The hotel was outstanding. From the service to the attention to detail. We were in the king suite and had an amazing view of the city! We had everything we needed, from robes to slippers to even a welcome drink! It was close to many of the excursions we booked. Would definitely recommend to anybody staying in Bogota!
It’s a great hotel with all the amenities that you may need. Cool design, very comfortable rooms, spacious areas, the pool was such a nice treat at the end of the day touring the city. The gym was a great surprise as it was the most equipped hotel gym that I have seen from W hotels, I was able to get great workouts in with all the machines and free weights available, this was the best for me. Staff was so professional and prepared to help with any request that we may have. They gave us great recommendations on things to do and restaurants to check out in the area. It’s not in a central area in Bogota, but around it there’s the Usaquen neighborhood where the streets come to life with vendors, jewelers, handcrafts and amazing curated restaurants and bars. Special thanks to Fabian as he was dedicated to helping us I and making us feel welcome and at home. amazing
I stayed at the W Bogotá from March 19 to 22, and the experience was exceptional. From the start, Viviana, the concierge, took care of all my needs. The staff at the bar, restaurant, and housekeeping were extremely attentive. My suite was immaculate, well-appointed, and had an exceptional city view. The facilities, including the gym, were top-notch. Plus, the location was perfect, close to great restaurants and attractions. I want to highlight Mrs. Loaiza from housekeeping, who kept my room perfect and even left me a small treat, a "Bocadillo", which I greatly appreciated. I will definitely return
Fantastic hotel. Excellent service; special shoutout/praise to: Tatiana in The Beer - very kind, knowledgeable with respect to the beers on offer. She even offered to take a picture of my husband and I. Catalina in Jairo - made us feel comfortable, gave great recommendations regarding food choices at breakfast. Oscar and Lidia - made the check in and check out process painless and easy. We received a complimentary upgrade to one of the rooms with spectacular views on the 17th floor. Can’t miss the breakfast in Jairo. Food was so delicious!
I had an outstanding experience at W Bogota from the moment I arrived. I showed up earlier than expected, and instead of making me wait, the staff went above and beyond—they allowed me to use the gym facilities to shower and even enjoy breakfast while my room was being prepared. That level of service immediately set the tone. Every staff member I interacted with was professional, welcoming, and genuinely attentive. You can tell they take pride in what they do. The room itself was exceptional—modern, clean, and thoughtfully designed with attention to detail in every corner. Everything felt intentional and high-quality, which made the stay that much more enjoyable. On top of that, the location is perfect—close to everything you’d want while still feeling comfortable and secure. Overall, every part of this stay was worth it. I would absolutely recommend this hotel and will definitely be coming back.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email