Thb Royal

Best one I’ve been too in a while, the staff were lovely, they keep up with the cleaning too. The rooms were big and so spacious. Also food was nice and of good quality.

Overall, we had a wonderful stay at this hotel/Playa Blanca in general. We would definitely return to PB but would look for somewhere more central if possible due to the long walk into town with the kids, and with kitchenette facilties. We had a couple of minor issues regarding the hotel: - Felt like two different hotels between the upper and lower levels (called "main pool/quiet pool") We were allocated a room on the upper level, there is no entertainment or music and the pool bar was closed the whole time (I assume this is due to staffing levels as we alone would have spent a lot had it been open). When you walk through to what felt like the "All Inclusive side", it was a totally different vibe, and we only learned of the daytime entertainment & inflatable slide late into the holiday as its not publicised much (could do with a weekly timetable upstairs). Guests are of course welcome to bathe wherever they choose but it just didnt feel like "our" side. - Our bathroom really smelt of sewage, however upon researching, this is common of the area in general, and the hotel were quick to send Maintenance up to check our drains etc., but we learned to just cover the drains. - Sunbeds were an issue, by 10am they were all gone but we learned to phone down to request more or ask the lifeguard who would radio for more to be brought up. However by 1pm or so they were all gone entirely. My husband was told on the first day that he was only entitled to 2 beds despite being a family of 5, and that the children didnt get a bed. When he pointed out other children had beds, he was still told no and the member of staff walked away. Unsure if this was a miscommunication/language barrier but wasnt a great first impression. Pool showers didn't work. - WiFi was shocking and didnt work for several days. - Evening entertainment could do with a little more variety, and differed from schedule. Wasnt much for the kids in the evening other than an hour of songs off a phone, on a stage that dipped so much in the middle I was worried a child may fall through the wooden slats. The Nightclub is now the gym. The "Pizzeria" bar (never saw any pizza) by the evening stage needed more staff as the queue was so long that we actually gave up on a couple of occasions and went back to the room. Also didnt see Kids Club open at all, my daughter walked down a couple of times but the door was always locked and lights off, but we didnt pursue this as they were quite happy in the pool. - Lifeguard was pretty inattentive, sat on his phone or talking to staff for a lot of the day and sadly we saw him completely miss a couple of potential incidents where other guests stepped in. - We knew on a RO only basis that we had a fridge/tea-coffee facilties (one mug was stuck to the tray). We got some cutlery from the restaurant and had cereal in mugs, noodles, sandwiches etc and washed up in the bathroom sink. The shop sells cookable foods so not sure if other rooms have kitchenette facilities? Just bear in mind and double check your room type! We had requested a balcony because of the toddler, although we were told on checkin due to hotel capacity this wasnt possible, and actually our terrace room was fine and near the pool so was easy for us to pop in an out. Considering the hotel was full during summer holidays though, it did feel like it was operating at a limited capacity, and is more dedicated to the AI guests. All of these things aside, we felt safe, the hotel is overall very clean, upstairs pools were well maintained, our room was cleaned & towels replenished daily, and we thoroughly enjoyed our holiday.

Stayed for 5 nights. Easy to park the rental car right outside the hotel and the service at reception was good. Our room wasn't ready on arrival (we were a little early, so that is understandable), however we were offered a secure place to lock our cases away and were given our wristbands straight away, so we could start to enjoy our stay. The food and drink was adequate for our needs, with good choice on the buffet. We chose an all inclusive package. Service at both bars was fantastic, quick and friendly service and great staff. Service in the restaurant was also good, with food being topped up as required and tables being cleared by friendly staff. There were a couple of things not open all the time, and eating times were limited to the opening hours of the main restaurant, but we knew this in advance and planned accordingly, so not an issue.

Great hotel for the price. Big rooms with separate living area, massive balcony, hot rainfall type shower big bathroom, quiet, no background noise, clean, 2 nice pools, get a room around the top pool for quieter (ours was 753 overlooking top pool ) as further away from evening entertainment. Food was quite good and always something nice to find. Fresh meats fish everyday chips chicken nuggets fresh pizza , salad, fruit, breads. Breakfast was nice, a half decent full english( never as good as bk home). On site supermarket reason able prices. Only downside some might say is location as its about 20mins walk to seafront, shops, bars, restaurants, beach although I enjoyed the steady walk with the bit of wind keeping me cool. It's only a very slight hill. Aldi or lidl( can't remember ) over road from hotel as is its sister hotel tropical island which u can use facilities and see more evening entertainment. Im coming bk in November I couldnt fault it and live playa blanca