Availability
Description
This 16th-century former convent offers 4-star facilities and an attractive interior only 919 feet from the Oude Markt in the historic center of Leuven. Martin’s includes a winter garden and a bar with a fireplace. Free WiFi is available throughout the hotel as well as bike rental and an on-site underground paid parking. All of the rooms at Martin's Klooster are decorated with rich fabrics and warm colors. They come equipped with flat-screen cable TV, a mini-fridge and a modern bathroom. Most have a walk-in shower. Some of the rooms feature wooden beams and latticed windows. A continental and American buffet breakfast is served each day in the winter garden. Vegetarian options and local ingredients are offered and gluten-free options are available upon request. M - Museum Leuven is 2297 feet from the hotel. The UNESCO World Heritage-listed Beguinage is a 15-minute walk from Martin’s. Brussels is 17 mi away and features sights including the Magritte Museum. The nearest airport is Brussels Airport, 12 mi from the accommodations.
Facilities
Restaurant
Business installations
Children amenities
Bar
Reviews
TERRIBLE EXPERIENCE! I would not recommend staying here during the heat of the summer. Many rooms without air conditioning or windows that open and it is very, very hot. They told us the hotel was sold out and we couldn’t switch rooms. Since we arrived at 10:30pm after a 18 hour travel day, we were too exhausted to look for a different hotel to stay at. At 7am we went downstairs to see if we could change rooms and they said yes actually they had a no show and could put us in a different room. Why didn’t they just put us in that room the night before when we complained? It is because they lied to us. I’m so over this hotel.
Beautiful rooms and well set out conference facilities. Food for vegetarians is awful. Staying for a 2 day workshop and the only main course option is vegetable risotto for lunch and dinner. Some of the rooms have only a bath and no shower.
Martin’s Klooster is a nice hotel. There is an older and newer part of the hotel. The older of course has seen some traffic, but still not bad. The newer section of the hotel is great all new and sizable rooms with all brand new facilities and amenities. The restaurant in the newer section is great too. Can really recommend this place. Downtown Leuven is on a walkable distance to many other great restaurants and stores.
The parking is not accessible due to road work. I called the reception and the guy gave me a parking where is allowed to park until 6pm, but I book this hotel to stay overnight!
Then I arrived in the hotel and the guy gave me a map to the hotel parking and said there is direction on every corner. Some of the corners have a entrance forbidden sign but I saw the direction mark so I entered anyway. After that, I got two fines of 100 euros because I enter a street which I shouldn’t enter.
I wasted some many hours and got fine because of the poor direction.
Disgusting arrogance from these dishonest people! Folks, beware and stay far away from this dump! It feels like they just take your money! Never mind that the hotel is a poor condition and freezing cold. Never mind that when we arrived, they told us that the room we had booked was not available because of heating problems and that we had paid for chocolates which we never received because they had “run out”. We also felt completely ripped off.
After leaving this place, we discovered that our deposit had not been returned. We contacted the hotel and politely asked what was going on. We had already paid for breakfast when we booked the rooms. They admitted that they had made a mistake and had charged us twice for breakfast by accident and said they would refund the money. Yeah, right! A little later we received a message that they had taken another 100 euros from the card. Just like that! Unbelievable rudeness and incompetence!?!
We contacted them again. Politely again. After a long wait on the phone, they informed us that once again they had made a mistake and that they would refund all the money. Yeah, right! A few hours later, the 100 euros that they had taken just like that out of sheer cheek were refunded, but the other money for the breakfasts – which we had already paid for and were then charged for again – was never returned.
Three days of polite calls, every single day and these people just pretended to be pleasantly absent-minded. Hahaha. Disgusting behaviour from people with absolutely no integrity! And it’s not about the money– it’s about the principle! People, stay far away from this awful place!
