Chichen Itza Vip Mayan Wonder (Full Day Experience)

Good tour for Spanish group, not the best one for English. A van picked us up to transfer to a bigger bus. We were joined to a Spanish group and communication wasn't smooth - translation and history facts were late, short, or not existent. Buffet was great, with deluxe you get two drinks included (pop, water, or beer). Lots of promoting tourist trap locations. It felt like we were rushed. They tried selling us bug spray for Chichen Itza for 11 USD. There were no bugs upon arrival. Missed out on tequila tasting although it was listed in the itinerary on our trip. We were given a shot of tequila on the bus though! Somewhat sparing with the water provided over the course of the day. Spanish team had a great time and they gave a big praise to their guide. Good tour to do once

Rated as wheel chair accessible Definitely NOT. One of the places I could Not get to the other the path wasVERY uneven with lots of holes

What a great experience! The lady’s running the tour were an absolute pleasure, they provided us with drinks both with and without alcohol for free! The whole tour took about 12 hours in total between pickup and drop off. Definitely a worthwhile experience for the price!

Nice trip. Guide was very helpful and knowledgable! I was impressed with the great service and very accommodating staff.

It was all right. The food at the lunch was mid, was offered no drinks as promised according to my diamond package, the driver was extremely fast. My money wasn’t worth

Lalo (Eduardo) the tour guide is a great guy I highly recommend the deluxe option, because you can get/ask for cold drinks ( water, beer, tequila) anytime, for this part will take care another great guy, Lalo’s friend. We was picked up at 07:30 AM, we got a sandwich in the bus right after departure. We also got a meal in the mayan village. The only extras that you have to pay are: - 30$/ pers Mayan conservation fee ~2-3$ lifejacket vest at the cenote if you wanna swimm - optional Tips anywhere

Surprised with a $30 a person charge. Should have been more clear with fees as it feels scammy. Also, they should give you a receipt for this charge as they must just pocket it.

No sign in the store for registration. Bus driver took off bus number sign, couldn’t find the bus after visiting Chichen Itza

This tour included more activities than we expected to be. The Mayan ceremony was good but the selling of the Mayan birth certificate and local products was taking too long. It was because we were taken to a place which is 1/2 hour away from Chicken Itza that it used up extra 1 hour travel time for this activity. The meal included in the tour was worth trying, but drinks were expensive. ($29usd for 3 mixed juice drinks) The tour guide at the Chicken Itza did a great job explaining interesting history and information of Chicken Itza. Beware to pay for life jacket and locker at the cenote even they were not listed as non included items. Also, the bus was cramped that the seat space is very small and they tried to fill up the whole bus as much as possible. This was not a 12 hours tour, from the time they picked us up at the hotel to drop off it took 14 hours (7am -- 9pm)!

Great booking and guided tour. The tour was originally scheduled for Thursday but due to a miscommunication with the tour operator I missed my pick-up. The tour operator rebooked the tour for the following day without any further hassles and we were able to complete the tour. Very professional guides and operators all-around!!!

We had a full day experience! We were at the first stop at Oasis Hotel. There are other buses and people there so we got confused who our driver is and Josue came in and help us find our bus. During the tour, opting for plus meant free drinks which came in handy as it was HOT! I really enjoyed the day. I see some people complaining about stopping at other hotels to pick others up, but I don’t understand how they want others from all over the hotel zone to join? It was no problem Chichén Itzá was awesome, guide was great. Again it’s hot, take every advice Josue tells you cos he knows what’s talking about. Cenote was great. The Mayan village stop was awesome for lunch. Overall great experience

The tour is of 52 people. Picking up at the various hotels in the morning took 2 hours, as we were the first pickup. We stopped in Valladolid for 20 minutes, which made no sense. Why bother for such a short time? We would have liked to spend an hour there, and skip the tourist trap “Mayan village”. We spent too long in the Mayan village, and it felt like a trap. No drinks included…. Then to Chichén, where our guide was only so-so. The best part of the tour was swimming in the Cenote!! Would do a tour again, but of only cenotes.

Everything was great. The experience was excellent. The service provided was up to the top. They take care of everything.

Professional bussiness, warm people and amazing places, wonderful food The palace in Chichen is the mos t wonderful thing in the world

We paid for the deluxe tour, it was an amazing experience, we had a wonderful time and the truth is that the service was excellent. It is a tour that requires that they are rested for the journey and experiences, go with comfortable clothes

The excursion was perfectly organized! Jorge, Alejo and Mo were the best travel companions. Jorge told us so much about the Mayans, incredible! Chichén Itzá was breathtaking and the experience of swimming in a cenote is hard to beat! Overall, our expectations were more than exceeded! Gracias!!!!!

Despite problems with booking, CancunGuru was very eager to provide us with the desired experience. The all inclusive package was very worth it. The tour guide knew well and gave a good insight into you culture of the Maya even for non-Spanish speaking guests

Positive points: 1. I chose the Diamond Full package and really had the opportunity to enjoy with unlimited drinks and save a lot of money, as each drink was charged around 80 Mexican pesos on the bus. The guide's assistant named Braulio was very helpful and attentive when ordering the drinks. 2. The certified guide of Chichén Itza called Rute was very attentive and explained very clearly and accurately the historical details of each ruin and the kukulcan temple. 3. The bus is well kept and comfortable. Negative points: 1. Unfortunately, the advertisement of having a guide in Portuguese is misleading propaganda, as neither the bus guide nor the guide of Chichén Itza speak Portuguese nor understand Portuguese. I had to translate the information passed on in English and Spanish by the guides for my family. 2. There is no information that the Mayan ceremony was mandatory to attend, because me and my family ended up feeling embarrassed, because we do not have the same belief of them. 3. The tour in the central square of the city of Valladolid was very short of only 20 minutes, as it did not give time to take photos and still look for souvenirs.

It was a good experience, although we had problems with the package purchased, they helped us solve and respected the conditions offered, on time and solved everything. The tour was good and tidy, and although we've done it before with other companies, I think it was better timed and didn't feel so heavy.

Fully commercial excursion. We are summoned at 7am but we are picked up half an hour late by a van without air conditioning in which we spend half an hour more picking people up. We reach a point (next to our hotel) where we have to wait for another half hour in the sun for the bus to arrive. On the bus they explain many interesting things about the Maya, but they also have a good time trying to sell some papers with our date of birth. We are transferred to a restaurant in a small Mayan village prepared entirely to sell, rather than eat. Food is scarce, in an open-air place where the heat burns, and drinks are paid for at the gold price. Thus the morning passes and the purpose of the excursion does not begin until the afternoon. The tour of Chichen Itza and the visit to the cenote very well. The stop in Valladolid was only 20 minutes, so it didn't give much... I recommend transportation on your own and avoid the commercial end of this excursion

Excellent orientation, the guide explains it very well, a lot of history, drinks all the time, I did the tour with my mom who is from Colombia and she also enjoyed it a lot, I absolutely recommend it if you go to Cancun. Excellent attention Excellent orientation, the guide explains you super well, a lot of history, drinks all the time, I did the tour with my mom who are from Colombia and she also enjoyed it a lot, I absolutely recommend it if you go to cancun. Excellent service!

Fascinating, the view was majestic and the guide was very attentive, despite there being many people at the destination, he knew how to guide us and explain each of the parts that make up the place such as the ball game area.