I had a very pleasant dining experience at the Novotel Birmingham Airport Restaurant. I ordered the Chicken Supreme, which was well prepared, tasty and nicely presented. A special mention goes to Gauri, who provided outstanding service throughout the meal. She was exceptionally courteous, attentive and professional, always with a warm and friendly attitude. Her attention to detail really made the experience even more enjoyable. Excellent service and a very positive dining experience. Thank you, Gauri!
Novotel Birmingham Airport
Address: Birmingham Airport, West MidlandsAvailability
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Facilities
Reviews
We had a wonderful experience. A big thank you to Gauri and her team for their warm welcome, friendly smiles, and quick service. We'd also like to thank the kitchen team for preparing a delicious and very satisfying meal. We truly appreciated the excellent hospitality and would be happy to come back. Highly recommended!
The food at the hotel was absolutely fantastic throughout our stay. Every meal was fresh, delicious, and offered a great variety, with something to suit everyone’s taste. The quality of the food and the attention to presentation really stood out and made every dining experience enjoyable. A special thank you to Kiran and Demi, who made us feel so welcome from the moment we arrived. Their friendliness, professionalism, and genuine care made a real difference to our stay. They always greeted us with a smile, took the time to chat, and went above and beyond to ensure we had everything we needed. Their exceptional hospitality made our holiday even more memorable. We had a wonderful experience and would highly recommend this hotel. We can’t wait to return
We had a great experience at the bar. The drinks were excellent, and the service was outstanding. The waiter was very friendly, professional, and attentive, making us feel welcome throughout our visit. His positive attitude and great customer service really made a difference. Thank you for making our evening so enjoyable!
Brilliant service by Harman during breakfast, he was extremely courteous and attentive. A special mention for putting in effort to get us gluten-free options for us, which truly made our day. It’s these thoughtful little gestures that leave the biggest impression. Overall, as frequent guests of Novotel, we have always appreciated the excellent staff and service. The team has been brilliant throughout our stay. The rooms, however, could benefit from a little TLC and refreshing to match the high standard of hospitality provided by the staff :)
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