Chichen Itza Premium

We booked the premier tickets. Never got premier inclusions. Toilet on the bus never worked so two toilet breaks adding 40 minutes to the journy. On the way back we got one beer. It states "on the bus beer wine soft drinks whisky tequila and vodka included', it wasnt. We did get 4 drink tokens with lunch but these were only for beer or a soft drink. We were then told to be at the bus in 35 minutes. We were only able to use two tokens and had to give the rest away. It states 11 to 13 hours we were just over 14 hours. We were given a sandwich at 8am then lunch at 12pm then nothing till the trip finished at after 9pm. There is a 30 minute stop at in a town on the way back but this is not long enought get a meal but you could grab a sandwich from a store. The way it was worded I thought booking premier was a bus upgrade but it isn't. No matter what you book you are on the same bus. The guides very very knowledgeable hence the higher score. I do not recommend upgrading from the classic package. Do not expect it to be an 11 hour trip as we had no delays and were over 14 door to door. Another thing I didn't appreciate was the 10 minute lecture at the end on why we should tip them then walking up the bus shaking a basket at you. Like he said at the start of the lecture tipping is optional.

Please save your money and don't book this trip, it isn't premium . The tour is advertised as English but spends most time communicating in Spanish, you are on a bus with all other passengers gers who pay a lot less and the only extra you get is water , a beer and a dry sandwich. I arrived at the center as it was closing so no chance to visit the stores. The guide couldn't answer any questions the group asked him.

This was a fun experience; but a really long day overall (7am pickup / 9 pm return to hotel). The cenote was our first stop and the water was cold. Food at lunch was pretty good (but not great/amazing). It was a little disorganized on the logistics of getting served food and/or drinks; but we didn't leave that stop hungary. The Mayan ruins were really beautiful; we didn't feel rushed while we were there. The guide we were with was very knowledgeable and it was worth listening to someone w/knowledge of the site while there. The last stop was at a small city. I personally could have skipped this stop as it was a bit rushed and our bus had to relocate from where we were dropped off and it was a little stressful to get back on. I would have preferred to either spend more time at that spot (or skipped it altogether to get back to the hotel a little earlier). Overall, it was a great day; but very tiring; and we were glad to get back to bed that night.

Wasbflooded with choices to find the right package, opted for this one amd I do not regret it. Pick up was @0725 till 2130. Timing is paced perfectly, Roberto the tour guide was an encyclopedia and loves his job. You start y being picked up, then you wait for an hour to make the check-in and get your bus. You ll leave to go visit a Mayan Village, have lunch then Chichen Itza, you then go to swim in a Cenote and finally short visit at Valledolid, then 2.5hrs drive back. Perfect day.

Very informational. The activities were spaced perfectly with just perfect amount of time for each one. Francisco was fabulous as our guide.

We booked a private tour for our family of 5 to Chichén Itzá and Ik Kil Cenote through Jose and Viajes Tours. It was a fantastic experience. Jose was extremely responsive and informative. We setup the entire trip via messenger on Facebook. We choose to leave early in the morning to beat some of the crowds. Jose’s team picked us up at our resort right at 6am. The tour of Chichén Itzá with our personal guide was extraordinary. We learned so much, it was like our own private history lesson of the Mayan site. The cenote was beautiful as well. It was one of our favorite days in Mexico by far. We never felt rushed and had no concerns. Everything was taken care of for us. We’ll continue to book future excursions through Jose. Thanks Jose!!!

Amazing from start to finish! Jose was so helpful in planning the perfect excursion for my family. I told him exactly what my family wanted and he made it happen. Our driver Joel was perfect and our guide Miguel was so knowledgeable and informative. Jose was in contact with me leading up to the trip and I was completely in charge of deciding what we did. The van was right on time, and after a quick stop to pay we were on our way. Miguel gave great information on the way to the ruins, and had pictures and artifacts to show us during the long drive. Once we arrived at Chichen Itza he showed us a great time! I am so glad we booked a small group tour rather than a large charter bus. After leaving the ruins we had a delicious Mayan lunch at a local restaurant. Because we were on a private tour we were back to our resort much earlier than the bus tours which was great ! I highly, highly recommend!

Great, funny and knowledgeable tour guides, nice comfy buses, it’s a very long day but completely worth it…I also liked the fact that you got WhatsApp texts to confirm pick up details, nice touch, would highly recommend

Long but well organized excursion with Xiomara and his brother Guides who have been excellent. Chichen Itza spectacular and very well explained. The Mayan people and cooperative too long and excessive merchandaising. Also I deserve it would be better to visit the pyramids first and then go to the Mayan market and eat later and not at 12.00 Bathroom in the unforgettable cenote

Excursions that revolve more around shopping than visiting Mexico. It's a shame The typical buffet is inedible and a lot of buses for very little visit

Rhett y Víctor son los mejores guías turísticos de todo Mexico. Jamás olvidaremos a Chichen Itzá. Gracias Viator.

Great trip!!! The hotel Riu Tequila... Superb!!!!excursions very well!!! And the spectacular food!!!!