Hotel Charlotte Bogota

All staff was very attentive during our stay, wouldn’t hesitate to recommend highlights on the city. Breakfast was good too. During day is a little noisy because is next to a main avenue, but transmilenio is really close to the hotel. Good value for money.

This is so weird that it’s tagged as a four star hotel. When we arrived the hotel lobby looks really worn and the room was worse to follow… the mattresses are super old, there was a bug in our room and we booked a room for four people but the second bed is a XL twin at best and not meant for two adults to sleep on. I would not stay here again.

My Wife stayed at this hotel and it was deplorable, service was bad the building smelled like cigarette smoke, the bed sheets were not clean and had stains, it was very hard to get any sleep very noisy. My wife stayed 1 night , decided to leave the next day. We had it booked for 6 days and they refused to return the remainder of the money. "SCAM ARTISTS" expedia called numerous times and they refuse to answer the Phone part of the scam they want you to get tired of calling so they can steal your money. Don't go there worst hotel in Bogota. They deserve "0" stars, in order to post it I had to give them a star.

The staff were lovely and the rooms were very basic but clean. Sadly the noise was terrible. It’s not just street noise. The building is concrete and everything echoes. You can hear everything from the lobby, from the stairwell, from the rooms above you. With ear plugs I still had trouble sleeping. I suspect most people staying here are on a missed connection from the airport, and this is where the airline sends them, so they don’t have much choice in the matter. If you can, bring earplugs. And food. The dinner was also inedible (literally, as I couldn’t even chew the meat. Get the hamburger when given a choice.)