about it but this experience no one batted an eye.
Great exciting experience, had a lot of fun on the camel ride. Definitely feel any first timers will enjoy it as well.
The guides were wonderful and very knowledgeable regarding the camels and their habitat. The camels were so sweet and amazing!
They changed my itinerary 3xs including the day I was supposed have my activity. When the driver didn’t show at 9am I called them to find out what was going on, they said oh we are changing the time, That was at 9am. I waited until 11am then they didn’t show again and told me to contact Viator for my refund. Such a waste of time, inconsiderate, and a unprofessional!
Online it said it was available. Booked and they emailed me a few hours later saying it’s not available for the time and day I choose.
Ever and his team were very friendly, pleasant, and experienced. This is such a unique activity and one that we will remember forever. We really enjoyed the interaction with the camels. Not only did we get to ride them, but had some time to feed them, pet them, and learn more about this majestic animal. This is one we will definitely do again.
The downside is that we were cheated out of at least a half hour due to very heavy traffic from Cancun. Not really fair. We definitely enjoyed our time that we had. The grounds are beautiful and the guides could not have been more attentive and helpful. If not for the time we felt we had paid for it was fantastic.
The guides are so good and caring toward these huge animals, I laughed when they first said they were like dogs, they practically are - loving to be loved. You treat the animals humanely and they are well taken care of - great job. The guides are awesome, Luis, Benny, Ever and Bernard work so hard constantly watching and making sure both the guests and the camels are having a good time. I would absolutely do this again when next in Cancun. Brilliant!
Didn’t get to ride a camel got stuck in a atv line behind a family should really separate those two for the fun of adults
My tour was canceled for rain and wind I’m waiting for my refund my phone number is 3059270506 please let me know thanks
Loved it was amazing and very nice scenery, guide, attentions and everything wonderful, I recommend very nice everything
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