Availability
Description
This hotel offers stylish rooms and a restaurant serving international food. Guests paying the local tourism tax receive a welcome card which grants them free access to public transport in the area and discounted admission to certain tourist attractions and sights. The rooms at the Steigenberger Hotel Bad Neuenahr feature cable TV, a mini bar, and free WiFi access (up to 1 GB). A large breakfast buffet is served each morning at the Steigenberger Bad Neuenahr. A variety of drinks are available throughout the day in the Bar Telegraf. Bistro ORA serves a range of drinks and snacks. A small car park is located directly outside the Steigenberger Bad Neuenahr. A big public garage is also nearby.
Facilities
Pool
Spa
Restaurant
Business installations
Bar
Reviews
Nearly no one speaks English. The bartenders are quite aggressive dudes and were not happy woth me having several vouchers - like they pour the beer from their own reserves or what?
No cleaning service if you opted out for €5 vouchers - you can use only one voucher a day (not combinable).
Good sauna and a bit chilly pool. The hotel is never-ending labyrinth tho.
Breakfast quite scarce without beans for a decent English brekkie. Lads have millions of bread types and no beans. Shambles.
Great place to stay! Parking in the nearby garage is good, the rooms were tidy and the breakfast was amazing. We loved it!
Located in the Ahr Valley, this large hotel was a let down for us.
The ground floor of the hotel has been renovated beautifully after the floods from 2021.
But there is a lack of staff at all levels of the hotel. The ones present are trying their best to keep the hotel running but it's just not enough.
Check in took forever. The check in staff were very young and looked like interns. They were friendly but the hotel is massively understaffed.
The bar, busy over the few days we stayed, was manned by just one bartender. He was on his toes all night. Not fair on him.
The restaurant, which was a real highlight of the hotel, has some wonderful staff but again very few staff members for how busy the hotel was.
Housekeeping was shoddy. The bottle of water in our room was half empty and not new. We would prefer not to get a bottle, instead of a half consumed one from the previous occupants of our room.
Rooms were not ready until 4 pm. GET MORE HOUSEKEEPING STAFF.
Unless this hotel gets its staffing right, it really is pointless to pay this much money for a luxury holiday with friends and family. Because this Steigenbeger is anything but a luxurious break.
The hotel is still under a lot of construction. The pool and spa area are still not fully functional.
Disappointed. The hotel is still under construction. Our room looked over building work . I did get some money off for an upgrade that I felt wasn’t displayed correctly. Obviously this area needs support after the floods but it felt expensive for what we got and no comfy outside seating. Breakfast nice and bar staff excellent .
Lovely hotel with a nice breakfast buffet. Our room was comfortable, however, the air conditioning is centrally controlled and was turned off at night. It was quite warm for our taste, we even opened the windows, not optimal when traveling with an infant. The service was great. David, who was taking care of their pool area, was very nice to us.
