The shuttle never showed up for us in Cancun. We were so disappointed. We had to make other arrangements. Extremely Upsetting.
About Activity
What's Included
Includes
- baggage assistance
- private transportation by air conditioned vehicle
Excludes
- Gratuities (optional)
Departure & Return
Departure Point
- We can pick up all the passengers in Hotels, Hostals and Airbnb only with the correct address.
Itinerary
Enjoy your vacation in cancun from your arrival, once you get to the cancun Airport, your desingnated driver will be waiting for you. They will assit you baggage and take you safe to your hotel directly, do not make long lines for waiting your transfer , relax at our confortable vehicle while drinking a refreshing soft drink or water you will be very soon at your hotel.
if you choose our ronudtrip transportation service, your driver will be rigth on time in your hotel to take you back to the airport after spending a great time!
Language Offered
Additional Info
Cancellation Policy
Reviews
Jesus was great!! Communication once we landed at thr airport was very helpful. We really enjoyed our transport with Jesus and the conversations. Would highly recommend!
Our driver was so sweet and very friendly! We felt like we knew him for years! Great start to our honeymoon 😍
Our flight was delayed, but I informed Vaiator ahead of time. When we arrived, there's no there to pick me us up. We had a difficult time contacted the representative.
Jesus was so friendly and waited patiently for us as the luggage took a while to get. I would highly recommend!
Our shuttle driver communicated with us regarding the pick up area, sent a picture to help us locate him. He was kind, attentive, helpful. Made getting to our hotel after a long flight a breeze.
Jesus was a lovely person and we enjoyed talking with and practicing our Spanish with him… though he spoke English, too! He was there when we came out and got us to where we needed to go.
Itto (Orlando), was fantastic!! Friendly, knowledgeable, helpful, and on time. Picked us up for our transfer and shared some of his knowledge and history of the Yucatan on our 1.5 hour drive 10/10 Thanks Itto
A little hectic to find the driver but that’s expected with the volume of people. But the instructions were great and Jesus the driver was beyond excellent - friendly, knowledgeable, and safe driver. Would use them again.
Waited 30 minutes for my driver. The manager said if I didn’t want to wait I could take a taxi! What’s the point of paying in advance for a private transfer if you have to wait 30 minutes for the driver to come get you. Do not book here!
That the driver was courteous and respectful. The communication was outstanding from the initial setup until drop off at the resort
I arrived within 5 minutes of the appointed time and no one showed to transport me to the hotel. In fact all the transportation companies has never heard of this company. I had to pay for a taxi ride $70 on top of this fee of 45.50 for a no show. I want a refund!
Viator transportation is excellent. Very reliable and on time. Driver was polite and took care of everything.
On time and great communication . Driver had my name on a sheet which made them easy to recognize. Would use them again.
Good communication prior to arrival. They were waiting for us with our name on their sign. Friendly.
Pickup was super smooth and the driver was more than helpful with some small traveling tips. He drove safely and the company communicated well during our travel. We arrived almost two hours early and they had no problem making accommodations.
Can't express enough how grateful I am for choosing this company. Very safe, punctual and professional. They sent me an email 48 hours before arrival. I sent them a text through WhatsApp with the flight information and it was done! My 10 stars driver Jesus made this trip awsome! He is very knowledgeable of the area, friendly and very professional, gave me great advise on what to do and where to go. On the way back, he also taught me about the Mayan Culture. I really appreciate a lot for showing me a bit of your traditions! God bless you guys! See you soon!
Our driver was great! We had some troubles initially locating him, but that was my fault. Our ride was fun and the driver shared lots of tips about places to eats and things to do!
Very professional and on time. Would definitely book my transfers again with this company. Thank you!
Safe reliable transportation. They track your flight to make sure that there isn’t any delays or anything and if there is they’re very accommodating without any charge. Driver was friendly, got us to our destination safely and fast , and provided refreshments for us like beer and water no complaints. They also show up with your name on a sign which made the process to find then easy
I had a message waiting for me, and my pickup was clearly marked with my name. He walked me to the car, confirmed my Viator ticket and hotel, and introduced me to my driver. The driver was very friendly, and turned on the GPS so I could see where we were going. He offered me a water or beer, and stopped so I could see the local beach. I felt very safe and welcomed.
Our driver Jesus was terrific - good conversation in English, helpful, polite, checked with us regarding our return arrangements. And had cold bevvies for us! So much better than dealing with the cab drivers at the airport.
Very good. Would definitely use them again . 😎 It was nice having a Margarita while waiting . Thank you!
On time and professional . It was are first time renting a private transfer. Drivers made it easy. And pleasant.
Raul did a great job picking us up from our hotel in Cancun and taking us to our restore in Puerto Aventuras. He was friendly, on time, and very knowledgeable. They called and confirmed a day in advanced and the communication was very excellent!
Great driver with lots of helpful information , would recommend this service finding the driver with the name sign was best and easy idea .
Driver was prompt, & nice. Our transportation was spacious, clean, comfy and well air conditioned. Would definitely book again!
Excellent service from booking to drop off Good communication Friendly driver Will book again. Thank you!
Not going to lie I was nerveous at first to meet up with unknown person and seeing so many people outside, felt lost. But this company always kept in contact with me via text, sent me a pic of how the sign looked and what to look for. I was greeted and information taken then they escorted me to my driver - private car already cooled down for me offered me a cold beverage and the conversation to the hotel was excellent. Felt safe. Recommended this company :)
My family of 7, Great service. They were On time and friendly. My second time using this company, definitely recommend.
Friendly and good driver and on time. Had signs to inform you where you go. A nice bottle of water too. Highly recommend this company
The driver was very nice, they communicated with me prior to me leaving and once I arrived to cancun. They were easy to locate because they had a sign with my name on it. I will recommend their services to anyone
Could not recommend this company enough. They were very communicative and their drivers are great. I had 9 other friends on our trip book transfers with other companies and they had nightmare experiences. Go with this team. You will not be disappointed!
The team at Cheap Private Transfer stayed in contact with me through every step of the process. They texted me where to meet for pickup as well as when the driver was slightly delayed due to traffic accident for my return to the airport. I could not have been happier with the service that I received.
This was a great choice. This vacay I wanted peace and no hassle. The company had the best communication. My flight was delayed 2 hours and then I had to get my luggage that took forever. They worked with my schedule and assured me I would get picked up. My driver Fermin was very nice and helpful. As soon as we took off he asked agua or cervaza. Yeah I took the ice cold cervaza right away. I would definitely go with them again and happy I booked a round trip when I leave.
Excellent service and very good treatment. I recommend it, it is a responsible company with its clients. Thank you very much.
Very easy to locate the area where we needed to be picked up. Driver met us outside with a sign with my name on it and quickly loaded us up to head to our AirBnB. A bit of confusion getting to the apartment complex, but it was quickly sorted out. Would recommend!
It’s was nice experience. My driver Orlando was so nice. I told him it was my boyfriend birthday he played a happy birthday song for him. Safe driver
My experience was very pleasant. I was very happy with how easy it was to find Orlando in the chaos. He was friendly, professional & very informative. He provided me with helpful information for a first time visitor. Thank you!
Excellent experience. Marcos was in communication with us every single step of the way. Our duvet Orlando was so friendly and so love. Pick up at Cancun airport was very quick and easy.
He was over 45 minutes late, yes it was a private transfer. The only reason I why I booked was because my preferred transfer company here in Mexico is Kalido could not accommodate me this trip. They are usually $150 round trip.. and you get a very nice SUV. This was a white van. The driver was also on his phone the whole time- texting and making phone calls. So yes it was a private transfer, it was cheaper than my usual but only by $15.
Our driver was prompt and friendly. He was very helpful and kind. They were extremely responsive every step of the way. I would highly rec this service!
David our driver was amazing. One of the nicest men and fun. We will use him again. He was sweet and funny very knowledgeable
He was kind of late & i almost panic but it was understandable. Our driver was very gracious & nice. The whole experience is very pleasant
The drivers were prompt and friendly. They provided excellent and courteous service.. Beer and water was offered during the ride.
Mr. Medina was the best EVER! Professional, friendly, anf informative about Cancun area & history. Will use service again. Was also easy to call Viator customer service for reservation bc we needed to go hotel to hotel.
Orlando was wonderful, prompt and easy to find at the airport made for a seamless experience! Our vehicle was comfortable and refreshments were great!
Our driver was on time, very friendly, and very helpful! I hope to have the same driver going back to the airport
The transportation company immediately found us as we exited the airport. They got us to our van and quickly to our hotel. Muchos Gracias!
When I choose my destination the Viator side did not let me choose the location of the hotel. This is a reason the company has to contact me to change the rate. I fully understand it but it needs to be fixed on Viator site then.
Monday through Friday 9 am to 7 pm EST
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