Jose and the team were exceptional with our business breakfasts over the 3 mornings. Very patient and polite staff. Nothing too much trouble and a very nice buffet breakfast with tasty hot bacon rolls and warm fresh pastries. Super room with excellent access from the reception. Clean and quiet.
A Wonderful Stay Thanks to Ionut Exceptional Help and Hospitality! We had a lovely stay at Novotel Birmingham Centre! A special thanks to Ionut, who was incredibly helpful and genuinely went out of his way to make our stay comfortable. His kindness and willingness to help made a real difference, and we really appreciated everything he did for us. He’s a real credit to the hotel! Thanks to Tamana as well for her great service. We would definitely recommend this hotel and look forward to coming back! 😊
I celebrated my birthday with afternoon tea at the Novotel Birmingham Centre, and it was a truly wonderful experience. From the moment we arrived, we were greeted with the warmest welcome by Julett, who provided exceptional service throughout our visit. She was friendly, attentive, and made us feel genuinely valued. Nothing was too much trouble, and she made my birthday celebration even more special. Julett is a real credit to your team. Thank you all for such a lovely afternoon and for making my birthday so memorable. I truly appreciate the excellent service and would highly recommend the afternoon tea experience. I look forward to visiting again.
We were staying at Novotel Birmingham Centre, as part of a larger group for a regional sports event at the nearby Indoor Arena. The rooms were comfortable and ideal as a weekend family trip. There was secure undergeound parking for guests. The on site restaurant served an extensive and enjoyable breakfast. They were very happy to accommodate an early or pack up breakfast for those kids who were competing from early. There is a small and very popular kids play corner near the main reception. Very beneficial for parents who want 5 minutea to get themselves together before going out for the day, on on return from a long day. All the staff were extremely helpful, polite and went above and beyond to make our stay comfortable.
Lovely stay at the Birmingham Novotel! The room was really spacious, spotless and very comfortable. It was actually the hottest day of the year so far while we were there, so having such a lovely cool room made a huge difference. The hotel were also really accommodating and kindly provided a fan for us as my daughter sleeps with one, which I really appreciated. The room had a mini fridge which was a nice extra, and I really liked that the bathroom was separate from the toilet it made things much easier. The staff were all so lovely and friendly and genuinely made the stay even better. We had such a nice experience I honestly feel like going back to Birmingham just to stay there again! Would definitely recommend 😊
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