It was not a pleasant stay for the following reasons: Air Conditioning: When I arrived at the room, the temperature was very high. Even though the room has an A/C control panel, you cannot adjust the temperature yourself. To turn the A/C on or off, or to change the temperature, I had to constantly call reception so they could do it remotely. Unfortunately, the staff manages the A/C however they want, so it was very frustrating to depend on them just to feel comfortable in the room. I started receiving a Flood of Emails After Checking In: When I checked in, they asked for my email address. I asked the front desk why they needed it, and they told me it was only to send the invoice. I explicitly told the receptionist that I did not want to receive any promotional emails and that they should only send the invoice. Unfortunately, that was not the case: from the moment I registered until today, I have received multiple promotional emails and “Share your experience” messages. Construction on the Street: Unfortunately, there is no way to know that there is construction work outside the hotel, which makes accessing the property very inconvenient. I don’t usually leave reviews, but I wanted to do so this time so future guests don’t have a similar experience when visiting Bogotá.
Nh Collection Bogota Terra 100 Royal
Address: Calle 100 19a-70Availability
Description
Facilities
Reviews
We had a wonderful room with a wonderful view of the city and mountains. Especially appreciated the overnight security manager Miguel Mora, who greeted us at the door and helped us with our multiple requests with a beaming smile and wonderful attitude. He was the best! Loved the Nespresso machine (we drank SO MUCH wonderful espresso), the clean room and bathroom, the comfy couch and comfortable beds. The street in front of the hotel was undergoing construction when we were there, but it wasn't a problem to hail a Didi ride or walk to nearby restaurants.
We spent few days at the NH Terra 100 and had a great experience. Service is spot on and the location is great. I really loved the rooms. Only downside the internet speed wasn't as high as other places I've been to.
The staff and hotel were such an amazing place. my husband and I arrived really late at night and we were starving but many places were closed. They helped us order the food from a local place nearby that they recommend, and it was such amazing food. The staff were on top of any services that were asked from laundry service, getting us taxis, and room service. They really cleaned out the room when asked. The breakfast buffet was a must, I loved the coffee, natural juices, toast, yogurt, and eggs, and that made me and my husband enjoy our morning and honeymoon. The beds are firm, and the pillows are soft. The comforters are nice and thick. The showers had amazing hot water. The app DIDI was a big comfort to order in.
Excellent hotel with top-quality rooms and outstanding service. The receptionists were incredibly helpful throughout our stay. We enjoyed it so much that we decided to extend our visit. Our premium double bedroom on the top floor with a mountain view was fantastic. The breakfast was really delicious, featuring a wide selection of fresh food and fruit. The restaurant is also high quality, although a bit pricey. The only minor downside is that the hotel is located in a business district, so you’ll need to drive to reach most attractions or activities. However, the area is very safe, and this was not an issue for us. Highly recommend!
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