New Midtown

Great location, great staff, and a great breakfast. Would be coming back very soon. 0

I stayed here for a week. Pros: Great staff everyone is very nice Great location They have a good laundry service Con: My issue is the roaches. There’s an infestation of roaches. I stayed in two different rooms and they both had issues. The manager asked me to not report this on the booking site, saying he would get fired. But I feel it’s important to be honest.

The hotel is in a great location, especially within walking distance to the Khan el-Khalili Bazaar. If you can’t find an Uber or taxi due to traffic—like in our case—you can easily walk there. I stayed with my spouse, and we were really impressed by the hotel’s historic architecture. The wooden craftsmanship on the room door and the high ceiling as we entered were truly captivating—we love houses with high ceilings. Opening the two large, palace-like wooden doors (about 3 meters high) to step onto the magnificent balcony was a real highlight. It offered the perfect setting to observe and listen to the charming streets of old Cairo. The hotel takes cleanliness seriously. If you’re the kind of person who likes to grab a quick breakfast and head out to explore the city, the breakfast is more than sufficient. The internet worked well. The shower was decent—we had no issues with hot water, though the water pressure was a bit inconsistent.

Absolutely Dreadful Experience - Avoid This Hotel at All Costs! My experience with this establishment was so appalling that I refused to even check in, and I am still fighting to get my money back. From the moment I approached the entrance, it was clear this was not a place anyone should consider staying. Firstly, the location felt incredibly unsafe. The surrounding area was unsettling, and I immediately felt uneasy. This alone was almost enough to deter me, but what followed sealed the deal. Navigating the entrance was a hazard in itself. There were at least 12 uneven steps with no clear markings or handrails, making it a serious tripping hazard, especially with luggage. This lack of accessibility was immediately concerning. Then, I was confronted with the elevator – a relic that looked and felt like it was a hundred years old. The groaning and shuddering noises it made were deeply unsettling, and I genuinely feared for my safety using it. To add insult to injury, there was absolutely no offer of assistance with luggage. After struggling with my bags up the treacherous steps, the thought of hauling them into that ancient elevator was unbearable. The overall ambiance of the entrance was frankly scary. It was dimly lit, poorly maintained, and gave off a strong sense of neglect. At this point, I had seen enough. I felt deeply uncomfortable and unsafe, and I made the decision not to check in. Despite the clearly unacceptable and potentially dangerous conditions, the hotel refused to refund my money. This is utterly outrageous. I did not receive any service, and the state of the property was so poor that it posed a safety risk. I strongly advise anyone considering this hotel to look elsewhere. The unsafe location, hazardous access, ancient and likely unsafe elevator, and complete lack of customer service make this an absolute nightmare. Save yourself the trouble, the potential danger, and the financial loss.