Joaquin was prompt, car was very nice, he even allowed us to stop prior to airport and was in great communication..
About Activity
What's Included
Includes
- Private transportation
- Facial Wipes
- WiFi on board
- 2 Crown Beers per Passenger, 1 Hard Seltzer per Passenger and 1 White Sparkling Wine Brut Analogia 375ml
- Air-conditioned vehicle
- Vehicle for 4 people
- 1 bottle of water per passenger
- One Way Ticket
- Nespresso coffee
Excludes
- Stops along the way
Departure & Return
Departure Point
- TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT THE CANCUN AIRPORT When arriving at Cancun International Airport please follow these directions to find the driver that will transport you to your destination: Please show on your phone with the Company Representative & driver this confirmation Voucher on your arrival. the voucher confirmation will have all the information needed. • Once you land in Cancun Airport you must clear immigration and customs first. We will be monitoring your flight and its output terminal until you come out... After you clear immigration, Luggage claim and customs, you will see timeshare and transportation vendors along the hall, they will try to offer free tours and assistance with your transfers PLEASE IGNORE THEM (do not talk to them and keep walking) Look for tour team after you exit the main sliding door, we will be waiting there for you to come out into the waiting area with all the other transfer companies. • The Representative of the company will meet and greet you holding a tablet with your name written on it. who is wearing a long Green shirt. **If your reservation is with the White VAN the driver is wearing a long Green shirt **If your reservation is in our Black Car Luxury Services the driver is wearing a long Black shirt Please go straight through the exit doors (MARKED GROUND TRANSPORTATION & TAXIS) If any representatives from other agencies or hotels try to stop you THERE IS LOTS OF SCAMMER Please do not stop, and help us to get to our representative (we will be here waiting so please do not believe people saying our team left and will reimburse you, that they are on a call with us, or that we are not there) MEETING POINT AT THE AIRPORT: · If your flight Lands at the Terminal Number-2 International Airline, Once you are outside the building turn right and look for the “Grab and Go Restaurant” the representative from the company will be waiting for you in front with a Tablet with your name on it. · If your Airline is “Volaris, Viva Aerobus or Magniccharter” After you pass immigration go straight until you find the first automatic gate (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) and turn right, Once you are outside the building the representative from the company will be located in front the “Welcome Bar Kiosk” will be waiting for you in front with a Tablet with your name on it. · If your flight Lands at the Terminal Number-3 Once you pass Immigration (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) Once you are outside the building go straight and the representative from the company will be waiting for you in the corner of “MargaritaVille Bar” with a Tablet written your name on it. · If your flight Lands at the Terminal Number-4 After you pass immigration go straight until you find the first automatic gate and turn to left to the exit doors (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) “Not in the Family and Friends Area Please do not confuse.” The representative from the company will be located in front of the Platform “C” waiting for you with a Tablet written your name on it. Our drivers and company representatives are uniform with Apple Green shirt and black pants. Every one of our representatives and drivers has an Authorized Airport Identification Card as well. If it takes you more one hour to leave the terminal after landing because your airline, lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact.
Itinerary
Upon arrival at Cancun International Airport please follow these instructions to find the driver who will transport you to your resort:
- Once you land in Cancun you must first go through immigration and customs.
We will be monitoring your flight and your departure terminal until you depart. After clearing immigration, baggage claim and customs, you will see timeshare vendors along the hallway, they will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM, do not talk to them and keep walking. Look for our team after you leave through the main sliding door, we will be waiting there for you to leave in the waiting room with all the other transfer companies.
- One of our Representatives will meet you and greet you holding a tablet with your name written on it. who is wearing a long, almost neon green shirt.
Please go directly through the exit doors, MARKED TOUR OPERATOR & HOTEL SHUTTLE, If any representative from other agencies or hotels tries to stop you THERE ARE MANY SCAMMERS, Please don't stop and help us get to our representative, WE WILL BE HERE WAITING SO PLEASE DON'T BELIEVE PEOPLE WHO SAY OUR TEAM IS LEFT OR THAT WE ARE NOT HERE.
Please do not confuse our driver with many other transport drivers who will offer you transportation. The best thing to do is look for our representative by name, who is wearing a long, almost neon green shirt.
MEETING POINT AT THE AIRPORT
- If your flight lands at International Air Terminal Number 2, once outside the building the company representative will be in front of the Welcome Bar waiting for you with a Tablet with your name.
- If your airline is "Volaris, Viva Aerobus or Magniccharter" After passing immigration, continue straight until you find the first automatic door and turn right. Once outside the building, the company representative will be in front of the Welcome Bar waiting for you with a tablet. with his name.
- If your flight lands in Terminal 3 Once outside the building, continue straight until you find the Margarita Bar and there the company representative will be waiting for you with a tablet with your name on it.
- If your flight lands in Terminal Number-4 Once you have passed immigration, continue straight until you find the first automatic door and turn left towards the Agency Area "Not in the Family and Friends Area, please do not be confused" . The company representative will be located in front of platform "B" waiting for you with a tablet with your name on it.
Our drivers and company representatives are uniformed in apple green shirts and black pants with the STP-Caribbean logo on their shirts. Each of our representatives and drivers also has an Authorized Airport Identification Card.
If it takes you more than an hour to leave the terminal after landing because your airline lost your luggage or for any other reason, if you do not see our driver when leaving the airport, please contact us.
Language Offered
Additional Info
Cancellation Policy
Reviews
THE BEST! Marco Dominguez and Carlos Serrano made the entire process seamless. We were picked up on time and the car is beautiful
Our driver Macro Dominiquez was very attentive and friendly. They had our champagne ready gor us and all the other amenities. Will use their services again
Great experience! We will book this again 100%! Joaquin was great!
Our driver was Joaquin Escalante. He communicated ahead of time, settled us into the limo, and served a cold towel and welcome drink before we took off. He was professional, courteous, and efficient. Great way to start our vacation!
Mr. Marco was so lovely and friendly on our visit to Mexico. Car was fresh and clean and continuously made sure we were comfortable and had everything we needed. Highly recommended. Thank you.
Everything was great!! Very happy
⭐⭐⭐⭐⭐ Eddie with STP Caribe was fantastic from start to finish. He was punctual, professional, and easy to communicate with. The vehicle was clean, comfortable, and exactly what we wanted for our transfer to Banyan Tree Mayakoba. After a long travel day, it was great to have someone reliable waiting for us and making the trip completely stress-free. Eddie was friendly, drove safely, and even shared helpful local tips along the way. I wouldn’t hesitate to use STP Caribe again on future trips to the Riviera Maya and would gladly recommend Eddie to anyone looking for dependable transportation. Thanks again for making the start of our vacation so easy!
Marco Dominguez was the best driver!! Champagne and drinks!!
Marco Dominguez and Carlos Serano were on time. Found us before we found them. Top service. Very polite an welcomes us with towels to clean our hands an drinks.
Clean, quick, smooth, and professional. Mr. Alejandro was incredibly helpful and kind. Highly recommend their services.
Awesome experience. Our luggage was late coming off the plane, but the team stayed in communication with us, letting us know that they’ll be there waiting. And they were! Our driver was Bryan, and to put it mildly, he was magnifico! Top tier service! STP Caribe will be our go to for transportation in Cancun from now on! Thanks to Bryan and the entire STP Caribe team.
AWESOME! Marco Dominguez!!! Top tier VIP! Hand sanitizer, hot towels, drinks, air conditioning, bag service….if I could have my whole trip riding around with Marco, I would. The only way to enter and leave Cancun.
He was excellent. I will request him again. He made my boys experience over the top. Something they will never forget.
What an amazing service! As soon as we landed, I received a WhatsApp message letting us know they were ready and waiting. When we walked outside, they were easy to spot with a tablet displaying our name. The car was spotless, and the drivers were fantastic. I highly recommend this service and will definitely use them again.
Very nice ride! Kevin gave us great advice for future trips to Cancun and was very friendly! Highly recommend their service!
Using STB for our transfer from the airport to our hotel was a breeze and a pleasure thanks to our excellent driver Eduardo! Our greeter was also lovely. Will definitely use this service again!
What a warming and welcoming experience. Every was exceptional. Our driver Alfredo Ramos was remarkable, front the beginning to the end. It was a pleasure.
Alfredo was excellent. He was already waiting when we arrived. I will be using him in the future. The company also was great was upgraded from a sedan to a black truck.
Great communication until our arrival. Was greeted by friendly staff that took us to our drive Marco Dominguez. So friendly, made sure we were comfortable and welcomed with beer. Would 100 recommend company.
Wilbert took us to the AVA RESORT CANCUN! He was great! Very attentive and friendly! He even brought apple juice for my daughter!!
Excellent experience! No headache, landed, our Driver Moises took care of everything. Definitely will use be using the service again.
We book this car service every time we come to Mexico with my family. Always have the best service and drivers. Mr. Wilbert was fantastic.
Eduardo Gonzales was our driver and was super nice! Pick up at the airport and the ride over to our resort was flawless. Would highly recommend.
great service ! Eduardo was so helpful , friendly and attentive . thank you for a great ride . the vehicle was so clean , they offer drinks as well. great service
This was our honeymoon trip and Moises did such an amazing job of making us feel comfortable! I was worried since this was my first time traveling internationally without my parents, but Marcelo was ready to grab us and take us to Moises to go to our resort. Will be doing this every time now!
When we arrived at the Cancun airport, it took close to 2 hours to get our checked luggage. The STP Caribe team was patient, and once we were able to meet up with them, they took great care of us! Juan Daniel made sure everything was perfect from the refreshing towels when we reached the car, to the drinks during our ride, the temperature in the vehicle, volume of the music, etc. It was such a wonderful start to our vacation! The drive back to the airport at the end of our vacation was effortless. The driver arrived right on time, had refreshments available for us, and had us on our way in no time. Thank you STP Caribe!!
Andres provided excellent airport to hotel transportation He had a smile, cool hand towel, and a cold beer waiting for us
We had a great experience. Our plane arrived 15 mins early but then we had an almost 2 hour wait to get off the tarmac and get our luggage. Gabriel waited patiently for us! He was so friendly and a thoughtful host and driver. Wonderful experience !
Our trip with Wilbur was fantastic! Made everything so easy and relaxing! The car was very nice and comfortable and clean. They had cold water, beer, and a lavender towelette ready for us.
Maisie’s Basilol was great, very nice and clean car. Great service from the moment we got out of the airport. Well worth the extra few dollars for the limousine.
We had an amazing experience!! We had Nelson as the driver! Very talkative and felt at home! If you want to have the best time, use this company and request for Nelson!
Alberto Ventura was awesome, great service, professional, very nice and caring. Definitely use this service - you will be happy.
Juan Daniel was amazing The flowers were ready for my mom The car was lovely The towels water and beer were amazing I will definitely use this service again
Darwin was extremely professional and kind! Provided a Great service! I definitely recommend for any of your transportation needs.
Roberto V. Was the best. Very pleasant and kind. Will definitely be booking again. He sung happy birthday to me!!!!!!!!
Edward was great! He was on time, had cold towels, drinks, and a very clean vehicle. Highly recommended. He was fantastic
Gomez was our driver and he was excellent ! Greeted us at the Limousine with hand sanitizer and hot towels, inside had drinks for us and music of our choice. Highly recommend.
Darwin is a great driver. He found a bathroom for me. He also gave me a choice of music and then turned it off when I wanted to listen to a class on Zoom.
Igor was fantastic! He was ready with cold towels, beer, and water as we came out of the airport. Highly recommend!
Igor was so welcoming and the car we rode in was luxurious! The kids loved the cool lights inside and the adults enjoyed the comfort and the drinks. Highly recommend this easy and comfortable trip to start your vacation off right!
Edward was a great driver. He got us there quickly and safely while making the drive a fun and entertaining experience.
Wonderful! Great communication prior to arrival and once landed. Came with beer and WiFi! Very friendly!
This was a great service. No wait for the car and our driver, Diego, was so nice! Would absolutely book with this group again!
Excellent service from driver Alfredo Ramos 10/10 Just comment I recommend that the team that provides the numbers for the contact check the sides well, since I place +1, when the number was Mexican, and for that reason I could not be contacted by WhatsApp, from there on everything excellent
Monday through Friday 9 am to 7 pm EST
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