Discover The Fabulous Pink Waters At The Caribean (Las Coloradas+río Lagartos)

Tour guided name is Pablo. VERY kind and knowledgeable about the attraction. We took great photos with the helps from the local tour guided in the pink lake. Awesome trip.

I was not expecting to have as much fun as we did on this trip! I loved that they gave us a bag with food for us as well as a cooler with drinks, extremely refreshing for the hot weather! We loved seeing Los Coloradas and learning a bit about the salt. We absolutely loved the boat ride and clay at Rio Logartos. The food we had for lunch was extremely delicious as well!

Van ride was 3 hours x 2 with no air conditioning. There was a metal spike sticking up in the van that stabbed my pants and leg. My mom fell and required stitches. However, the tour guide, Dolphino was great and helpful.

Loved the crocodile farm and the boat trip. Need a guide that gives more information. 3 - 4 hours on a bus is a long journey and it would have been nice to receive some facts about the area

The Pink waters, Rio Lagartos, Crocodile farm, and lunch was very nice but the transportation to and from Las Coloradas was not good & that is why we give it only 2 stars. The touring company crammed 18 people into a small 14 person van and a car for the 3 & a half hour drive to Las Coloradas. We made one stop along the way for a bathroom break, that bathroom break was a spot that required payment to use the bathroom, it would have been helpful to let people know ahead of time that the stop would require payment. Then the drive back to the resorts took an extra 2 hours, again in a crammed van, to drop off people who were in the car. The van did not need to travel the extra 2 hours and could have gone straight back to the resorts, to drop people off. That long of a drive in both directions should have been done in a tour bus with better accommodations for the travelers, i.e. more leg room, comfortable seats, an actual bathroom, etc. The boat ride included time to "enjoy an exfoliating scrub with clay from the salt lake" and a swim, but emailed instructions didn't include a suggestion to bring a swimming suit. We actually thought we chose a different excursion, so we didn't bring one to our disappointment.

The lake was definitely pink! The boat ride was nice but would like to have seen more animals. The crocodile farm was good. Had fun feeding and holding the different sized crocs. However it was almost too long of a day.

The pink lake is pretty impressive. And the boat riding was great. Enjoyed the tour very much! Thanks!

An attraction VERY worth visiting and you You will never be disappointed,During my 4-day holiday trip,I have ordered a total of three different tour groups on the Viator website, and this is the only one I am very satisfied with.

Pink lake was great, but there were over 40 "lakes" to visit however this tour included other pitstops so we were focused on the closer lakes. if you want a 1/2 day trip of just all the lakes you will want to drive yourself there and then take the tour offered by the Pink Lake crew (las coloradas). As a first intro, it was great, the boat ride was fabulous, and we really just had a great day. Hope you will too :)

We never got picked up and the contact poorly communicated with us. Ended up g tying refunded hope to go another time

Thé place was so beautiful, I will come back again it was an amazing day, with a lot of memories, can wait to be back

Overall, excellent tour. Yes it was a long day, and yes the bus got cold. Our tour director Pablo was excellent and learned all the groups of people who were traveling my name and gave all information in both Spanish and English. Research the pink lakes before you come, some people didn’t realize it was a salt factory and were disappointed. I recommend wearing your swimsuit to the tour so you don’t need to change for the boat ride, which I loved! Breakfast and lunch provided a lot of food, but I do recommend bringing extra water and snacks. The ONLY downside to this tour was the crocodile farm we stopped at as our third activity. It was a small facility that seems to exist only to fascinate tourists. Everyone got to hold several croc babies and the workers were just throwing them all over people’s shoulders nonstop. We went into the croc enclosure to feed them, and several workers waggled sticks in front of the crocs to entice them to move. As a animal lover, it was hard to watch. I may have booked a different tour if I knew we would stop at the croc version of Tiger King. I wish we had done something different, or simply started for home. ALSO, if you want to be on the bus as short a time as possible, get picked up in Playa del Carmen!

We did the Las coloradas and Rio Lagartos tour but were a bit disappointed with the organisation of the tour. The stop at las coloradas is meant to be just for one spot to take a few pictures but not to visit the entire area. It's basically to get to the gate. In our case they were extracting salt on the day meaning you couldn't see anything at the gate so we were given the option to go on a bus tour within the salt complex where the pink lagoons are. We had to pay extra for this which i wasn't thrilled about since it wasn't mentioned in the description. The tour inside was nice and explained all the process and why the lagoons ar pink etc so would recommend that but this wasn't given by our tour guide. It was given by the yours at Las Coloradas. On a regular day i don't think you would even get that option and that was the best part. If you're going to see the flamingos there's very few of them. Like 40 max and they're very far away, bring a good camera. The boat ride in Rio Lagratos was nice, there's also a mayan body scrub experience so of you're planning on taking part in that bring a bathing suit. We also visited an alligator farm and it was nice to see that they are repopulating the area. Wasn't keen that the teenage ones had their mouths tied for people to take photos with them. Younger ones don't bite yet it seems and the older ones we saw from a distance. The drive is very long and very tiring. Obviously this has nothing to do with the tour company but just a heads up. We didn't have a tour guide to explain things and at times we had to ask what is next so you end up relying on asking people where you stop around what is happening. On the bright side the bus was comfy and had reclining chairs, they gave us food in the morning since the pickup was at 6 AM and they figured we wouldn't have eaten breakfast.

I think this trip would be best if you were staying in the Yukutan region, otherwise you're looking at a 5 hour drive from Cancun. This was not noted. We waited approximately 30 minutes for another party to arrive, outside a store, where we told we could use the restrooms...the store manager did NOT let us use the bathroom. The "breakfast" supplied was a piece of lunch meat and cheese between 2 pieces of white bread, a small apple, a kids' juice box and a piece of gum...definitely not what we expected. Had we known, we would have been sure to eat prior to departure. While Las Coloradas is beautiful, we would have loved to have someone share some knowledge about how the salt mining works, processing the salt, etc. All it was was a photo opp, which was not worth the drive. The boat ride was nice, and the restaurant we had lunch in was really great. The gator farm was also great. We learned a lot about the gators and participated in the experience. Then we had the 3.5 hour drive back (the boat ride took us closer to our final destination). In the middle of this, they did stop for a bathroom break, which we had to pay to use. While the experience was memorable, we would not do this excursion again.

Unfortunately, the most memorable experience was a five hour van ride to the site and the five hour ride back to the hotel. Once we got there, it was quite enjoyable however, this amount of travel was not disclosed, and I felt like my day was wasted. Actually, towards the end, I felt like I was in hell. There were no bathroom break. The seat was cramped and very uncomfortable. There’s no way to make the ride more enjoyable, we were told to sleep is no way to sleep in that van. Low air conditioning and no refreshments frankly no one should have to sit in a vehicle for 12 hours a day I would never recommend this to anyone.

The tour itself was short. We spent most of our time picking and dropping off people. We changed transportation 3 times going there. They picked us up at 5:55 am and dropped us off at 9:00 pm we are all tired and hungry. BTW, the tour guide doesn’t know how to guide people don’t speak English my husband and I ended up doing the tour on our own we just get information from other people at Los Coloradas. Overall not recommended.

They deserve negative stars for giving us wrong information about the pickup time. Then they just sent me a message for the updated pickup time on an app which I barely use, no phone call, no text message, no email, we missed the tour and there was no refund. What a scam! They should not be allowed to run a travel agency.

Crocodiles were the highlight of the day. The pink lakes are also very nice. The boat ride on the river was fun and we got to see a lot of birds, flamingos and crocodiles.

It was very good time with worker Arturo tour guy he was so gentle he can speak 3 language English Spanish and French and good take care the driver and another guy eveyone do good job very polite and the tour good every minute pink water was so good the lady work they so nice too we are very happy for this tour good more than we expect thank you everthing we had for this tour recommend to people

It is good experience . If u have some more option for vegetarians food will appreciated. Spend too much time in town when they drop off

This tour was absolutely amazing! Had lots of fun and new experiences. The driver Julio and the guide Frank was there for the whole team and made the trip totally unforgettable. I can only recommend them.

They provide none informational background or give any explainations what so ever. It's just a trip for getting the best instagram pictures. If that's the only reson, go for it. But if you want to experience cancun and mexico in it's full glory search further. It's sad because the trip definetly had potential

This trip was kind of a mixed bag experience. There was some good and bad to it. It is not a trip I would repeat. We were picked up pretty early which I understand since it is a long drive. We were given a standard bagged breakfast of ham and cheese sandwich, apple, granola bar, and fruit juice which was okay. Then we sat on the bus while the driver and the tour guide got off and ate breakfast themselves at a cafe while we waited. I thought this was very unprofessional. It turns out the pink lagoon is a business. It is a natural salt manufacturing plant that, yes, is located in a biosphere but the advertising of it seems misleading. You pay to see a salt plant. It is more of a pink pit not a lagoon. This was very disappointing. They do take you on a boat ride which is nice since you do get to see flamingoes in their natural environment which is pretty awesome and this part of the experience was wonderful. 5 stars for this. The lunch at the restaurant was also 5 stars. Some of the best seafood I have had. The alligator farm was "okay". Pretty much like most alligators farms you go to. Neither extremely bad nor outstanding. I wish there would have been a little more talk about the biosphere. They did talk a bit about how the lagoon got its pink color. I would have liked a little more history about the salt gathering before some rich guy took it over.

The whole tour was stunning. Definitely worth while. Guide was client centric and very welcoming. Pink waters, crocodiles and flamingos, boat trip to Rio Lagartos, lunch in a local restaurant, the journey was more than interesting. Just make sure the weather is sunny to see the pink waters (if cloudy or rainy, the waters turn to grey). 👌🏻☀️

It was really interesting. Really pretty, although we've heard that it's more pink at other times .But we could still see some pink. That was good enough.

We were picked up from our Cancun hotel at 6am and dropped at 2am - unthinkable 20 hours inside a tiny uncomfortable poorly conditioned van stuffed with tourists like sardines! We had a total of 3 maximum hours doing tour activities, the rest of time was spent driving to various hotels of Riviera Maya, Playa del Carmen to pick up and later drop people, sometimes one at a time. I believe we have driven to 12 different hotels which took hours and hours! Las Colorados is totally overrated - this lagoon not entirely natural, the waters in a manually shaped square pool were mixed by owner, and were light brownish color. Lagartos park was unimpressive and flamingos were so far away from the point we stopped to observe them we barely saw pink dots. I believe I have lost a day of my vacation: Instead of having fun I was suffering all day in a stuffy vehicle and did not see or experience anything special. From now on I will be dubious about descriptions of Viator tours, no more trust.

A very interesting experience. The pink lake is scenic but just a photo opp. You can pay the tax is Pesos which is $300 MXP per person. The boat trip through Rio Lagartos was the majority of the trip where we saw crocodiles and walked through mud to see flamingos. This was the exciting part of the trip. After a stop at a resturant to have some lunch, the last part of the excursion was to a crocodile farm which wasn't specifically mentioned when we booked. People were allowed to hold small crocodiles and feed the larger ones as well as take pics. However we were wondering about the morality of doing so and welfare of crocs in the enclosure. The guides said very little and were more like shaparones than infirmative tour guides. The worst thing about the trip was the long journey in a cramped bus. The mini bus was too small for so many people on such a long journey. We travelled over 4 hours non stop back to our hotels others were still on the bus fir a further 2 hours. The driver could have taken comfort breaks along the way even if it was for 10 minutes. Overall the experience was great but the way the tour is run could be improved to be more comfortable for the participants.

Hello, the trip yesterday was good but the tourguide frank was horrible. He was very unfriendly and had always a lot of stress. He had from the begining of the trip bad vibes. The most guests from this trip think that he was very bad.

Unfortunately, I was put on the wrong tour in an overcrowded van (there were 2 more people than seats) for 16 hours. We went to Las Coloradas (pink lake) and boat ride on Rio Lagartos but also stopped at a Crocodile Farm where I never would have signed up to go to. Guide gave little to no information. Someone from Viator did call me while we still driving back to Cancun to apologize.

Two stars gave to the contents and site crews. However the organization was poor and the tour guide was horrible. 1. The tour guide Pablo was rude and has zero knowledge of solving conflicts. On the bus the ladies in front of us almost laying on our knees and all he did was ask us to lay back. Like what? 2. The tour is supposed to be bilingual but 90% of time he spoke Spanish only. A lady ask him to explain things in English as well. Of course no response. 3. He basically didn’t provide any useful information for the whole tour. Many people have no clue what’s next and where to get off the bus. The bus ride is 4 hours one way. A respectful and reliable tour is very important. I won’t suggest anyone to book this tour especially with Pablo if you don’t speak Spanish!

Not sure it’s worth the drive. We left 5::30 AM and got back 10:00PM. It’s smaller than I thought. BluH….

Full day of beautiful remote landscapes and wildlife. Wonderful boat ride. Super attentive staff. Plentiful, delicious food. Super clean safe bus. Excellent value

Great tour. We had a lot of exciting experience. Your staffs and local guys in Rio Lagartos are very friendly!

Horrible. They didn’t pick me up. Do not book! As a solo traveler it was not in my best interest to be sitting there for 3 hours waiting…

This was a long day from Playa del Carmen but so worth it! It was a fantastic tour and our tour guides Arturo and George were amazing. The tour was very well done in Spanish, English & French, Nice Work Arturo!!! Despite the 3 hours it took us to get there and another 3 back we saw and did so much. We highly recommend this tour for a very memorable fun filled day!! Tons to see and do.

Our day trip on October 28, 2021 was a slight disappointment for me and my 65 year old sister on our way to the Las Coloradas+ Rio Lagartos trip. As a frequent traveler, I feel utterly disrespected by our transportation bilingual guide Frank. He was getting frustrated on two-three occasions because I had made two attempts to use the restroom during his guest pickups (one time I was able to go). At the second time that I had actually used the bathroom he said please try not to use the bathroom at every stop. I explained to Frank that I have a weak bladder and I constantly have to use the restroom and it is disgusting and unsanitary to pee on the seats nor is there a bathroom on the bus. I also told him that I paid full price for this tour like all of the customers/guest. He picked up several people at quite a few stops in which we had to wait 3-8 minutes each time for them to arrive on the bus.  My sister who is 65 years old and has medical conditions was a bit cold and asked to turn the ac down and he tells us not to complain and he cannot turn the ac down but so much. All of this while informing me and my sister that we have two options: continue the trip or be left at the last hotel pickup which was over an hour from our hotel pickup. Frank proceeded to talk about us in Spanish to the driver and other customers/guests on the bus. Ten minutes later at another pickup location, my sister was going to buy a scarf to wrap around herself for the bus at a location directly in front of where our bus was parked. When she comes out of the bus, he tells her we have to go and says "rapido". We both have at this point taken offense and felt highly pissed off, annoyed and disrespected. I told him he was rude and he kept saying loudly " how am I rude?" and kept trying to create negative dialouge. During this unfortunate incident, Frank claimed he was going to talk to his supervisor in which he did because I understand spanish, however I feel he was using a condescending power of authority tone from customer to guide/employee standpoint when speaking to me and my sister. It took two other bilingual guest/customers (a couple) that were at the back of the bus to talk to Frank and tell him in Spanish to calm down and to stop going back-and-forth with me. Another guest saw how freezing my sister was and gave her his towel. She was very thankful at the act of kindness and was a bit warmer for the duration of the ride. My sister and I have been to Mexico several times. We travel to different countries every year for our birthdays in October and constantly take day tours and do excursions. I told Frank he is very rude and his response is that I complain all the time. Me wanting to use the bathroom two times and my 65 year old sister wanting the ac turned down is not complaining. We are paying customers (who actually tip well with every customer service interaction in Mexico). I have worked in retail, a variety of customer service jobs, and in the food service industrt for well over 30 years. I know what customer service looks like and what Frank delivered on the day of October 28 2021 was not that during the bus ride. On top of that at the end of the evening, somehow Frank came up with a plan that half of us should stay in the bus with the driver which I did not catch his name and the others including myself and my sister stir to be put on a coach bus that was going in the direction of Cancun. I am not aware that this was part of what we had paid for because it was never stated when we booked the reservation (which I will be investigating for safety reasons). Frank and some of us were on a sidewalk waiting for the coach bus for maybe almost 20 minutes and then we got on and proceeded to get dropped off to our hotels. Me and my sister were the last to get dropped off because of where we were located which was ocean spa hotel, however Frank was talking to the driver and a couple of other people and somehow the driver slightly missed our stop by a couple of feet. In closing the last day of me and my sisters anual birthday vacation was a bit terrible because of Frank. I suggest any interaction either be video recorded or voice record and send to his supervisor.  I also suggest that something is stated on websites prior to booking on changes that could potentially happen last minute, for example the transferring from our tour bus initially to a coach bus at the end of the night or  a suggestion/recommendation / notification that if people have to use the bathroom frequently or if someone is cold on the bus that they should reconsider booking the reservation for a full day tour Especially if it may be their 1st time booking a tour for a full day.  I do want to add that Frank did apologize to me at the crocodile far, however I feel like that was only done because he saw that we had tipped him and the driver when we finished eating lunch (which he kept suggesting for the guest/customers to do before we go to the crocodile farm of the tour).  Any other concerns or questions you can call me or email me if need be. Thank you for reading this in its entirety and I apologize for bringing this to your company's attention but I feel like it needed to be addressed because Frank may think it's OK to do this to other guests and it is not right as a human being. Please be safe and God bless you all. -Stephane Sykes

We confirmed the day prior . We were outside early as we were told and no one showed up . I called the number that contacted me to confirm and the number on the site , no one answered . Terrible !! I will requesting a refund once I get home or disputing charge . Unfortunate how they scam .

The 3 hour drive was no joke lol. The pink waters is cool, we stayed 30 minutes and just took pictures. The tour guide didn’t speak English so we didn’t learn the history of the location(my bf and I were the only ones to speak English in the group) afterwards we took a boat to see the flamingos, and saw a crocodile on the way. Then we went to eat lunch at “Los Negritos,” -which for me as the only black person in the group, I felt extremely uncomfortable. I took offense because the restaurant had old time racist face cut outs for people to take pictures with.. very distasteful and ignorant for the tour company to have as part of the itinerary when there were multiple other restaurants right off the dock that we could’ve went to.. the food was ok though.

I have the impression that is is some type of body of water but it turns out its not. It’s a salt factory! Anyways,I am used of Viator as a small group tour and personal but this is not! 55 tourist in one bus. Unfortunately we were pick up at 5:55am only to leave in Quintana Roo at past 9am because of stopping in almost all of the hotels to pick up tourist which is ridiculous. Tour guide is not so nice. Instead of talking about history of where we were passing he is busy taking care of his cute son. Food is not that good but its ok.

Wow. What can I say God's earth always amazes me and having a great tour guide like Frank made it better. I traveled from Quintana Roo to the Pink lakes and other stops as a part of this tour. They picked us up on time, they gave us a light breakfast, and lunch was included. Frank spoke in English and Español to accommodate all of the bus. He never left either group out in the conversations and he made it fun and exciting. The stops were breathtaking, from the pink lakes, the crocodile farm, 🐊 💖, and swimming and other great things we did. We ate at a wonderful restaurant and everything was fresh and the 🍸 were delicious. I would take this tour again just to hang with cool Frank and rhe driver who kept us super safe the entire time. They didn't rush, they ate with us, took pictures with us and for me it was like a family environment. Definitely would recommend. We were away for 12 hours so do not plan anything else because the travel time was far and we had alot of stops. Best day trip ever.

Though the experience it self was really good. The miscommunication with the company made it very frustrating. They misinformed about pick up location and time which made transportation arrangements a mess. Other than that the coloradas view was spectacular, the stops were long enough for nice pictures and view. I appreciated the stop at the gulf coast for a dip and clay exfoliation. We were able to see everything advertised. Just make sure you triple verify transportation information beforehand.

The tour was great! Learning how the pink lake came to life was very interesting. Our tour guide Pablo was amazing! He was great! I will definitely use Viator again!

By far my favorite tour all week. Guide was friendly and helpful but mostly it was full of things so unique to the region. Nothing was crowded or difficult to hear. Everything about this was enjoyable.

It was a great experience and just like the advertisement! Wouldn’t mind visiting again💗 Very nice and I don’t remember our tour guide’s name but he took great pictures and very helpful!

It was a full day of fun packed activities that lasted almost 14 hours. I thoroughly enjoyed seeing the pink waters of Las Coloradas, the boat ride in Rio Lagardos Biosphere Reserve where we saw tons of pink flamingos, crocodiles, a bald eagle and many pelicans. I also enjoyed the visit to the crocodile farm and lunch at the local restaurant. It's a 3 hours drive from Playa del Carmen and the leg space was very tight and uncomfortable though it was nice that the driver made a stop for us to get out and stretch our legs and use the bathroom. My only two disappointments were that the driver insisted that I pay him an additional US$10 for tax (?) which was not mentioned anywhere on the invoice. I thought my payment of $139 included everything! The second gripe was that I requested an English speaking tour but all the passengers and additional tour guides spoke no English and our driver spoke Spanish 99% of the time. I constantly had to ask him to explain in English the directions that he gave in Spanish.

Very long day (3 hours one way on a van) but so worth it. The pink sea is truly pink and rebuilding after the hurricane. The local guides do a great job taking photos at the right angle. The flamingos were interesting (im not a nature person) as was the boat ride to the gulf. At that point i feel like we should have been left on the beach for a couple hours as promised with the Mayan clay and just to hang out. Instead we ended up speeding through the smelly swamp to see a couple birds and then speed back. This is obviously not the fault of the tour company, the boat operators are in charge of that. I feel like our time would have been much more pleasantly spent on the beautiful gulf beach. Lunch was very good with lots of choices and the crocodile experience was fun. Overall the tour operator did an amazing job and our tour guide was awesome! Just be prepared for the long drive.

Arturo was amazing , very knowledgeable on the history . Driving was safe . Food at restaurant was delicious . Pink lake was a sight to see .

La recogida con retraso en nuestro hotel. A los pocos km nos bajan en un Oxxo a esperar otro autobús. 1 hora más de retraso y en el suelo del parking. El guía ni se presentó. Eso sí, las salinas y la ría preciosos. Muy bonito de ver. Recomiendo viajar a verla

Die Abholung ist sehr schlecht organisiert. Alle Teilnehmenden von Cancun müssen immer zuerst nach Playa del Carmen fahren, um weitere Teilnehmende aufzusammeln. Der direkte Weg zur Aktivität wäre effizienter und schneller für alle. Fail! Leider konnten wir das „PINK WATER“ nicht erkunden!! Die Mitarbeiter und Dorfbewohner haben den Zutritt verweigert und machten einen Streik. Als Angbieter solch einer Tour muss man wissen, was man anbieten kann und was nicht. Auf Anfrage hat man meine Nachrichten ignoriert und deshalb habe ich auch keine Teilrückzahlung erhalten. Sehr schade.