Wine Tour Experience In Lake Country 5 Wineries

The tour operator was such a welcome addition to our first visit to Kelowna, B.C. The tour can be arranged through the Marriott Grand Delta hotel lobby. We were fortunate to have Steve provide a most delightful tour of the four wineries. Steve is completely knowledgeable, professional and congenial. He made our experience completely memorable through his thoughtfulness and ability to be inclusive to each and every person in our party. He was able to explain the history of each winery, and provided helpful suggestions i.e., stay hydrated (bottled water was included), not to feel pressure to make purchases at each winery, and offered fun facts about the area which were very educational. There is a lot of standing at many of these tastings and with very hot weather, my knees were very achy. Steve was aware and very accommodating and went out of his way to find a chair for me when available. This experience was a highlight, and Steve made our first time in Kelowna even more memorable.

Just a great full day wine tour and a supberb tour guide/driver with Sach at the wwheel.This was a very easy day. Pickup at our park was easy and Sach was helpful and informative as to what we should expect and how the day would go. He worked hard to ensure that we got the most out of the tour and even stopped by a vegetable stand for some shopping prior to returning us to the park. He also took the time to capture moments with the group and shared these pictures with our tour group before the end of the day. Very worthwhile tour and a fantastic guide with Sach.

Amazing day!!! Amazing guide!! Amazing tour!! We were picked up and dropped off at our accommodations to make for a worry free day. Steven, our guide, provided humour, music, a helping hand for getting into the van, and knowledgeable tidbits along the way. At each winery, he took care of the purchases and moved them into the van for transport home. The tour included a wide variety of wineries for us to visit!

Alex was awesome! Met some amazing people and came home with a full box of wine! Thanks for the great day!

We had relatives visiting from Germany and decided to take them on a wine tour as an activity and as a way for them to see a part of the Okanagan Valley. After a lot of research, we chose to go with VIVID and did the "Sip and Scenic" wine tour in Lake Country. It was so amazing: everything was just perfect and it was great being picked up/dropped off at our residence (worry free!). The VIVID vehicle was extremely comfortable, the five wineries we went to were excellent and were in locations that had absolutely spectacular views. Bottled water was provided and the Vivid rep also took care of any bottles of wine that we bought (taking them from the winery, storing them in the vehicle and returning them upon drop off). We all had a fabulous time and thoroughly enjoyed ourselves; our German relatives were quite impressed. BEST OF ALL was our Vivid rep, NATE!!!! He was extremely knowledgeable on a variety of topics (wine, OK Valley etc), he had great interpersonal skills and he was polite, kind, helpful and very engaging and funny. On top of that, Nate took excellent photos of everyone throughout the day and provided us a link so that we could download them; makes for great memories of a wonderful time. Nate genuinely seemed to enjoy his job and interacted with all of us on a very down to earth level. Thank you VIVID and, especially, THANK YOU NATE!!! We highly recommend Vivid.

This was one of best organized tours I've been on in B.C. I contacted Vivid about joining this tour as a solo traveler and they were so accommodating. The tour itself was great and my driver Steven was full of jokes and knowledge of the Okanagan Valley and the wineries we visited. I enjoyed the company of others on the tour as well. Overall it was well organized, I loved the wineries and it made for a good day in Kelowna. I would recommend this company to my friends and I'll reserve with them again if I'm back in the future.

When I was choosing our wine tour for the Kelowna area, I specifically booked one that advertised wineries a further distance from where we were staying. Our accommodations were within walking distance of many wineries so we planned accordingly and visited a few wineries around the area before going on our wine tour. When we were picked up for our wine tour the next day, we were disappointed to find out that the itinerary was completely changed and included 2 wineries that we had already visited. In fact all the wineries were within the area we were staying which was not as advertised. We understand itineraries change but Vivid advertised 5 specific wineries that we were to visit in our tour. If you are not able to visit the wineries advertised, please say so in your advertisement so customers can be prepared for potential changes. After the first winery stop, we did reach out to the tour manager, who did change the itinerary for our group which was greatly appreciated. We have nothing but great things to say about our tour guide, Vicki. She was fantastic, knowledgeable, fun, friendly and super approachable. When we returned to our accommodation after the tour, we found out, through our hosts, that this was not the first time vivid tours had changed up the itinerary on customers. Many of their guests have used Vivid tours in the past and were promised a certain itinerary, only to have it changed last minute. Further more, vivid tours contacted me again after our tour. At that point we had moved on, but they ended up calling and harassing us, giving us excuses instead of a resolution. My recommendation? Do not book with Vivid tours and look for other reputable wine touring companies in the area. We also learned not to book through trip advisor, as it is more expensive than booking directly through the tour company website.

I’m not able to comment on the wine tour itself but I can comment on the terrible customer service we received from Shanti after booking one. The customer service was truly terrible and up there with the worst we have ever experienced. After booking a Lake Country Tour in June we were contacted at the last minute by Shanti (only two days before the Lake Country Tour was due to go ahead) and informed that we would be moved onto the East Kelowna wine tour. This was not presented as an option and we were given no explanation as to why this was happening. When we got back in touch later the same day to ask why we had been moved and if it was possible to do the Lake Country Tour, no explanation was given and no attempt was made to accomodate us. The response we managed to elicit was immediately hostile and was that we had consented to the switch in tour (it wasn’t presented as an option) that the tours are finalised a week in advance and we would therefore be charged in full if we did not attend the East Kelowna wine tour. We responded to point out that the change they were seeking to make was only two days out for the date we had paid for, and that we had not been given an option. I tried to call to get clarification and received no reply. We sent another message to ask whether it was possible to accommodate us but again, we were completely blanked. Due to Vivid Tours’ shocking service we were left with no option but to secure a last minute tour with an alternative company (it was brilliant) and not knowing whether we would be unjustifiably charged for a tour we did not book and were forced onto, which was stressful and unnecessarily put a dampener on our limited time in Kelowna. I’m sure the East Kelowna wine tour is lovely and we may have been happy to go ahead with it if we just had received an explanation for the switch and some detail about the tour but the customer service and lack of communication was so appalling we felt we couldn’t go ahead with the tour. We’re not trying to be unreasonable or difficult but just wanted to give a fair warning to others looking to book with Vivid, particularly if you are set on booking a specific tour.

Great vineyards. Great value. Tasty wines. Great bf, gf, or bff activity. Highly recommend. Five stars.

We had a great time on the wine tour, the transport and service from the guide was excellent. He was very knowledgeable and informative, the wineries were excellent and all very good value for the money. Thank you

Grange was a wonderful tour guide - very knowledgeable about the area, great music selection during the ride, and extremely helpful with arranging shipping for all of our purchases!

Five friends joined six others for some “day drinking” with Vicky, our hostess/bus driver/ tour guide. We enjoyed good wine, a great lunch, and a lot of laughs. Vicky was organized, fun to be with and did a great job looking after all of us. It was so nice to leave all the driving to her. I’d definitely do it again!

Great way to spend a few hours seeing the beautiful Lake country while sipping on some wine! Amazing scenery, great tour guide (Bobbi was awesome!) and delicious wines. What more could you ask for on a Sunday?

Bobbie was a delightful tour guide who made sure everyone on the tour did not miss out on anything and made sure we all had the best experience. She also is a wonderful driver.

The best wine tour!! Our family had an absolute blast … our driver was amazing … would highly recommend!!

This is our first wine tour and it was an amazing experience. Before we booked we had our questions answered quickly and Kevlynn was very helpful. Bobbie was an incredible tour guide. This is definitely worth doing if you’re in Kelowna.

Wow what an amazing day we had wine touring. Our guide Norm was so helpful with all our wine purchases. He was really friendly and upbeat. He Airdropped some great photos to us at the end of the day too. All the wineries we visited were great. The wine and the people there. I will definitely do this again and definitely recommend this company to anyone

Our tour guide (Grange) was absolutely amazing. He was knowledgeable and extremely fun! He was the best at taking photos and accommodated to the whole group.

Our driver / tour guide Grange. Ex emotionally personable and fun. Made for a very fun amd memorable excursion

Bobbi and Troy are the best! Had such a great day with them. Went above and beyond our expectations.

The best wine tour I have ever been on. Bobbi and Troy made our experience so wonderful. We really couldn’t have been happier. Cannot recommend them enough. Make sure you ask to go with them!!!

We changed to the wine tour from an E-bike tour, and aren’t we gald we did! This led us to meeting Andrea the most informative and enthusiastic guide, who offered photos to the whole group as well as providing a party bus between stops. The wine stops were brilliant, with beautiful scenic views. Loved the experience, very glad we did it!

Oh, the views and fun when you head out for a fun day of tasting with Vivid Tours! Sach was an amazing guide who ensured each person was welcomed, enjoying their time and felt his attention all along the way. Lots of white wine tasting in different settings. The views and different atmosphere added to the day. Lunch (you pay) was good and you didn’t feel rushed. Would recommend and ask for Sach! He is a gem!

We had a group of 7 for our buddies stag weekend, the one day we booked a wine tour with vivid tours and spent the day with our tour guide Sach. Sach was AWESOME! he was very knowledgeable and could answer any questions we had; very fun guy to spend the day with and will definitely book another trip with him this upcoming summer !!

Amazing day spend sipping wine. Vivid has a fantastic team. Exceptional service from the very start of making our booking to our Driver /Guided. We are ready to book our next tour with Vivid. Cheers

My girlfriend and I booked a full day private tour. Unfortunately I cannot remember the name of our tour guide but she was amazing. She took many great pictures of the two of us that will give us lasting memories. The tour itself was well planned and never did I feel rushed and could enjoy not only the great wines but also the grounds which were beautiful. Our favourite winery was the Blind Tiger. Our pickup was in West Kelowna and our guide was even there early. The vehicle was clean and comfortable. Without reservation I would recommend Vivid Tours to anyone and we are already discussing our next wine adventure with Vivid