Wonderful stay here for 4 nights. Staff exceptional, so friendly and attentive. Breakfast superb. Cooked breakfast cooked to order. Nothing was a problem. Room was a great size and bed was incredibly comfortable. Had a spare room with a sofa bed with the wardrobe and storage space...such a bonus. Large bottle of water every day and there was a bottle of white wine in the fridge on arrival too. Everywhere so clean. Would definitely recommend this hotel.
Best hotel we've stayed in, hotel is spotless, rooms are lovely with a fresh bottle of water left daily and staff are all so friendly. Food was excellent and handmade cocktails are definitely a bonus. Atmosphere was so chilled. Location was grand for us we didn't mind the walk to the strip it only took about 6 minutes and wasn't a steep hill. We didn't want to leave and can not wait to return
Fantastic hotel. Spotlessly clean, good food and very friendly and helpful staff, especially Sam, she is so good at her job and always has a warm smile. Rooms are cleaned every day and towels changed when needed. Pool towels provided. Lovely bottle of wine in fridge on arrival. Really enjoyed our stay here!!
Really lovely little hotel. Large apartments, with separate living area and balcony or terrace with private sunbeds. Its a little out of the way, about a 10 minute walk to the action, but that means it's quiet and relaxed. Excellent breakfast served by friendly staff.
We stayed here for 10 nights at the beginning of May 2026. Our first, (but definitely not our last), visit to this beautiful hotel. We cannot fault anything here at all. The staff are all lovely, every single member of staff, from the cleaners, reception, bar and restaurant were all amazing, so friendly and helpful. The whole hotel is spotless, the 2 pools and the jacuzzi are cleaned every day, there are cleaners working throughout the hotel all through the day. Breakfast was amazing. Runs from 8-11, a massive selection of fruits, pastries, cereals yogurts, continental meats and cheeses, full English, and any variation of eggs that you want, (omelette, boiled, scrambled etc.) Very quiet, we had no issues at all with noise even when there was entertainment on in the bar. We only booked bed and breakfast, as we like to eat out at different places on the main strip. But I spoke to different people who were eating the evening meals there and all commented that the food was really nice, in particular giving very high praise for the BBQ night. On the day of booking out we had a late departure, so we were allowed to book at at 14.00 instead of the normal time, and there was no extra cost for the late check out! The location is at the top of a slightl hill, but anyone that knows Puerto del Carmen will know that most places you stay at have some sort of incline to climb. Taxi to the airport about €16-17, and back from the main strip about €4. We cannot wait to stay here again. And if any staff member reads this, keep up the brilliant work! 10/10
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