Burglars came into the room and stole our stuff. Door was locked and we were away for just 30-45 minutes. The host was unhelpful, acting nonchalant and almost a bit suspicious. We locked the door, but someone came in without breaking anything. First the host tells us we must have not locked the door, then he offers to change the lock? He changes his story and has a lot of excuses. The police told us most likely the burglars had a key. We just wanted to end our stay and find another place to stay, because of course it did not feel safe to sleep there. But the host did not accept our cancelation and did not want to refund anything. Not even a small part. I still have so many questions, how did someone know we were gone for just 30-45 minutes. Feels like we have been watched and the host knows more than he says. He acts like this is very normal. Find another stay if you do not want to lose your luggage and money.
Diamond Astoria 4, Quiet Apartment
Address: Karoly Korut 3/a, 5th Floor, Door 13, Budapest, 1075, HungaryHelp
Monday through Friday 9 am to 7 pm EST
Reach us by phone
1 (404) 457-8032
Reach us by email
info@amazejourney.com
