Thalasso Concarneau Spa Marin Resort

Disappointing stay for a "four-star" resort We rented an apartment at Resort Thalasso Concarneau, advertised as a four-star hotel. The location is genuinely excellent and the pool is great — but the apartment itself was a real letdown. To start, the room we'd booked months in advance was suddenly unavailable on arrival. Not a great first impression. The staff were friendly and did offer us a free breakfast, which was a nice gesture. Once in the (replacement) apartment, the issues piled up: Toilet doesn't flush properly Shower hose too short Room key cards kept stopping working, requiring repeated trips back to the front desk Moldy sink drain in the kitchen No lids on any of the pots, and one pot was fully scratched and worn out Fridge bottle shelf hanging half loose, as was the fridge door itself Wallpaper peeling in the room Bedroom door sticks Hallway carpet covered in stains No air conditioning On top of that, the laundry machine instructions were unclear, and both I and another guest trying to do laundry lost money on a wasted cycle because of it. Reception said they're not liable since the machines are run by an external company, but no phone number is provided for that company either, only email. For a hotel marketing itself as four-star, this is a lot of maintenance and cleanliness issues piling up. Great location, friendly staff, nice pool — but the apartment itself felt shabby and poorly maintained. Can't really call this a four-star experience.

The room was nice and the reception staff were nice. Didn’t really care for the restaurant or the way we were treated as non-French speakers. The spa was just ok. I thought the water was too chilly, no options for warmer, no Sauna and just not relaxing.

Resort states 4*. Closer to 3* in the apartment buildings we'd booked. Entrance door broken and permanently open , carpets worn and bleach stained, room door didn't close fully without force. Apartment was basic, clean and functional. Noise transmits through rooms on all sides though, so not quiet. Outside pool was heated and used by some residents. Main hotel has a spa and restaurant with bar but only really serves hotel guests.

We stayed 4 summers in a row because we like the location and restaurant service (including food). The hotel is 4 stars but the residence (annex to the hotel) not more than 3 stars. The place is clean, albeit the in the annex the room service is appalling. Opening hours of the SPA have improved but are still erratic. Strange male swimming suits rules (essentially you have to wear a plastic underwear very tight to your body and as a result feel like a geek) and no deckchairs at the outside pool, which reduces the score quite heavily.