Great place with nice rooms and great location near restaurants. Nice pool with a grill area for entertainment. Very friendly staff. I would definitely stay here again.
Sea Change Beachfront Apartments
Address: 31-35 Vasey EsplanadeAvailability
Description
Facilities
Reviews
Not 5 star accommodation. 3.5 at best and that's only because the beach is 40 metres from the apartments and it has a nice pool area and the offer of a free hire car for duration of stay. Definately not value for money and we wouldn't stay again nor recommend it to others. The apartments are way past time for a renovation, especially the kitchens. We ended up requesting to change apartments because the first one was disgusting. Built-up dirt, grease and grime, stains on curtains (blood) and furniture, quilt covers, cushion. Inside of window runners had dead flies and mounds of dirt (looked like years of buildup). Kitchen cupboards needing repair. Air con not working properly and sounded like a jet engine taking off. Dirty floors/ rugs; shower screens not closing properly and we had thread bare and holey towels. Fluorescent lights flickering and light/fan switch coming off wall. Our second apartment wasn't as bad, but still cleanliness was an issue. Also, having sunken living room/and or bedrooms, as well as shower over bath would make it difficult for people with mobility difficulties. Security is not good. Even though there is an undercover garage the security door is broken and constantly open. There is a pin code on the pedestrian entrance, but the drive way has no gate so people can just come in and wonder around anywhere and access all floors because of the open nature of the building and lift. Even though apartments are privately owned, there should be a standard across all and that's not there. We stayed for one month, which was a considerable amount of money and we certainly didn't get value for that. The staff were apologetic and did try to be helpful, but It really put a dampener on our much anticipated long awaited holiday.
This is our first time to tropical North Queensland, Trinity beach was a great central spot and sea change apartments were just fantastic, large apartments that had wonderful beach views, the local restaurants are some of the best food we have had and we are from Melbourne! 'Shelli' at front reception was extremely helpful and friendly, providing plenty of hints and tips on local eateries and tours. Thank-you, we look forward to seeing you again!
An absolutely brilliant place to stay. Beautiful huge clean apartments right in front of the tranquil Trinity Beach. Customer service was above our expectations. We had booked a 3 bedroom sea view apartment however prior to our arrival the apartment had air conditioning issues so we were allocated a 4 bedroom apartment which was lovely. My wife was a little disappointed that we didn't have a full sea view and the reception staff allocated us a beautiful 2 bedroom seaview apartment for 1 night whilst still being able to utilise the 4 bedroom apartment as well. Due to the inconvenience they also allowed us to receive a late checkout. Sometimes things happen but the customer service we received was above and beyond. Don't look elsewhere, you'll absolutely love The Sea Change Apartments, will definitely be back, thank you for making our family holiday a memorable one🙏
My family and I stayed here for 4 nights, the location was perfect right in front of the beach and the spacious balcony overlooking this was our favourite part. Our main concern was that it’s supposed to be a 5 star hotel… when in fact it’s more like a 3.5. The interior apartments are overdue a revamp. Firstly, the toiletries are minuscule and not practical at all which meant we had to buy soap from elsewhere, likewise for the shampoo and conditioner so it’s advised you bring your own. Each time we showered the glass didn’t keep in the water so the shower room got flooded. I asked a maid for a spare bath mat during day 2 because of this (besides this we weren’t given any fresh towels or toilet paper at all during our stay). The AC didn’t work properly and was locked to a certain temperature, both the bedrooms and living room were locked from changing the settings. The first 24 hours the air conditioning was cool only in the two bedrooms, the rest of the living space was 30 degrees and the four of us struggled to use any of the living space because of this. The day after we raised this with reception, they sent a technician to inspect the air conditioning. He reset the main controller in the living room to cooling mode. Unfortunately, for the next two nights this caused the opposite issue, with the living room cool whilst the bedrooms became uncomfortably hot, which made it difficult for us to sleep. We had two full days out of trips booked one day after the other, so we were unable to speak to reception about the issue as they were shut at our time of leaving in the morning and arriving back at the apartments at night. Despite this, we would consider staying again however it’s worth mentioning so those who book here have realistic expectations- as we were expecting a lot more.
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