Alvear

Well it’s the most expensive hotel in South America for a reason. Exceptional staff and room quality. There were so many options in the breakfast buffet that I had a hard time choosing. Rooms were luxurious and great. Only down side was the view from the room but we just kept the blinds shut anyway It was quite close to a street market which we took advantage of to get some quality artisan leather. I hope to revisit this hotel again in the future, hopefully with more money. 🫰

Extremely disappointing experience at Alvear Palace Hotel Buenos Aires, especially considering the premium pricing and reputation of the property. My wife and I arrived after a 14-hour international flight completely exhausted. Instead of being welcomed warmly, we were indirectly pressured into paying an additional USD 150 for an upgrade in order to receive our room immediately. When we declined, we were told to wait until the standard check-in time at 3 PM. After spending the day outside and returning extremely tired, we finally went to sleep — only to receive a call from reception at 2:44 AM saying someone was waiting for us downstairs. This unnecessary disturbance in the middle of the night was unacceptable and extremely unprofessional. The following morning, I requested an explanation from reception, but no one could provide one. I also asked to speak with a senior manager or higher authority, which the hotel staff refused. Things became worse before our departure. Since we had an early morning flight, we requested a takeaway breakfast. At no point did the reception team inform us that certain items would be chargeable. Later, we received a message saying the hotel was “doing us a favour” by providing basic items like sandwiches and yogurt. When my wife called reception for clarification, the staff member spoke extremely rudely and used unacceptable language, saying: “If you don’t want the favour, pay for it or leave it.” For a hotel that markets itself as luxury hospitality, the attitude, arrogance, and lack of warmth from the staff were shocking. The property may look beautiful, but service is what defines a luxury hotel — and unfortunately this hotel failed badly in that department. There are far better luxury hotels in Buenos Aires where guests are treated with professionalism and respect. I would strongly advise travellers to think twice before spending a large amount of money here.

Hotel is still nice and well maintained. Service levels are not the same as in the past with the exception of the Concierge Desk which is still very professional and helpful. Food quality has gone down. Address is among the best

An absolutely exceptional stay at the Alvear Palace Hotel. Our suite was stunning — elegant, spacious, and beautifully appointed with classic European charm. Every detail felt refined and luxurious, yet incredibly comfortable. The service was flawless from start to finish. The staff was gracious, attentive, and genuinely warm, making us feel truly welcomed throughout our stay. Breakfast each morning was a highlight — beautifully presented with a wide selection and impeccable service. The location in Recoleta is perfect — sophisticated, walkable, and surrounded by beautiful architecture, parks, and cafés. A timeless, world-class experience. Five stars without question.