Not worth the price. The rooms are so run down. This hotel is probably 100 years old. Tables weren’t clean. Super creepy vibe. It’s fine for sleeping but not if you’re looking for a luxury experience. At over 400$ a night and the only luxury we got was a whirlpool tub that is easily 50 years old. Bottles of water left on the desk were only complimentary to certain levelled guests. Otherwise they charged 3.50. Like cmon The shower gel smells amazing though.
Hilton Whistler Resort And Spa
Address: 4050 Whistler WayAvailability
Facilities
Reviews
Hilton Whistler – Hospitality at Its Best! We enjoyed wonderful stays in 2024, celebrating my husband’s birthday, and again in May 2026. The team went above and beyond to make our experiences truly special! Even our friends enjoyed the exceptional hospitality during our previous visit. A big shout-out to the amazing Cinnamon Bear staff for their outstanding service, warmth, and attentiveness. Thank you, Hilton Whistler, for creating unforgettable memories and making us feel so welcome. Exceptional service, genuine care, and hospitality at its best! Highly recommended!
I had a very bad experience at this hotel from unexpected fees to my credit cards, no staff working at the front desk for over 10 minutes when I arrived (there was a couple already waiting for someone to show up as well) ,and having a very dirty room. I do not recommend staying here. On my second day there was a gentleman working the front desk that was very thorough and professional, also when I called The Hilton main number the lady on the phone was very nice and helpful!
Our stay was exceptional. It began with Ryland meeting us at the front, taking our bags to our room and parking our car. Hisano at the front desk was approachable and friendly and answered all our questions. We had a slight issue with our booking as there was only one bed in the room, we wished to maintain the kitchenette so Hisano offered us an alternate which we greatly appreciated. Once in our room there was a small leakage with the heating/cooling system, Harley the maintenance guy came promptly however it could not be fixed immediately and would mean we would need to move rooms again which we preferred not to do. It was not an inconvenience to us so we were happy to let it go and it they could address it when we left. We later received a call offering us breakfast for us for our stay which was happily accepted. I believe they may have also not charged us for the valet parking. At the concierge desk, Amy, was extremely helpful, friendly and practical. Not trying to sell any particular product or tour but listened to us and catered to our needs. It is all these little extra things that make a hotel just that little bit better than others. We cannot thank you all enough for making a whole stay, not just the room, so wonderful. Thank you so very much.
Amazing experience here! Staff were excellent, specifically Rosalie at the front desk. She was very kind, friendly and helpful. We appreciated this very much. Pool is great, very clean. Our room was fantastic, the beds were so comfy. Thank you for a great stay, we will be back!!
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