We spent three nights at Hôtel & Spa GINKGO and had a wonderful experience. We would absolutely recommend it to anyone visiting Quimper. The exceptional service started well before we arrived. The staff was extremely helpful with logistics and with identifying and reserving some of the best restaurants within walking distance. A special shout-out to Rozenn, who provided us with terrific planning help before our visit. Her recommendations and assistance really helped make our time in Quimper special. A big thank-you as well to Karin, the owner, who is very hands-on, warm and welcoming. She was always smiling and asking what she could do to make our stay even more pleasant. That personal attention says a lot about the hotel and is reflected throughout the entire staff. Our suite was spacious, with beautiful windows, attractive newer furniture and a wonderful view overlooking the garden and river. We also had a walk-out deck, which was a great place to enjoy the setting. The bathroom was huge, and the rainfall shower had excellent water pressure. Parking is included and extremely easy, which was a big plus for us since we were touring Brittany by car. Breakfast was also included and very good. Most importantly, a shout-out to the entire staff. Everyone we encountered during our three-night stay was friendly, helpful and genuinely interested in making our visit enjoyable. An easy five stars. We would happily stay here again the next time we are in Quimper.
Ginkgo Hotel And Spa
Address: 1 Rue Du Chanoine MoreauAvailability
Facilities
Reviews
Lovely family run hotel who the staff are so lovely and helpful. We didn’t go for the breakfast as it was basic and microwaved but just book the room and you will have a great experience in a part of the city that is very beautiful and a 10 minute walk into the city centre. Would stay again and loved
This is a very clean, newish hotel, with very friendly staff. We had no issues with our stay. Our suite was huge with a large dining table, living area, big bedroom and bathroom. Continental breakfast is available. I would describe the decor as a little on the cold side. I think this would be the perfect hotel for a business traveler. Maybe not a cozy place for a romantic getaway. Gardens nearby are beautiful and restaurant next door was excellent.
This hotel in an historical spot is quiet, has excellent staff and a super breakfast. Our standard room on two floors was extremely comfortable. The lady who welcomed us was so helpful and friendly. Hotel is a 10 minute walk into the centre along the river. Very pleasant our stay.
Paid for a suite, but given the cost of the room @ €250 a night, apart from the modern furniture, it lacked basic facilities like a fridge or even milk for the tea or coffee. The shower gel in the bathroom was empty, the shower itself had no splash protection so when showering the water just goes everywhere making the floor slippery and wet. As for the cleanliness, there was a dead fly on the cord of the ceiling light. A live fly buzzing around in the suite all night. There was also a huge spider crawling around in the lounge area too. (we have pictures) For a 4* hotel, this was very disappointing. The standard and cleanliness does not reflect the price charged for the room. We made a complaint about this at reception and the excuse he gave us was that because it is summer, that's the reason we have these insects in the room! Not really a valid excuse, house keeping should take care of these things. We asked to speak to the management. However, we were told that they were on holiday and would not be back for 2 weeks. But then, surely, someone else would be left in charge? Anyway, we were not happy so was told by receptionist that he would speak to management and get back to us in a few days. After hearing nothing after a week, we sent an email to chase. They responded and asked for our pictures. We sent them over as requested. Then total silence. We sent a follow up email too. That was over 3 weeks ago now! Still no response. Quite frankly, this is a perfect display of poor customer service! Obviously there is a lack of concern with addressing complaints from hotel guests. The hotel has been given the opportunity and they also had plenty of time to do it.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email