Availability
Description
This Victorian townhouse offers bright, modern air conditioning rooms, located just 5 minutes’ walk from Bournemouth’s award-winning beach. With a restaurant and lounge bar, there is also free high-speed WiFi. The Durley Dean’s rooms boast contemporary design and each features a flat-screen TV, tea and coffee facilities, and a work area. All rooms also have a private bathroom with a hairdryer. The hotel is well-placed, 0.3 miles from the bars and shops of the town center. 10 minutes’ walk brings guests to the Bournemouth International Center and Bournemouth Pier. Guests can use the swimming pool for free, as well as gym and sauna that make up the hotel Leisure Complex for an additional fee. There is also a golf club within 5 minutes’ drive. The menu of British cuisine is made using local produce, and served in the stylish No. 28 restaurant. The Durley’s bar offers Dorset Cream teas, beverages and snacks during the day.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
I had a mixed experience during my stay here last night. On the positive side, the location is absolutely great, and the check-in process was very smooth. The person who checked me in provided excellent service and was incredibly nice and welcoming.
Unfortunately, the room itself was disappointing. I specifically booked an AC room, but the air conditioning unit made a loud noise every 3 minutes, which made it hard to relax. Additionally, while the room provided a kettle and glasses, the glasses were dirty. I had to wash them myself before I could make a coffee.
Great staff and location, but the room quality and cleanliness definitely need improvement.
Stayed here for a weekend away and had a very nice time. Great location, got a compact room and got exactly what was expected, small room with tv, windows that open all the way, double bed, shower with bath tub ect. Really enjoyed the steam room, sauna (could of been abit hotter) and swimming pool with unlimited access to guests within their open times. Had an issue one night (which i dont think is a regular occurance) and mentioned it upon check out as they asked and Holly a member of staff was amazing and wouldnt stop appologising about the issue and offered us free drinks at the bar. Overall a decent hotel that normally i dont think I'd make a point to come back to however with Holly being as amazing and happy as she was i think next time id save myself the trouble of trying to find somewhere else and come back again.
We had a wonderful stay at the Durley Dean Hotel with our family. The location is excellent, just a short walk from the beach, making it perfect for family days by the sea and exploring Bournemouth.
The staff were incredibly friendly and welcoming throughout our stay. A special mention to the receptionist, who was exceptionally helpful, professional, and always happy to answer our questions and make recommendations. Their warm welcome really made us feel at home.
The hotel was comfortable, clean, and had everything we needed for a relaxing family break. We thoroughly enjoyed our stay and would happily return in the future. Highly recommended for anyone looking for a family-friendly hotel in a great location!
Not helpful at all for disabled people. Started with as soon as we got there wanting an extra £15 per night for parking for blue badge holders which it is for free to park on the street which is closer than their carpark. Also we stayed in the travel Lodge the night before and they charge for parking but blue badge are free. So they gave us 1 hour parking for free to allow us to take our stuff to the top floor which is the 3rd with no assistance just pointed us to the lift. Steam room still out of use, which it seems to have been for sometime. As per Google reviews for the Durley Dean dated more than a month ago with the signage we saw. If they would have this information on their website about not working for this length of time that would have swayed my decision. Rules being broken in swimming areas with kids performing dangerous stunts like 360 degree rotational flips into a 1 meter deep pool and no anti slip tiles and also no supervisor or staff watching just a cctv camera which they watch from the reception to which no one seems to care what happens as not 1 member of staff bothered to come down and stop the stupid activities. Extractor fan in bathroom in our did not work and is absolutely tiny, i couldn't even use it with my disability. Room is not much better either. Really disappointed in the whole lot and wish I stayed at home instead. Upon leaving at check out time the wife and I had all our bags and was waiting for the lift for 10 mins watching it hit every floor multiple times before coming back up to the 3rd. Then there was 1 member of staff inside then said sorry you cant use it as im busy take the stairs. That was the final straw for me. To make the disabled customer walk down 3 flights with luggage is a joke. I told a member of staff on way out and whe tried to say if she had known that I was disabled I wouldn't have been placed on the 3rd floor but this all started when I first walked in there asking if blue badge holders have to pay the parking fees. Lol the dude was sat behide her as well saying nothing 🤣
Avoid this place at all costs travel Lodge half the price triple the room and better service.
The hotel was well presented and the staff helpful and attentive, and incredibly friendly. The location is a 5-10 min walk from the beach, and there's a lovely view over the bay of you walk down wesycliff gardens, turn left and walk through the cut through to the west cliff steps. The breakfast was great and the hot pastries were a delight. If we come back we'd definitely stay here again. Worth every penny. Thank you so much for a perfect stay.
