Called customer service which is there main number. It was a lady who was very rude and lied to me about long term. And proceeded to tell me it's not her job to answer questions. If you are management please look into this and train them better or don't hire someone with lack ot customer service skills.
City Plaza Apartments
Address: 37-39 Digger StreetAvailability
Description
Facilities
Reviews
Room wasn’t ready on time. Had to wait longer as cleaner was still cleaning at 2.00pm. Management have no people skills. Real rude and arrogant. Writing emails really unprofessional. Seems like your living in big brothers house. Constantly being watched.
Excellent stay, checkin was simple and easy over the phone and our room had recently been renovated by the look of it and was simply amazing. We stayed for 8 days and noticed the more rooms seem to be getting renovated as workers in every day, when i asked they said yes a lot of the rooms are getting renovated. The stay here it was very quiet at night time, but a bit noisy during the day with the renovations taking place but we were out most of the days so did not bother us. Highly recommended motel i would stay here again no questions asked.
Realised at 1130 pm that my bed linen had not been changed since the last occupants! Soiled pillow and blood spots on the sheet. At that time of the night too late to get service. Ugh! Insufficient cutlery, only four coffee and tea sachets for a seven day stay and a note advising further supplies availablefora price, no milk. Short on bathroom linen for 4 persons. Dirty scuff marks on the walls. Not much going for this place.
Bedroom was a bit small, cupboard space limited but there were two bedrooms, second was easily big enough for space needed. Some electrical work needs to be done on power points etc. several broken, and maybe just a general maintenance check. Contact with management/owners by phone. No one on site, but they were prompt and were advised of powerpoint problems. Top marks for the set up of his and hers bathroom sinks, one on each side of the room. A definite bonus. Right next to the pool, another bonus. Gated access good. Open living area was a good size, kitchen also a good size.
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