This tour operator, Cancun Pic, operate fraudulently. They take your money and then dont pick you up. I booked this two day tour with them and got picked up the first day, but a no show the second day. The first day I also paid extra for park fees for day 1, as per the advert, and also paid the Chichen Itza entrance fees for day 2. When they didnt pick me up on day 2, I demanded my money back. They told me their bus was full that day so couldnt pick me up, even though I booked and paid for this 2 day tour months beforehand. They told me to pick another day, I said I didnt have another day as I was leaving Cancun. They said too bad, they had offered other days and didnt give a hoot that I was leaving, flights booked etc. They tried to blame me for not picking another day as a reason for not refunding me. This operator is a disgrace to the industry. Viator were not much help either, whilst they agreed I should get a refund, they said the tour operator has to agree to it. This of course leaves the consumer open to fraud and scammers. To this day I have not received a refund form Cancun Pic or Viator for day 2 of this tour and the Chichen Itza fees I paid on day 1 of the tour. Shame on both of these Operators.
About Activity
What's Included
Includes
- Visit to the Magical Town Valladolid
- Visit to Playa del Carmen
- Air-conditioned vehicle
- Cenote Swim Experience
- Certified Guide
- Tickets for the archaeological sites
- Round-trip Transportation service from your Hotel
Excludes
- Tips and Souvenirs
- Drinks
- Coba tax 810 pesos per person
- Conservation fee $7500 pesos per person
- Parque jaguar 570 pesos per person
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Day 1
1
Welcome to the most complete tour to Tulum, after picking you up from your hotel we will take you to Tulum, the archaeological site, here we will give you a complete guided tour to discover this enigmatic place, Tulum is a unique ancient Mayan city, since it is facing the Caribbean Sea and that is why this place is so beautiful. here you will learn more about the Mayan culture and history and you will have an hour to explore the place on your own
Before Chichen Itza, Coba had enormous power in the Mayan civilization and has become today one of the most visited archaeological sites in Mexico. This place is located deep in the Mayan jungle and makes this place worthy of admiration. Located in the middle of the jungle is an amazing experience visit this place!
Refresh yourself under the fresh and clear water of Cenote, which is a natural pool located close to Coba. This natural pool was formed millions of years ago and this type of natural pool is unique in the world.
Before returning to Cancun we will visit Playa del Carmen. In this place, we will have time to walk or shop on Fifth Avenue, one of the most famous streets in Mexico for its colorful and variety of shops and restaurants, located very close to the beach.
Day 2
2
After picking you up at your hotel, we will go to the Chichen Itzá archaeological zone, here we will give you a guided tour by our team of certified and professional guides, they will give you a detailed explanation of this Mayan city, which is recognized as the cultural heritage of humanity and one of the wonders of the world, we will also enjoy time to explore this place on your own, you will take incredible pictures and enjoy this beautiful city.
Later we will visit the cenote, this place is a natural pool that was formed millions of years ago by the fall of the meteorites and they are unique in the world, this means that you can only find them in the Mayan Riviera, so this is a unique experience, Here you can swim and immerse yourself in the cool water of the cenote, so do not forget your swimsuit because you will live an unforgettable experience
Enjoy visiting a magical town in Mexico. Valladolid has the "Pueblo Mágico" certification due to its great cultural heritage, the great history and the beauty of its streets. We will visit this town and walk around its streets to feel the true Mexican atmosphere, and if you like shooping you will have time to buy some souvenirs A experience that you have to live.
Language Offered
Additional Info
Cancellation Policy
Reviews
THE GOOD: The price is quite affordable for 25-30 hours of tours and travel combined. Got to cover a lot of ground in a few days. THE BAD: You only get to spend 45 minutes to an hour and a half in total at each site but that includes your walk in and out so you only really get about 20-30 minutes at some of the sites that you will visit. THE UGLY!: You will visit approximately 8-10 places and things between two days which is great right? HOWEVER each and every site is LOADED with tourist traps, pushy sales people and some places will even demand tips from you and shake tip jars in your face. One lunch place in particular requested tips at the table, tips at the checkout counter and then had people standing outside the door of the restaurant belittling you if you didn't tip them as well saying that they are separate from the people just inside the door. There are also multiple places that sell you bottles of water, and then make you dump them at the door and then try to sell you more water and juice just inside the door! So in summary, it's a great price initially for a lot of travel and tours but be warned you will be requested / demanded tips from approximately 20 different people or groups per day and sold things you don't need like $10 1oz bug spray and bottles of water that you can't take inside places with you and have to dump out :(
Monday through Friday 9 am to 7 pm EST
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