Chichen Itza, Beautiful Cenote And Valladolid All Inclusive Tour

Our tour guide Jose was very knowledgeable and friendly. Also Johnny and Abran made sure everything went smoothly

Our tour guides, Alex and Victor, helped perpetuate a scam at Kona. We were forced into a line to get a “free“ picture with natives. They then denied us water for over an hour as the bus was locked. When we finally were given lunch, we weren’t allowed to take our water with us into the restaurant. They wanted to upsell us for water! We ended up eating the watermelon for liquid. We got very dehydrated. After the tour, they tried to scam us with honey. They told us the honey had no alcohol in it. They had a picture on the honey of us with the natives! We had not approved them taking a picture of us. We thought the only picture taken of us was on our phone. We felt very high-pressured to buy the bottle of honey since they put it in our hands on the bus. They told us it had no alcohol in it. Alcohol is against our religious beliefs and they lied about it. When we got home, we found out it has alcohol! These two guides perpetuated a scam with the locals to part visitors with their money and lied about alcohol. The only good part of the tour was our guides were knowledgeable about the area.

Chichén Itzá itself is absolutely gorgeous and worth visiting—but I strongly recommend booking your tour through a different company on Viator. Unfortunately, our experience with this tour company was extremely disappointing. The people in charge, particularly Alejandro, our tour guide, were unkind, aggressive, and made what should have been an enjoyable vacation experience incredibly uncomfortable. It became very clear that he had connections with many of the stops included on the tour, and we were repeatedly pressured to spend significantly more money than we were comfortable with. The most frustrating part was being pressured to purchase tequila for over $320 USD for two small bottles, despite knowing that the same or very similar products could be purchased for significantly less elsewhere in the area. When my husband stood up for me and questioned the price, Alejandro became insulting toward him. A tour guide should never make a guest feel intimidated, embarrassed, or upset to the point of tears. We were also discouraged from purchasing anything from the vendors at Chichén Itzá because we were told their products were inexpensive and lower quality. While that may sometimes be true, we later realized that many of the same types of products were available at the stores this company took us to—just at substantially higher prices. The cenote itself was pleasant, but overall, the experience was overshadowed by the pressure to purchase, the treatment from the tour staff, and the lack of professionalism. The guides also drank during the tour, and there was very little effort made to address or assist with issues that arose because of it. Chichén Itzá: absolutely visit. This tour company: absolutely not. Do yourself a favor and choose another tour operator. You deserve to enjoy your vacation without being pressured, insulted, or made to feel guilty for saying no.

Very hot in the summer! Drink lots of water and wear sunscreen, loose fitting clothes. Educational and fun!

This experience gives you knowledge and brings you back in time, in order to understand and to walk into the Mayan world!!! Gabriel gives out with passion, all the info about the Mayan culture and civilization. But please be careful on the Cénote!!!! I didn’t rent the locker and was a mistake. My things got misplaced from somebody. I thought that they were stolen and I asked for security. His name was Oscar. Me and two of his co workers we were calling his name and refused to come. After I called louder he came down there and he didn’t help me at all!!!!! I found my backpack to another place of where o left it but I was relieved that I did. But Oscar the security guy , not only he didn’t help but I found out later that he accused me to my travel guy that I was mental ill or I was taking grubs!!!! So please do not take your valuables down there!!! It’s dark and crowded and you won’t get any help from Oscar’s!! Other than this the tour will exceed your expectations

All is verry beautiful and pool clean

Great experience, loved all of it. Our driver and tour guide, Walter were the best. Highly recommend Viator and this tour. Thank you.

Our guide and driver were very friendly, professional, and attentive throughout the entire day. They did an excellent job and made the experience as pleasant as possible. However, my personal opinion is that the tour is poorly planned. We were picked up very early in the morning, but instead of going directly to Chichen Itza, we made several stops and did not arrive until around 2:30 PM, which is the hottest part of the day. The extreme heat made it difficult to enjoy the archaeological site and appreciate its beauty. I honestly believe the itinerary should be reorganized. Since guests are already being picked up early, the tour should go directly to Chichen Itza first, allowing visitors to arrive around 9:00–10:00 AM when temperatures are much more comfortable. After that, the group could stop for lunch and learn about Mayan culture, then visit the cenote, and finally spend some time in Valladolid before returning. The cenote was not particularly enjoyable for our family, and overall the long travel time compared to the time spent enjoying the attractions left us feeling that much of the day was spent in transportation. The staff were excellent, but the overall experience would be greatly improved with a better-planned itinerary.

It was good and memorable is experience. The guide was awesome. Overall nice experience. Value for the money spent

Full day of wonderful locations. Ek Belem was well worth the drive from Cancun. Oxman Cenote is small but still delivers a fun experience. Our guide Marco, and driver Christopher from Coba, were absolutely amazing! Marco shared so much interesting history.

This was such a disappointment. We were 25 minutes late to get picked up from the hotel, the van was absolutely packed and it was uncomfortable to have to sit so very close to everyone else on the tour. Our first stop was a gas stations so the guide and driver could get snacks. Then we were taken to a market that they said was the best place to shop, while advising to not buy from vendors at Chichen Itza. We were supposed to be there for 15 minutes but ended up being there at least 45, and everything was extremely expensive. We then went to Chichen Itza, but after being 'assigned' to a tour guide who walked with us to two features, we ended up with about 30-45 on our own to try and see everything else, before having to meet up and leave. Afyer leaving we went to lunch, which was at the SAME place as the market they'd already taken us to. The food at lunch was good. After that we went to the Cenote for about 45 minutes, and that seemed like the right amount of time to spend there. We were supposed to then have time in Valladolid, but we were dropped off right in front of a shop that they encouraged us to go in, and told to meet back at the same spot in less than 30 minutes. Almost the entire day felt like we were in a hurry, and we missed out on seeing so much. I would not recommend this tour if you want to have to see more of Chichen Itza than El Castillo, or have time to wander a little bit in Valladolid. It felt like the guides must have arrangements with the market that they took us to, and we spent way too long there, especially considering we'd be back there for lunch. We regretted that we chose this tour, and wished we'd chosen one that was just Chichen Itza and maybe one other thing.

The overall experience was satisfactory. The English guide possessed a wealth of historical knowledge. However, the lunch was unsatisfactory. During the meal, we were taken to a shop that charged an exorbitant price for an item that was unnecessary. Instead, we could have been served a snake and directly proceeded to Chichen Itza. The remaining sites were as expected. As well we are staying all inclusive hotel and during morning we are picked up too early.

The day was very long. By the time you factor in pickup/drop off, my kids and I were out for 14 hours.

Everything was good just didn’t have enough time to enjoy the locations. The first stop was basically a waste of time and really pushy vendors.

Victor a tour guide was so helpful that he purchased a street taco for me when I was unable to use my credit card to get pesos at an ATM machine

This your is great for those seeking an informative and educational experience. If you’re looking for a restful excursion, do not book. This tour company explains history and keeps you engaged from start to finish.

Jose was an awesome guide/coordinator for the day! He was knowledgeable, funny, professional, and kind! The highlights of the tour for me were Chitzen Itzá and swimming in the Cenote. The handicraft tour was also enjoyable and they had a great selection of various souvenirs. The city of Valladolid was beautiful but you dont have much time there. A very fun and enjoyable day!

Julio was a fabulous tour guide. He was knowledgeable and also humorous. He spoke English and Spanish for this tour and it worked well.

It was a fun tour. Jose provided a lot of information for each location in an enjoyable manner. Villadolid was not much to see for 20 minutes and didn’t add value to the experience

The tour was okay overall. The guide was knowledgeable, but the pacing was uneven and the experience felt pretty standard. Good for a first-time visit though just beware of overprice souvenirs and tequila.

We were absolutely underwhelmed with this excursion. It took 14 hours not 12. The first stop was some sort of “cultural center“ that we spent entirely too much time out which really was just a place to shop. The tour guide kind of pressured everyone about spending money to support the Mayan people. The actual site was beautiful, but extremely crowded and again there where too many vendors trying to sell you things. Lunch was OK, but I’ve never seen a Maya eat spaghetti before so it was not culturally appropriate buffet. Drinks were not included and that was stated in the package, but I assumed that meant alcoholic beverages, but it did not so there was another $14 spent on juice to eat with your lunch. The cenote was beautiful once again. It was crowded and very rushed. We had just enough time to change into bathing suit jump in the Cenote swim around for five or 10 minutes and then get out get dressed to meet the bus again. The tour guide was very knowledgeable but spoke so quickly that he was difficult to understand. I definitely would not recommend this trip.

Super awesome day. Long day but totally worth it. Learned a real lot about Maya culture. Breath taking.

It was very. informative. We loved learning about the history and seeing the beauty of Mexico. Totally recommend!

such a fun excursion! wish we had a little more time at the cenote but overall an amazing day! staff was all super friendly, lunch was very good.

It makes for a long day! Depending on where your hotel is located and the location for others it can last longer than 8-12 hours. Our tour lasted 14 hours. Chichen Itza is well worth it! We had Emilio and he was full of so much interesting information. We also enjoyed the Cenote, but we could have skipped Valladolid. At that point we were all too tired, and ready to be done. I do wish at the ruins they would have given us time to shop. There were so many cool things that we did not see again. Not sure I'd do this tour again, but at least we did see one if the 7 wonders of the world. Also, make sure to ask for a restroom stop on the way back. They offer on the way up, but never on the way back, so you may have to wait quite a long while for a restroom.

Excellent tour! It was informative and had a great flow to the day. The tour guide, Alex, did a wonderful job of doing the duel tour in both English and Spanish. It was evident he is very passionate about the Mayan culture and history! My only note would be to make the pick up times a little more clear, and to have snack/food options offered earlier in the day. As a solo traveler, I felt safe and enjoyed every minute of this tour!

The guide Luis and driver Juan did a wonderful job. My 2-star rating is a reflection of the itinerary itself. We departed Cancun at 9 AM and right at the start of the trip, we wasted 3-plus hours (by design) in a tourist trap called KAUA which should have been totally avoided. Hence we reached Chichen Itza only at 2 PM and then it was all ramble scramble. By the time we finished Oxman Cenote and reached Valladoid it was well past 6 pm EST. Valladoid is an interesting place and we could have easily spent 2 hours exploring the town. Instead we were hustled through there in 30 minutes thanks to all the time wasted at KAUA. And by the time we got back to Cancun it was nearly 10 PM. All restaurants in our hotel were closed and we went to bed without dinner. What could have been a wonderful day was thoroughly messed up thanks to the lousy design.

Site and trip good. But you get hit by hard selling right from the get go. Selling a $33 calender about yourself. Selling bug spray on board when wasn't even needed. Selling tequila bottles with your photo on it. Cheap bottle and crap picture. Told not to buy from street vendors who are making a living and taken to expensive shops with the same stuff at x50 the price. Trip itself is well organised but be mindful of all the hard selling. Put me off a little.

This 12 more closely 13 hour excursion is way too long! They make too many stops! The first one is just a tourist trap trying to sell you stuff- there is enough of that at Chichen itza! Chichen Itza is amazing & worth the 2.5-3 hours it takes to get there! But the long trip home with 3 stops.. lunch which is just barely ok, the Cenote which is interesting but way over crowded, and Vallodidad which is a fun stop but not at the end of a long day! A trip with Chichen Itza & 1 stop is enough!

Seeing the Mayan pyramids and other archeological sites was very impressive. Our tout guide, Manny, was also very knowledgeable about Mayan culture and made everything worthwhile. The Cenote was also a magical experience and Valladolid was a very colorful town.

It was informative and fun at the same time. I wish we didn’t have to stop at souvenir shop before Chichen Itza because we came to same plaza for lunch. They could have combined lunch and souvenir to save time and maybe allow longer time in Chichen Itza.

Thank goodness I did not select a 5:AM pick up. I selected pickup at 8:AM and van was 15-20 minutes late from hotel. Another family was already in the van and they were on the van since 7:AM. We were brought to another location to meet up with the bus. Even with assigned seating it looks like the over booked. They moved the other family to another bus. Passengers on the bus had booked various packages, as some had rec’d wrist bracelets and rec’d additional beverages (the tour guide often got confused) We booked all inclusive tour that includes entrance fees and lunch. The tour itself was nice as was our lunch (beverages not included and you cannot bring outside beverages). Wish we had more time Chichen Itza, swimming in Cenote and Valladolid and less shopping. It’s still a good tour if you have limited time, plan on a 12 hr day.

It's a total "tourist trap. " The whole trip from beginning to end was about how much money they can get from you. I would not recommend this tour to anyone.

Was a very good trip. Julio was our tour guide for English and was funny, entertaining and informative about the entire trip. It was warm but very nice. It was almost overwhelming with all of the vendors at Chichen Itza. The cenote was amazing and refreshing. There were 73 steps to get down to it though with public changing areas there. Overall it was a great day and a lot of fun. The Mayan village was cool. Had a decent lunch there. Then went to a shopping area after. THERE ARE PLENTY OF CHANCES AND VENDORS EVERYWHERE along this trip with most selling the same stuff. Not sure I would do it again but it was a memorable experience to see and marvel at one of the 7 wonders of the world.

The whole experience was amazing! Our guide, Simon's knowledge and passion really made the history of the Mayans next level and really brought it all to life. Our driver, Umberto did a great job of keeping us on time.

We were picked up from the hotel in a van and taken to a meeting place. Be ready to pay for the use of the washroom. From there we boarded a bigger bus. The guide was bilingual. And it was my opinion that only 15% of the commentary was in English. We managed though. Be ready to be asked for tips every step of the way. The lunch was very good. We were taken to a museum with a detailed explanation about rocks etc. That was too long. We could have had more time at the Cenote. The bus was comfortable. The driver was excellent. It was a long but enjoyable day.

1. The tour guy gives a talk about how cool the Mayan calendar is. At first, I thought it was to give us some background about Chichen Itza, but no. It was to prime us so we'd be easy marks when they tried to sell us our "very own personalized Mayan calendar" for $30. Shame. 2. We were supposed to stop in a "Mayan village" to see Mayan crafts or something. We got a lengthy talk about how poor and destitute the Mayan people are and how the young Mayans have no future. Of course, we got a lecture on how important it is to buy their stuff. Then we get delivered to the Mayan village, which was nothing more than a tourist trap existing solely for the tour buses. 3. Before arriving at Chichen Itza we were warned about the mosquitos and how they carried deadly Dengue fever. Of course, for a small fee they would happily sell you bug spray.... 4. After Chichen Itza, we stopped back at the "Mayan village" for lunch. It was pretty standard cafeteria fare. Oh, you want to drink somthing with your complementary lunch? That's extra. 5. If all that wasn't enough, we were given a heart rending speech (again) about how poor the Mayan people are and how important it is to leave a healthy tip. And, no. I'm not exaggerating. 6. Of course, at the end of the trip, we were told in great detail how hard our bus driver worked and how important it is (yet again) to leave a healthy tip for him. All in all, the only communication provided by the tour providers consisted of attempts to upsell and begging for tips. Really shameful stuff.

It was great. A little overmonetized, they will try to sell you stuff on the bus at least twice and the first stop is a mega tourist trap. Chichen Itza still awesome, the cenote very good.

Long day. Be prepared for a two and a half hour ride to your first stop. Be prepared for numerous and constant vendors at Chichen Itza. It's Mexico so everyone always trying to sell you something, even the tour guides on the bus. The final 30 min stop im San Juan del los could be skipped. Tequila tasing and high pressure sales people. Tequila is expensive!

A fantastic day out. Alex and the rest of his team were amazing throughout. All the information provided, was done so in a very fun way but also very educational way. Everyone involved, from pick up and drop off from the hotel, to our driver and our great tour guide Alex were the most fun people to be with. Saw way more than we thought we would, learned way more than we expected and came away with a better understanding of Mexican culture and history. Was me and the wife and our 16 year old daughter who is normally very shy but even she got involved in everything that was going on. Keep up the great work team.

It is amazing just be prepared for the heat and a very long day! The cenote was refreshing and the meal was delicious!

For a tour doing hotel pickups/drop offs and making multiple stops to different places during the course of a day, punctuality is key to ensuring a good time. The guides arrived 2 minutes before my pick up time, were clear with the group about what time we would leave each site (and kept to it each time), and dropped us off in an efficient manner in the hotel zone. Really appreciated all of that coordination! The guides were knowledgeable and engaging while giving us enough time to explore Chichén Itzá (incredible) the cenote (stunning) and Valladolid (charming) on our own.

Early start and late finish. Lots of travel in a van. All of the stops were great and well worth it. First stop at a Maya village to learn about the culture. Then to Chichen Itza. One our tour with our guide and 1 hour to explore. Very hot and no wind. Definitely need hat/umbrella (would recommend a cooling towel). Plenty of time to explore. Then to Cénote. Short visit felt rushed, but was probably enough time. Then to Vallolidid City. This was a very short visit. Wish this would have been a longer stop. List of architecture and things to look at. Time in van was long but worth it to see the stops.

The tour en general was good. The only thing is that was not really "all include" beverage are out of the package. The pickup was too early and have no chance to have breakfast and the tour did not include something light to eat. take in consideration this. The archeological site was amazing but not much time to walk through all of it. We spended many hours in the Mayas Town and have lunch there That the time available for the tour in Chichen Itza was reduce.

Fantastic experience , engaging informative tour guide . Tour ran smoothly and to time with comfortable travel arrangements. Loved the village visit and chichen Itzá would have liked a bit more time at the cenote rather than the quick stop in Valladolid.

This tour was great. The tour guide Patty was very knowledgeable and helpful. But be prepared for an all day experience.

Chichen Itza and the Cenote are amazing. The bus is excellent. The tour guide was constantly talking bad about European civilization, and telling the bus not to en disrespectful and hear him. It was too aggressive for me. Also, you spend more time in stores than anywhere else. Lunch is super early, and it doesn’t include drinks (when they sell it as an all inclusive experience). They only give you two small bottles of water in the entire day and it’s super hot weather. The town visited is just a normal old town square with nothing of note, more of a restroom stop than anything else. I would recommend renting a car and going to the pyramids and cenote by yourself.

The tour was a full day experience. We opted for hotel pick-up which was on time. The schedule went exactly as promoted. The only thing I did not like was that in my opinion Chichen Itzá should have been 1.5 hours and not 2. The cenote was okay but too crowded which made me feel uneasy. I did jump in and had a refreshing couple of minutes before heading out. The tour guide was fantastic!

Activities were great. Tour guide + helpers were interesting. Got picked up at 705a and didn’t get a welcome or introduction by any employees until about 2.5 hours later. While your leader was knowledgeable and passionate about topic, he crushed 6 jack and cokes over the course of an afternoon. Had 3 associates with him. One slept the entire day in front row with curtain shut except when all workers shared taco lunch while driving. Other three were there but felt for having 4 associates that communication would have been better explaining what was going to happen. Spent too much time and effort at places where I am sure they were getting a kick back. And this limited time spent at cenote and the velyidad city. Which. Were amazing. All three experiences were fantastic.