Their service is professional and reliable. Both roundtrip drivers arrived on time and provided great service. I will definitely recommend to whomever needs pick up service at Cancun Airport.
About Activity
What's Included
Includes
- free shopping tour to Cancun or Playa del Carmen
- 1 piece of luggage per person
- meet and greet
Excludes
- Alcoholic Beverages
Departure & Return
Departure Point
- once your flight landed and you go trough customes and migration please take the exit of travel agencies and tour operators. ### Meeting Points Our representatives will be waiting for you holding a sign with our logo at the following locations: - ✈️ **Terminal 2**: Platform **32** - ✈️ **Terminal 3**: Platform **55** - ✈️ **Terminal 4**: Platform **50** If you booked just departure please call us a day prior your departure to get your pick up time. On shared transportation we will group you with other customers and will make stops on different hotels please don't forget to call us or text us a day before your departure. The service will be available at the time you selected, and as a courtesy, the vehicle will wait up to 20 minutes after the scheduled time.
Itinerary
On the day of your arrival we will be monitoring your flight all day. If your flight changes and you are arriving in a totally different flight at a totally different time, then please send us a message and let us know the new flight information, we will update your arrival and move your vehicle to the new time.
When you arrive to the airport in Cancun, first you are going to go through immigration, then you will be guided to the baggage claim area where you are going to wait for your luggage. Once you have your luggage, they you will proceed to customs. Customs procedures can take 5 minutes or 45 minutes depending on how many people are clearing customs before you or if your luggage is going to be inspected. The whole arrival procedure, immigration, baggage claim and customs inspections, can take a long while,
After you have cleared customs, please proceed to walk OUTSIDE your arrival terminal. --- REMEMBER ALL THE WAY OUTSIDE – there you will look for our airport representative WITH A BIG SIGN WITH OUR LOGO(see top ). Once you have located our representative, just identify yourself, if necessary show him your receipt or the confirmation email you received from us and he/she will take your vehicle which is going to take you to your hotel. since reserved a ROUND TRIP SERVICE, then our representative at the airport will give you our local contact numbers in case you need to make changes. however our staff will get in touch with you a day before your departure to provide you with your pick up time from the resort to the airport
Warning!!!
After you pick up your luggage, and as you walk though the hallway, you may be stopped and be invited to go to "their great hotel opening" or using some other briefing to make you to go to a sales room where they will try to sell you a membership that goes from 140 000.00 to 5 000.00 usd. To make this attractive you may have offered tours at ridiculous prices or even for free, sometimes money cash, but........Who back at home will offer you something like this? Be careful, nothing offered to you will pay for your time or for a day of vacation that already had cost you a lot of money.
Language Offered
Additional Info
Cancellation Policy
Reviews
It was first class, our flight got delayed by three hours, and they were there for us when we arrived.
Excellent service and good price options, they even helped me with my reservation by letting me know I had made it wrong.
Overall 100 out of 10. The crew was wonderful, the food was amazing, cleanliness was on point. You get what you pay for, I’d do it again in a heartbeat. Beautiful boat, can’t express how much it meant to our trip with my wife and close family.
We used this service from and to the airport. They are very reliable. They showed up at the time they said they would show up. The drivers were respectful. We would use their services again!
Dont book! Charged for van prices . Specifically asked for private van transportation for 2 people. No welcoming sign. Had to ask another person for help. Escorted to very small car and my guy is 6ft 4 !!!!!!! Luggage slung all around in back of car. Guy complained about traffic and he was supposed to be off. Had resort to call about transportation because I don’t speak Spanish was assured Van would pickup. Return trip even worse! Driver was late! Car was even smaller our back was so sore getting out car. We felt every bump! Luggage was stored in front seat. The worse transportation ever don’t use!!!!
Good. Perfect for what we were looking for. Easy to find at the airport. Inexpensive. With so many people coming at you at the airport it’s best to have your transfer already set up. They took us straight to the Hotel Zone without any problems.
Our driver was named Victor He was friendly and knowledgeable of the city. He has great English and we had a nice talk. I felt very safe and will book his services again
The cost is very reasonable. They communicated the whole time; all the way until we met up. But I originally booked a round trip. My flight in was cancelled and I would not arrive until the next day. They would not transfer my date. I had to pay for another pick up. I lost my round trip back to the airport which means I have to spend another $75 with someone to get us back. The van was extremely hot and the tour guide didn’t talk much to us. Wasn’t really friendly. Giving it a 3 star because they got us where we needed to be in a timely manner. We did tip him.
Pickup and driver were excellent. Great price for private service for us (2 people). Would recommend to use this company .
Plane and luggage 1.5 hours later than scheduled, and we still had our ride waiting for us. I was worried I would lose the ride and money , but it worked out perfectly! Thanks!!
Was easy to locate our Yamevi representative. Waited a short time for our ride. The driver was a good drive & very polite to us. He got us to the ferry in time so we could catch the earlier ferry. Very happy with your service.
The driver was one hour late I didn’t get a call until I call the company Came quick to pick me up The return the secund driver Was ten minutes early other then that was a good!!
Driver pointing out landmarks on our way to the resort. The driver was extremely safe and polite. Thanks.
The car arrived promptly and was very clean. The driver took the fastest and safest route and was a safe driver. We even had the same driver for the return trip to the airport!
On time, both ways, very friendly, texted arrival time so we were ready, great experience will use viator on our next visit for sure!
Excellent Service, have contact by Whatsapp (azucena you are great girl) and write to you as soon as your plane lands, the best thing is that you can confirm your return time yourself using the QR I had a great band!
My experience was totally enjoyable, from the attention of the airport guys, customer service, my unit. I would definitely take services with yamevi again 😁
Super recommended!!! When we left the airport they were waiting to take us to the hotel and at the time we were told they went to pick us up. Excellent Service, very friendly, punctual, fully recommended!
Very good attention and punctuality have a lot of cleaning in the unit and presentation of the assistants and driver of the transfer, we recommend
Excellent Service and Personalized Attention!!! They gave us a contact number for any questions and always responded immediately
Excellent Service, since I arrived there was already someone from the Enterprise waiting for us, at all times we felt accompanied, the unit was clean, fresh and the driver indicated us when it was already safe to get off the unit, I highly recommend it.
Amables, puntuales, y dispuestos para acomodarse a nuestros requerimientos, todo a muy buen precio. Gran servicio
The Drivers are thieves, at the first opportunity they take your belongings. I left a backpack with valuable items in the vehicle when they dropped me off at the airport, 2 minutes later I called them and they told me not to leave anything. The administration is not responsible, they practically tell you that the drivers are going to steal whatever you forget in the vehicle. Book somewhere else The Drivers are thieves, at the first opportunity they take your belongings. I left a backpack with valuable items in the vehicle when they dropped me off at the airport, 2 minutes later I called them and they told me not to leave anything. The administration is not responsible, they practically tell you that the drivers are going to steal whatever you forget in the vehicle. Book somewhere e lse
Nous sommes débarquer de l'avion vers 4 heures le temps de récupérer nos valises nous sommes sortie de l'aéroport vers 5 heures, nous avons bien surveiller partout et ce jusqu'à 6 heure et jamais nous avons vu votre conducteur . nous avons discuter avec plusieurs personnes afin de trouver votre conducteur et nous avons jamais trouver. ont veux un remboursement car en plus de la perte de temps ont a du prendre un taxi de l'aéroport au frais de 85 $ US.
Monday through Friday 9 am to 7 pm EST
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