The apartment itself is good, clean, and comfortable, but the management and service are highly disappointing. We booked this place specifically because it listed parking as available, only to be charged an extra €50 (€25 per night) upon arrival, which felt like a hidden fee. To make matters worse, the service for a family of four was unacceptable. We were given only 4 large towels for a 2-night stay (no hand or face towels at all), and they were not replaced for the second day. When we asked the reception for just two more towels, they simply told us they couldn't help. A nice room cannot compensate for poor hospitality and unexpected costs. I would not recommend this place for families who expect basic customer service.
Trendy Deluxe Apartments
Address: Kiraly Utca 8-10Availability
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Facilities
Reviews
I reserved apartment by email of my friend, so I can't write review on booking. It is located in good location, it's a big 7th floor building and old building. It's big and quiet but unfortunately it's not like its pictures. The pictures like sofa and... after reservation was completely different from our room and its good for a EU country. It's old, it should be more clean. The programm of cleaning hasn't done completely, they didn't put shampoo they didn't clean floor just tide or change some towels and empty recycle bin. Unfortunately they didn't check the apartment before arriving guests. Cooking pan was without lid, the washing machine broken down. And after informing by us they did something. They don't want to help for an easy problem. For example we lost parking card and they said we can't help you to getting another one. We just ask the person at parking gate and it was an easy 3 mins to get another card. They left one bed in the living room and it wasn't based on our booking reservation. We were 5 persons but only one sofa for 3 persons!!! I should say location is very good but not other things
We stayed here as a family of 4 for 3 nights over the Easter weekend. Luckily we were sent really good directions from reception on how to find the apartments as the first time it's a little tricky but they are so well located literally 5 mins walk from fashion street, really close to loads of attractions, you could see st Stephen basilica from our balcony. We stayed in the 3 bedroomed penthouse and there was so much space and a massive outdoor balcony, the beds were really comfy and the kitchen was well equipped and there was lots of storage space. And I have to say the service was spot on, when we left my daughter realised that she had left one of her airpods I the bed. I emailed them and they found it and posted it back to us in the uk. Absolutely great 😀. If we return to budapest we would definitely stay here again.
We stayed in a 2 bedroom and living room apartment. Spacious and clean apartment in an excellent location. Despite being close to the main street, the apartment is very quiet. The entrance is well secured, the check-in process was short and efficient.
I stayed here for 3 nights and had a comfortable stay with my family. Location of the apartment is very nice. Plenty of market, supermarket, eating joints, brewery are just 1 minute walk from the apartment. Nearest metro station is just 300 - 400 metres. Rooms are spacious and feels like home.
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