We booked a room through their day-use rental program from 9:00 to 14:00, and everything was confirmed by email. We travelled a long way to get to the hotel, only to be told upon arrival that, apparently, they had no rooms available. There were absolutely no apologies or alternative solutions offered. “Great service,” to say the least. Be careful with your bookings. We strongly recommend choosing a hotel with more attentive and reliable staff.
Gold Hotel Budapest
Address: Hegyalja Ut 14Availability
Description
Facilities
Reviews
Went there with my girlfriend for New Year's Eve. Great hosts and people in general. Hotel has a nice Hungarian ambience and is perfectly matched with proximity of historical landmarks. Rooms were nice and clean, breakfast was good and plentiful, parking lot was there and I had no problems at all with nothing.
I want to share my feedback about recent experience with this place. It was so AMAZING to find a hotel which can guest during the day for 4 hours! I want to express my personal 'THANK YOU' to Nandor who was extremely nice sweet and kind for me and my little daughter. The place is very clean and nice to stay! If you need a place where people are open to help you this is it!
Lovely man at the reception,very welcoming. Nice,clean and big room. Adequate breakfast. This is a charming hotel. I had a good sleep. Was comfortable and quiet. Easy acces by bus. On the day of check out the ladies at the reception was warm. I recommend this hotel and will surely come back.
This is definitely not a four star hotel. The only thing I can say something good about are the beds and pillows. In the bathroom you just get one towel per person, the breakfast has options, but a lot of them are not good. The thing that disappointed me the most are the people who work there. When I arrived I parked on the street and asked if they can help me with explaining how it works, they said they don’t know and that there is a parking machine on the street for hungarian coins which was obviously an atempt to make guests pay extra for their parking. In a couple of minutes chatgtp explaind which app to download and how it works. Another thing was that I left my charger in the room so I emailed the hotel after I came home and asked if they could send it back to me to Croatia. Their answear was that they can’t do that and that the only possibility is if I arrange the pick up from a delivery service. There wouldn’t be a problem to pay for the service, but for them to basically tell me to figure it out on my own. This kind of behaviour is something that a good hotel shouldn’t do. We were there on bussines and had 5 rooms for 5/6 nights and this is their treatment.
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