Apartamentos Turisticos La Plaza

The hotel is modern and very nice, with thoughtful details. We were very comfortable in a well-equipped and very clean apartment. No strange smells. At night there is some noise from the street (it's right in the city center), but it doesn't keep you awake. The bed is very comfortable. If you want to go to Regla beach, you'll have to walk about 600 meters.

We stayed at Apartamentos Turísticos La Plaza during our wedding week in Chipiona, and the experience couldn't have been better. It was a very special time for us, and feeling so well taken care of made everything so much easier. The apartment was perfect: comfortable, well-maintained, and with everything we needed to enjoy our stay in peace. We especially want to thank Sheila and Ainhoa ​​for their hospitality during our stay. They were lovely, attentive, and very friendly at all times, making sure we were comfortable and helping us with every little detail. Without a doubt, a perfect stay and a week we'll never forget. We would gladly return and highly recommend it.

I cannot describe the distress this hotel has inflicted on me. I had meticulously planned every detail of my wedding, carefully handling the dress with white gloves, only for the owner and cleaner to carelessly move the dress and store it in the garage, as well as failing to tell me. It was dirtied and damaged the day before the wedding, despite just being professionally cleaned at Tintoreria Lavanderia El Sur in Sanlucar de Barrameda the day before . The wife of the owner was upset and briefly asked to help, only for her husband to deny anything ever happened and the two continue to deny the incident Despite evidence no compassion, care or accountability was expressed for what they did, only hurting the situation further. I will forever remember and never forgive the hotel owners for what they did, the dishonesty they expressed and the false narrative they stand by.

The hotel owner carelessly damaged and stained an important, expensive wedding dress literally the day before the event and later dishonestly denied it all. We were very accommodating and only asked for the cost of the dress to be cleaned/repaired, ignoring the fact they tore the veil which consequently couldn’t be worn. The owner was unapologetic, callous and expressed no empathy towards the situation. He made no effort to make things right, refusing responsibility for what happened. The room itself was fine, although was noisy at night, early morning when receptionists arrive and has a lot of light bleeding into the room. Internet isn’t great for video calls and would frequently disconnect. UPDATED 27th Sept - The reply from the hotel is entirely inaccurate. No offer was made to resolve the situation, the dress was new and expertly cleaned locally before the hotel saw/touched it. We were also never informed when the dress was moved, which is exactly why this issue occurred. The veil was torn when it was placed on the hanger in the ‘garage’, not ‘ironing room’ (see new photos). Why would we bring a damaged item to our own wedding? Again, no genuine resolution was provided, which is why I’m having to write this.