Golf Hotel Colvert

I wish I didn't have to mark this hotel down a star as the staff are so nice and friendly, the room is big & clean, the bed very comfortable and the breakfast by an open fire was very lovely on a snowy winter's morning. Also the huge bread & croissant basket, scrambled eggs, ham, cheese and coffee were delicious 😋 The lost star was for our very cold room which took hours to heat up and no plug in the bath so it had to be a temperamental shower (hot, cold, hot, cold ...). We were lucky with the parking and got one of the hotel's six 'free of charge' spaces otherwise it would have been 18euros on the bill (the first such charge I've seen in an out of town hotel in France). It doesn't feel like a four star hotel but it's a nice building in a beautiful setting and again the staff are so professional and friendly. Tip: the hotel doesn't have a restaurant but reserve a table at the neighbouring 'Bistro du Bord de l'eau' you can walk there from the hotel, it's stunning.

AVOID, AVOID, AVOID I don't even know were to start here. Both the hotel and attitude of the manager are absolutely dire. The hotel is not worthy of 1 star let alone 4. We were given a room with dirty towels left hanging in the bathroom, no clean towels, no toilet paper and the floor was filthy. The state of the room was just not acceptable in any way and certainly not what what we paid for. When I complained to reception we were offered another room. The door to this alternative room had been left open, there were bags of rubbish in the floor and the TV was on, we declined. We asked for a discount refunded on the room rate as it was completely unacceptable. This is the reply we received... "We are sorry to hear that your stay turned out to be a total disaster, that the room was disastrous, that you could not breathe in the room, that there were odours in the room and the terrace, as well as the sheets, the toilets, the bathroom, that the floors were dirty, the exasperating noise of the orchestras, the noise and the howling of the guests. With regard to your stay, which went very badly, we are offering you a 10% discount on the room you would book on your next stay, and this only applies if you book directly with the hotel, and not on platforms such as Booking.com, hotel.com etc. Otherwise it will not be taken into account. Ahmet Golf Hotel Colvert's manager"

The living environment is acceptable, but since we were part of a tour group, the breakfast service differed from the individual service. I didn’t get croissants even I ask them during breakfast but individual customers have high quality service and enough bread. I strongly condemn.

Very cosy and small-sized hotel, in the proximity of Beaune. Located in a very quiet and scenic neighborhood, surrounded by golf courses. Very good breakfast and equipment, swimming pool included. Employees were very professional and always helpful. We will return.