Cancun Airport To Area Hotels Private Stretch Limousine Transfer

Exceptional Luxury Service with Marco! We had an absolutely fantastic experience with Marco Dominguez and STP Caribe! We booked the Black Luxury Service from Cancun Airport to Secrets Akumal, and it exceeded our expectations from start to finish. Marco was incredibly professional, accommodating, friendly, and attentive. He made our arrival in Cancun completely stress-free and made sure we were comfortable throughout the entire trip. The vehicle was beautiful, luxurious, immaculate, and loaded with thoughtful amenities that made the ride to Secrets Akumal feel like the perfect start to our vacation. The attention to detail and level of service were outstanding. If you’re looking for private luxury transportation in Cancun, we highly recommend requesting Marco Dominguez with STP Caribe. Five-star service all the way. We will absolutely use Marco and STP Caribe again on our future trips to Mexico!

Safe excellent driver. Very friendly and knew his way around. The drinks was a nice touch and the AC was perfect

Fantastic service , professional, friendly and would absolutely use again! Greeted personally with a clean refreshing face cloth, and bags taken care of! Our champagne was perfectly chilled, as were the bottles of beer, or a choice of soft drinks and a coffee machine , and of course the wi-fi I’m using to upload this review. Marco Dominguez & Carlos Thank you very much for your hospitality!

We come to Cancun twice a year, and every time we book the stretch Lincoln. We have gotten Moises every time! He has always made us feel welcome and like we are family. Knowing we were back for my husbands birthday, he even decorated the inside of the car with balloons. He always goes above and beyond to welcome his family back and wish us safe travels when he takes us back to the airport. We wouldn’t want to book anywhere else or with anyone else. Thank you Moises!

The service was so helpful. My friend didn’t speak English or Spanish and my flight was delayed. Carlos was in constant communication with me and everything went so well. I tipped using paypal

On time. Easy to find. Vehicle was top notch and driver very friendly and helpful Beers were cold and so was the AC

My wife and I stayed at Atelier Playa Mujeres in June of 2025 and rented the Lincoln Stretch Limo for roundtrip airport transportation. Alberto picked us up from the airport and was very professional. He was early, messaged me to let me know he was there and waiting for us, and we were escorted all the way to the limo. He was fun and friendly and shared some delicious cookies his daughter made with us. We had drinks and waters and a lot of fun on the way to the airport. It was a great way to kickoff the trip. On the way back to the airport, from the hotel, we had Jose, who was also a pleasure to work with. He was early and helped us with our bags. Jose was also very professional and let us rest on our way to the airport. My only feedback to STP is to oil the shocks on the car we rode in. It was really squeaky all the way back to the airport. Still comfortable, but would have been better without the squeak. Overall, still recommend STP for their excellent communication and professionalism. We will use them again when we return to Cancun.

Moises Basilio Best driver very nice and professional highly recommend! Very funny treated us very kindly . I will definitely be booking with the same driver next time.

I had the best experience with this company, especially because of my driver, Alberto G.! He was so kind, personable, and warm. He made me feel comfortable immediately. I really appreciate the company’s attention to detail — they made it such a seamless process in booking the service, calling to confirm, and having the concierge text you and follow your flight to let you know they were waiting for you outside. I would book this company again with no hesitation!

Marco Dominguez was a great driver, super friendly! He was waiting for us, had cold beer ready! Have used STP several times previously, will definitely book again.

Best ride to the hotel :-) Moises was super friendly. Extremely comfortable ride from the airport to the hotel

Great service! very timely and comfortable. Used twice and would highly recommend, friendly and professional

We had an absolutely outstanding experience with STP Caribe and our driver, Moises Basilio! From the moment we arrived, Moises provided top-tier service and made our trip extra special. The executive Lincoln sedan limo was in pristine condition—luxurious, spotless, and incredibly comfortable with even massage seats. Moises went above and beyond in every way. He greeted us with hand sanitizer, a refreshing cold wet towel, and a beautiful red rose. Inside was a chilled bottle of champagne waiting for us in the champagne cooler. To top it off, he even decorated the car with balloons for my birthday, making the experience feel even more celebratory. Despite the heavy traffic especially on the return trip, Moises remained professional, friendly, and ensured a smooth, stress-free ride. His attention to detail and commitment to exceptional service were unmatched. We highly recommend STP Caribe for anyone looking for reliable, first-class transportation. We will absolutely be booking with them again!

Top notch! Driver was professional and courteous. Would book again! Car was very nice and clean. Thank you for a great trip.

Great service, great experience, ride was long however driver managed to completed using best routes available, meeting all safety regulations. A 10/10 experience.

Our driver, Moises, was incredible!! Cold champagne, great music, and very respectful. The trip to the resort was 45 minutes, and it felt like we were only traveling for 15 minutes because of the wonderful hospitality. The car was clean and included massage chairs.

Joaquin escalante was lovely! Very attentive, on time (early actually), kept a very nice clean vehicle, was personable. Thank you so much, Joaquin! Good job.

Joaquin Escalante was amazing! He was so kind! The greeted us with a warm smile, cool towels and mints. He made sure the car temperature was just right, music was nice and great conversationalist. He kept us informed along the way, too. Highly recommend.

Moises was absolutely the best! Will definitely book for next trip. I felt like I was riding in luxury. Safe driving and amazing accommodations.

STP Caribe offers phenomenal service before you even arrive to Mexico. Making sure that all your needs are met no matter the time. However, the best part of the service would have to be our driver Moises. He gave above and beyond service as soon as we exited the airport. Be sure to request Moises as your driver if possible.

First class all the way. Also the limo sweet. The seats have a built in massage so you can relax while you start your vacation. I high recommend them.

Super safe and easy. This service is top notch. Moises was so nice and professional. Snacks and beer included and coffee . Also suprised me with happy birthday music and balloons. This was the magic touch.

We rented the Limousine from Cancun airport to our Hotel Resort. From the very beginning, the service was Top notch. Upon landing, i was contacted immediately by a representative named Carlos Serrano,.Shortly thereafter, he met us outside. Carlos was extremely courteous & professional. He helped with our luggage, & took us to our limousine, & introduced us to our driver Christian Ruiz. He w too was courteous & professional, & drove us safely to our resort. The service provided by Carlos & Christian with STP Caribe was Outstanding!! Highly recommend this company, & will use them again.

We used this service to go from CUN to Unico 20 87 in Riviera Maya. Our driver, Moises Basilio, was not only on time, but had arrived early, was constantly checking in with us through WhatsApp on our flight arrival and status through customs, and greeted us with cold towels. The vehicle was very clean and comfortable! Given our transfer was over 1 hour long, we used the built in TV to watch Netflix while we used the massage feature of our seats (yes, massage). We had 4 beers (Coronita Extra), Waters, snacks, and even a nespresso available inside the cabin. We got the transfer to/from the hotel, and on the return, Moises was also the same the pick us up. Again, he was early, and we were able to enjoy our to-go hotel breakfast and coffee in the vehicle. The only slight OK moment, was that on our pickup from the airport, which was the hottest part of the day with feels-like temps in the 100s, the cabin AC was struggling to keep up. But this was not the case on our transfer back early in the morning. If you're traveling as a couple, have a long transfer to your hotel, dislike bus/van crowds, appreciate comfort, enjoy the finer things in life, and have the budget to splurge just a bit more... this was totally worth it. TIP: If you're from the states and don't use WhatsApp... the rest of the world communicates through it. You may not necessarily need it, but if you want to avoid any hassles in your hotels, activities, transfers, etc. Have it downloaded and setup before your trip.

Moises Basilio was so kind! It was a short wait at the airport. Check in was easy. 5 star service. Very professional. Highly recommend. Moises gave us a little tour and places to check out.

Comfortable ride, reliable service, friendly driver. Clear instructions were sent beforehand to avoid scams at the airport. The process of finding our driver was easy, efficient, and stress-free.

STP Caribe is the ONLY way I’m traveling now when I’m in Cancun. The stretch limo simply adds a touch of class. My driver upon my arrival was Moises. He had all the bells and whistles ready for my friends birthday. I surprised her with roses and they just so happen to be pink like her outfit. The car was decorated with balloons and she was ecstatic!!! We were able to connect to Bluetooth and enjoy our musical choice. Having a stretch limo is definitely an attention grabber. Pulling up to our resort in style was an added bonus! We even decided to book the stretch GMC for our departure because we were so satisfied. The customer service is TOP TIER and I’m a stickler for great customer service. This was a nice touch for my friends 30th birthday. And now, I will ONLY book the luxury black stretch when being in Cancun. I mean, you can spend less elsewhere but you get an EXPERIENCE when you book with STP Caribe!!! Don’t cheat yourself, TREAT YOURSELF!!!

First time using STP Caribe and it won’t be the last! Our driver Moises Basilio was friendly and a great driver! Got us to our resort so fast! I was still trying to enjoy the amenities of the Lincoln. Book with STP Caribe and ask for Moises!

The driver was nice and polite made sure our experience was good and got us there safe in a timely matter.

Moises was the best!!! The whole experience was exactly what I hoped for. 10/10 will definitely pool with Stp Caribe through viator next time we come!!

Driver was very friendly. Very safe ride. They can improve with keeping the cabin a little clean. Overall, very romantic if looking to impress a moment

Super comfy ride friendly driver ice cold beer very nice experience snacks available , cool towels and no regrets

Alberto and the ride was amazing. This was the third time using this service. I will definitely use them again.

Best experience ever best service and it was very fun. I would definitely come back with the same company and enjoy my ride to the resort

Quick. Professional. Able to find Carlos quickly as we walked out of the airport. Beautiful limo car. Beer and water offered.

It was perfect. As soon as I took my phone off airplane mode there was a text from our driver Gomez letting us know exactly where he would be. Once we got through the airport we were greeted by Gomez who was very friendly and professional. We got to the car and Gomez quickly got us some nice cold towels which felt like heaven because that humidity hits you hard once you get out of the air conditioning of the airport especially when your not used to humidity coming from Alberta Canada. The car was beautiful inside and out and we had an ice cold beer on our way to our resort and listened to some good music as we chatted with a super nice guy in Gomez. We enjoyed the whole experience from start to finish and would use them again if we come back to Cancun.

Luxury transfer driver Moses was simply amazing. He made us very comfortable and extremely satisfied. The vehicle was beautifully setup and very clean. Moses is very friendly!

We were well looked after from the moment we were picked up. Service was courteous, friendly and fun. Would definitely recommend!

When booking my transportation, there was a huge mistake on Viators end that I ended up paying for regardless of the circumstance. This was all documented in Viators system because it was processed via their chat system. I was celebrating my birthday and wanted to have luxury travel from the airport to my resort. I found what I thought was the perfect means of transportation for a one way trip. There were 3 location options tochoose from which was a little confusion on my end because I couldn't pinpoint the exact route for my resort. I reached out via the viator chat option for assistance. I gave the representative, Arnel, all of my information for Luxury travel limo service MKZ to my resort Bahia Principe Coba, because there were 3 location choices and I wasn't sure where Coba was located in Mexico. All I wanted to do was confirm the correct location so that I could process and enter the information myself. I explained this in other words to Arnel, but she insisted on booking it to ensure that I made the correct selection. She stated she would email me a link to follow to complete the booking with my payment information. I gave in and followed the directions to in the email and paid $97 as instructed. I received a confirmation with trip info, but the pick up time was not listed in the reservation. I called viator to confirm the pick up time and spoke with a representative by the name of Mia. I confirmed airport arrival time and resort name and Mia informed me that I would need to pay an additional $61 because the representative (Arnel) sent the wrong information in the link. She stated that the link was for resorts in Cancun and my resort is in Akumal which is further and cost more. I was very disappointed and stated it was not about the money, but the viator rep insisted on making the booking and made the mistake its all documented and that they should make up for the mistake not me. Mia placed me on hold and came back a couple of minutes later to insist that I would have to pay the difference. (My thoughts was where's the hospitality or service for the customer). Being that it was just a day or so before my departure, I didn't want to argue and cancel. That would mean finding another luxury transport at the last minute, so I agreed to pay the difference. I felt for a company as large as Viator, they should have taken that one and apologize for the inconvenience. Next Airport arrival. Driver Moises Basilio was on time and very hospitable upon our arrival. He gave us cool wet towels to wash our hands. When we got into the vehicle it was really nice, but the takeaway is that there is a huge partition in the middle of the seat. The partition was a case that held 2 champagne glasses in which we were allowed to use. We wiped them clean and used them The package comes with 2 ice cold beers per person, 2 cold BUI waters, 2 packs of nuts and 3 packs of cookies. I am not a beer drinker, so I purchased a bottle of duty free champagne on our way out of the airport. Moisis was nice and popped the bottle for us to prevent any incidents. As we were riding, we placed our glasses in the cup holders which held them quiet well until Moises slammed on the brakes while driving in heavy traffic causing one of the glasses to tip forward and break. I told him, but I didn't think he heard me. My husband and I carefully gathered the pieces, and placed them inside of the broken part of the glass and placed it back in the partition that held them. My husband saw that there was a sign in Spanish that had Moises name on it which stated :gratuities appreciated." My husband asked if $25 should be enough and I stated yes. So we put $25 aside to give him upon our arrival to our resort. By the time we got there my husband had consumed 3 of the 4 beers, I do not drink beer, but decided to take the last beer along with the waters since it was a part of our package. When we pulled up to the resort,my husband told Moises what happened to the champagne glass and Moises immediately stated it was our fault and it would cost us $20, we thought he was joking, but he made it clear that we had to pay for the glass. So we figured we'll, since he slammed on the breaks, it was his fault as well and unfortunately it would have to come from his tip. My husband gave him the $25 which was folded up, we said our thank you's and he returnedyo his vehicle. We were speKing with the bell hops and Moisis had returned, he immediately demanded that we give him the last beer back. I asked him was that not included in our package and he stated "no, I need the bottle back." I gave it back to him just to keep from making a scene. It was not as serious as paying $20 for a cheap champagne glass. I take it he was a little bitter. With that being said, I don't really know if I would use there service again or refer. All it takes is one person's attitude to ruin the impression for those that could possibly come afterwards. I really hate that it ended in that manner because I am celebrating my birthday and was not expecting any unpleasant experiences.

Great service. Prompt pickup and no waiting. Raul was great at getting us to our hotel and greeting us with a cold water at the van. Really great start to the vacation.

"When we landed at Cancun airport, we were pleasantly surprised to find our driver waiting for us, ready to assist with our luggage and whisk us away to the awaiting vehicle. The vehicle itself was cool and equipped with refreshing cooled towels, which was a nice touch. However, being seasoned travelers who've experienced many luxury transports in the past, we'd rate this vehicle at 8/10. It was comfortable but showed some signs of wear and tear on the interior. Nothing major, but a little maintenance could go a long way. The snacks provided left a bit to be desired; they seemed to be of unknown origin and not quite up to par with what one might expect in a coach class airline seat. That said, our driver was a shining star—prompt, courteous, and an excellent driver who put safety first. Overall, if we were to compare, it's short of a hotel Black Car transport, but we'd definitely consider using the service again. Here's to hoping for some upgrades on the snacks and vehicle maintenance next time around!"

Excellent service! Prompt, good communication and great customer service! I booked this service for my friend for her birthday and she loved it. Would book again.

Luxurious. Wonderful. Juan was friendly, luxury black Suburban was elegant, beautiful, clean!!! Juan had a cooler filled with ice cold drinks for our 59 minute ride to Playa Del Carmen. We will be using for return to airport, as well as in the future. Thank you, Juan.

Fantastic! We had a flight delay but Carlos kept in communication with us. We never felt rushed. Our driver was Igor and he was awesome! He told us lots of fun facts. The ride was fun, luxurious, and safe. This was actually our first time ever using Viator but after this great experience we will definitely be using it again.

Paid for a Limo and got a Van. Driver was very nice and polite. The attendant for them that met us at the airport exit virtually ignored us when we pointed out that they sent the wrong vehicle.

Bolly our driver was AMAZING!!!!! highly recommend! Very professional & on time! Will always travel this way!

Wow. Bolly picked us up from the airport with everything thought of. I had a dozen roses for my birthday, cold beer, cold lavender towels, everything was thought of. We could not have had a better experience. Thank Bolly for making our arrival so special!!!

Had the best experience. Made my boyfriend birthday week amazing . They decor the Lina in birthday celebration and very professional. Will continue to book thank you Gabriel

Gomez picked us up in an amazing Lincoln limo. Had cold beer and water waiting for us. Very kind and attentive. Highly recommend.