Mercure Bristol North The Grange Hotel

Had an overnight stay here for a murder mystery event. A treat from family for our 50th Wedding Anniversary. We were given a warm welcome on arrival. We enjoyed a nice relaxing afternoon tea with well filled sandwiches, fancy cakes and scones with cream & jam rounded off with a nice glass of Prosseco . The Sherlock Holmes murder mystery included a 3 course meal. The mystery unfolded beetween the courses with actors moving around and joining each table for us to ask them questions about their actions during the murders. It was a great night and professionally presented. The waiting staff were brilliant, delivering all meals quickly at each course. A very slick operation. After a good night's sleep in a very comfy bed, it was time for breakfast. Breakfast didnt disapoint, the choice was very extensive. Anything from cereals,,fruit, continental to a very tasty full English. We had areally enjoyable stay here, staff were really good, nothing was to much trouble for them. The grounds and views were good. Hotel looks very impressive as you come up the drive, could just do with a bit of redecoration in places.

Absolutely lovely location and a warm and friendly team and welcome. That was all faultless. However, the hotel is rundown and the photos of the rooms and actual reality are two different things. There is a massive requirement for improved standards throughout - see photographs. The room was clean but major maintenance and attention required. Really disappointed. The best part of this potentially great hotel (with investment) is the staff.

⭐⭐⭐⭐⭐ Really enjoyed our stay at Mercure Bristol North The Grange Hotel. The hotel is beautiful, with lovely surroundings and a much nicer atmosphere than we expected from the photos. The staff were exceptionally helpful and welcoming. Special thanks to Tabish, who kindly helped us cancel a duplicate booking without any fee and arranged a convenient ground-floor room for us. Great customer service and a very pleasant stay!

Is it a bit old? Yes, but does it mean is worst? No! It’s a very nice hotel, that will help you relax and enjoy the stay in this beautiful and quiet area. They have around 80 acres of land where you can go for a nice evening walks. Rooms are clean and mattresses are nice. Service is super helpful and breakfast was superb! We haven’t had a dinner there but I believe it was delicious too (especially burgers. I saw one looking amazing). Big social room. Huge parking and those amazing views is something that you sometimes just need to clear your head and relax. Highly recommended!