Best hotel for the value. Best breakfast of all hotels I have stayed at. If you leave hungry it's your own fault. Diversity as well as both Spanish and English speaking. Taxi services and one of the best gyms available every piece of equipment needed as well as enough space for full cardio workout. Hands down a first choice.
Beware of being hustled. We booked three suites an made a mistake of putting one guest instead of two for one of the rooms. Didn’t mind paying the difference, since it was only $10 more at booking, but they are asking for $40/night. That is more than 40% of just booking another room. I wish I had not prepaid for these rooms.
The rooms are from the 90s, but clean. Don't bother trying the spa. The steam room is disabled, the sauna not hot enough to break a sweat. Gym is nice though.
Our room was clean, quiet, and very comfortable. Every staff member we encountered—aside from the front desk staff at check-in—was friendly, welcoming, and genuinely attentive to our comfort. The breakfast was excellent, offering a delicious selection of fresh, high-quality options. I would especially like to recognize Mr. Leider G. and Mr. Jose F. from the restaurant staff, as well as Miguel, the doorman. They were exceptionally friendly, helpful, and professional throughout our stay, and made us feel genuinely welcome. I would also like to note that the front desk staff at checkout were friendly, courteous, and professional. Unfortunately, our experience at check-in overshadowed what was otherwise an excellent stay. The two ladies working at the front desk were rude and gave us the impression that we were interrupting their conversation when we arrived. Their demeanor was neither welcoming nor professional. When we finally entered our room, it had a very strong odor of fresh paint and varnish. We requested a different room, but they again appeared annoyed that we were asking. After waiting nearly two hours, we were finally assigned another room. First impressions matter, and the poor attitude displayed by the front desk staff at check-in was disappointing. There are many excellent hotels in the area that provide outstanding service from the moment guests arrive.
The hotel is quite dated and in serious need of renovation. The rooms are not soundproof at all, you can hear everything from the street, neighboring rooms, and even the hallway. The mini-fridge is also extremely loud (it sounds like a small motor running constantly), and the cleaning standard was below what I expect from a Radisson.On the positive side, the staff were genuinely friendly and attentive, and the breakfast was good with a decent variety.Because of the maintenance and noise issues, I will think twice before booking another Radisson in the future.
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