The transport was perfect. The driver communicated well with us and picked us up within 5 mins of getting our luggage. He pointed out several sites along the way to our hotel. The car was very clean and roomy. Good experience!!
Excellent experience. Driver contacted day before on WhatsApp so great communication. TripAdvisor continues to deliver vetted, entrepreneurial, professional folks. Traveled the world and continue to rely on their contacts (:
Excellent communication via text the day before we arrived with information on where to go. Really nice car and smooth journey. Highly recommend
Communication with the driver began a couple of days before the transfer. He clearly gave us instructions on where to meet him. The drive itself to our hotel was very enjoyable as he pointed out buildings and landmarks. Excellent experience
On time and very friendly, good communication in advance and on the day, hassle free and took us straight to the door
We had to be transported to the Budapest airport at 3:30 am for a 6:00 am flight. Our driver notified me the night before via WhatsApp and let me know his name, the kind of car he will be driving, his license plate number, and also sent a photo of what he looked like. He was waiting on us when we came out of the hotel, and he was very friendly, helpful, and courteous! It was such a relief to know that even in the middle of the night, we knew we could count on this Viator service! Thank you so much for the perfection you provide!!!
Our driver, Kalman, kept in contact with me via the What’s app from the day before we left home until we landed. I let him know when we were at the pickup location and he arrived to pick us up in less than 5 minutes. He was very friendly and professional. We arrived safely at our hotel.
Very good experience! The driver was very nice and helpful. I highly recommend this company to others in need of a ride to and from the airport
They were on time and even early.very knowledgeable about our needs and met them. Kind and considerate.
Prompt friendly and very communicative driver! She told us all about various landmarks as we passed them.
Driver was on time and very friendly. He told us about things we were passing on our way to the airport.
Our driver contacted me when I was in baggage claim and picked us up 5 minutes later at the pickup point. Friendly and on time!
Our flight departed at 6:00 am so I was nervous about getting an early ride to the airport. Our driver picked us up promptly at 3:00 am. His van was very clean and he was friendly and courteous. He confirmed our pick up time the day before which was reassuring. I would definitely recommend this service.
Great experience. Communication was easy and updates were provided. We were picked up from our Airbnb and delivered to our terminal.
It was difficult to locate our driver once we arrived in Budapest. We are accustomed to someone greeting us in the arrivals area, holding a sign with our name after retrieving our luggage. As it turns out, some drivers are not allowed to park in the airport arrivals controlled areas, and thus, cannot greet us. We had to call our driver once we got our luggage, who then requested us to go upstairs to departures and wait for him. Then, the driver was not allowed to drive us to the hotel frontage, as only taxi companies are allowed by the city. This resulted in us having to roll our heavy 3-week amount of luggage uphill on cobblestone pavements to reach our hotel. These were major inconveniences, especially after a long overnight trip from the USA. The driver was friendly enough, although he spoke limited English, but the overall service was not acceptable.
Driver was very friendly. He waited while we went through customs. Car was comfortable. Would do it again.
Viator was reliable. Came on time and were quick to respond to all of our communications. I definitely recommend them.
Our flight was delayed arriving into Budapest, and we waited for hours at passport control. Our driver, Niklos, was kind and patient, and he was in contact with us the entire time. He was enthusiastic about sharing his city and his culture with us, and we arrived at our destination in no time. Thank you, Niklos!
Easy to use, keeps you in touch with your driver even though there were delays Driver kept up a texting conversation and was waiting outside the second we arrived. No worries or guess work involved quick efficient ride. Took initiative to call cruise line and take us right to the dock!
Had a last minute request for an earlier pick up time which was promptly arranged. Driver was on time, very friendly, and gave us a "mini" tour on the way to the airport.
Tough weekend with the Champion’s League soccer championship and the airport and city overrun with fans. Pickup was a little hectic but it all worked out. We waited at taxi departure area and soon found our driver. Many others had their driver waiting inside, probably at greater cost!
On time and very good service. For first time travelling to this country, would recommend traveller to book this service.
Great ride! On time, knowable, comfortable. Was a great solution for our arrival to Budapest after a long flight.
On time, friendly and helpful. Great instructions on where to meet the driver and car. Highly recommended.
They were very accommodating with our pickup arrangements and even picked us up directly from our B&B. The driver arrived promptly at 3 a.m. and assisted with loading our luggage. Overall, I would definitely recommend this service.
Miklo’s was great, on time, professional and informative on the drive from the airport. Communication started while we were still in London and left no question as to what we needed to upon arriving in Budapest. Highly recommend these folks.
The pickup was on time and very easy to manage. Atilla was wonderful, a good driver and informative about the area.
Nicolas waited for us because our plane was late. And then he was very knowledgeable about the history as he drove us to our hotel. We highly recommend Budapest airport transfer. Reasonable price, excellent driver.
Great communication leading up to our booked transfer; Miklos let us know exactly where to be, and getting in touch was super easy! Our flight was a little late, and knowing he’d be there when we landed was so lovely (at midnight, no less). Thank you!!
Driver reached out via what’s app the night before (my communication preference) to let us know how to coordinate with him after our flight landed. He was waiting & took about 5 min to get to baggage claim once we notified him we were ready. He was friendly & knowledgeable, and shared points of interest on the drive to our hotel. His English was not perfect but he was able to communicate easily. We would definitely use this service again.
The lady who pick us up in Budapest was great as our flight plans changed all getting ng there. Your person who was supposed to pick us up in Munich was horrible. We had extra time as we were flying out the next day and had arranged for a stay at the Hilton at the airport. He decided it was too long a drive. We were told to take the train to Munich. The train was under repair we tried the bus but couldn’t navigate it. This was all done in the last minute and we were in contact with your person. When he heard we couldn’t make it . He then offered to come and pick us up at the airport and go on another tour. We said no. The tour for $75 per person shows up as $360. On our cc statement. We are then are told we didn’t meet the 24 hour notification to get a full refund. All this was done in the same day. We have had great experiences with your company in the past. This has been horrible. We now need to fight you for the $360 a last minute tour. My wife made the arrangements. Her name is Stefanie Sedillo if you care to look it up. This is a bad story considering we recommend to all our friends and your company took advantage of us.
Miklos was excellent, friendly and efficient. Our flight was delayed, he was constantly in communication with us and was there when we walked outside the airport. Which was 1 1/2 to .2 hours after our original arrival time. We highly recommend this Viator Service!!!
Our driver communicated with me in advance of our arrival to let me know he’s be waiting five minutes away and to text/call once we had our luggage. The pickup was quick and the van was perfect for our group of five plus luggage. The driver was friendly and pointed out some sights along the way. Highly recommend!
Very well organised. Met within ten minutes. Very friendly driver. Very informative showed us the sights on the way. Brilliant
Confusing, contradictory responses. Picked us up at a hotel instead of where we were staying. Had to repeatedly ask them for clarification.
Excellent. On time, nuce comfortable car, kind and smiley driver. Thank you for a nice closing of out trip
Driver contacted us before we arrived to give the information needed for a seamless pick up at the Budapest Airport.
I’ve read mixed reviews about Viator - but I’ve always had great experiences every time I’ve hired a transfer. Always on time, pleasant, helpful. This last trip, our flight was cancelled and Viator had no problem with my last minute change to another day. Plus, while I sometimes think I’m paying more than a regular driver, this last trip was a transfer on the outskirts of the city and the traffic was terrible - and I think the price was actually better than what I would have paid for a cab. And the driver was great, giving us brief histories and pointing out landmarks. All-in-all, if I’m in an unfamiliar place, I usually go to Viator because I know it’ll be comfortable and reliable.
Eduard was an excellent driver. He communicated with us very well prior to the trip and offered to arrive early, which we really appreciated since we had heard that the airport was very busy with Christmas travelers. His vehicle was well taken care of and we enjoyed our conversation with him on the way to the airport.
Transfer from airport to hotel Budapest with 3 people, six suitcases and three backpacks in large van
Drive was in constant communication, providing instructions for our pick up. Driver had the right vehicle for our baggage. Driver drove carefully in rush hour traffic, getting us to our hotel safe and sound.
Andrea did a fantastic job of communicating prior to our arrival to ensure she would be ready for our arrival and where to meet her. She was on time and did a great job of getting us to our destination while navigating heavy traffic.
Miklos was fantastic and went above and beyond. We got stuck in immigration for 3 hours after arrival due to the passport machines going down. Miklos waited for us and communicated the entire time despite hearing other people have drivers cancel. Highly recommend!
Easy-to-use, we found our pickup spot directly in front of us when we exited customs. Driver was very nice and professional. Straight to the hotel and after a long trip to arrive in Budapest we were able to check in and relax. Perfect!
Our driver (Atilla) reached out before we left the US, which was reassuring, and told us exactly where he would meet us—he was very prompt, professional, friendly, and gave us some great ideas about things to do in Budapest—we had a very positive experience.
Prompt and friendly. Communicated promptly to confirm pick up time two days before pick up. Would recommend to friends.
The driver messaged us in advance so we would know where to meet him. The driver was on time and got us to the hotel with no issues. Would recommend as this was definitely a no hassle transfer.
Great experience…prompt and very fair price! We enjoyed our guide Mikolas even though he couldn’t translate English 100% he was very friendly
Nice guy arrived on time smooth ride to hotel. Very sweet man tried his best to communicate in English which was more than we could speak Hungarian
Pickup was easy and our driver was very nice. Can’t think of much more to write. If you Need an airport pickup to your hotel, I’d recommend.
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