Grand Brizo Buenos Aires

⭐⭐⭐⭐⭐ Wonderful Stay at Grand Brizo Buenos Aires We had a wonderful stay at the Grand Brizo Buenos Aires. The hotel is very clean, comfortable, and well maintained. The breakfast was excellent, with a great variety of fresh and delicious options every morning. What made our stay truly special was the outstanding staff. A special thank you to Ezequiel, Fabian, Ailton, and Sofia for their kindness, professionalism, and willingness to help at all times. We would also like to recognize the room cleaning staff, who kept our room spotless throughout our stay. The location is excellent, within walking distance of many downtown attractions, beautiful historical sites, shopping areas, and several wonderful restaurants. It was very convenient for exploring Buenos Aires with our family. Thank you to the entire Grand Brizo team for making our visit so enjoyable. We highly recommend this hotel to anyone visiting Buenos Aires and would be happy to stay here again on a future trip. Many thanks from our family! 🇦🇷😊

Fabulous location. Only problem was with paying for coffee pods. Received 1 free for our 3 night stay. Never struck that before. Antonio in the breakfast area is a super star.

Excellent stay at Grand Brizo Hotel. Great central location, close to many attractions and very convenient for getting around Buenos Aires. The rooms are spacious, comfortable, and very well maintained, with impeccable cleanliness. Breakfast offers a good variety and quality, and the staff were always polite, attentive, and helpful. Modern, elegant, and welcoming atmosphere. Definitely a great choice for anyone looking for comfort and convenience. I would gladly stay again.

Grand Barizo Buenos Aires has one of the worst customer service staff members!! I would NOT recommend this hotel to anyone. Natalie the front desk receptionist and Martin the manager are very unprofessional when it came to dealing with inconveniences that forced us to move rooms 3 times(flooding and cigarette smoke smell)!! The hotel may look somewhat nice, but has old and rundown rooms. Several other guests were also complaining about the horrible smell in the rooms. Unfortunately, we had a terrible experience at Grand Brizo in Buenos Aires. We had a 5 night stay from 3/14-3/18/26. Our first room flooded from a leak in the bathroom above, second room smelled so bad we couldn’t stay in it and the third room we were down graded to a much smaller room than we booked. Natalie the receptionist that was helping us never once apologized for the inconvenience and seemed annoyed that she had to deal with the hotel’s situation. We had to move all of our luggage ourselves. Not one staff member helped us, they just came to each new room with new keys. I asked to speak with Martin the manager. After two days of leaving messages to please have the manager contact us, I had to tell the front desk we were with an airline flight crew and we have a contract with this hotel. Once they heard about our airline contract, Martin the manager called within 5 minutes and came to our room for a meeting regarding all the issues and poor customer service. Martin apologized for Natalie’s behavior and he told us she was a new employee and only on the job for 20 days. Not one staff member offered any type of compensation for the inconvenience or at least a refund for the downgraded room we were forced to take! We didn’t expect anything for free, but we did expect to be treated with respect and not be overcharged for a room we paid for and didn’t accommodate. There are so many wonderful hotels in Buenos Aires…Don’t stay at the Grand Barizo!! Nothing Grand about this hotel!!