I called several times regarding the reservation, as I was booking a room for my boss who was traveling to the UK. Rohit was always patient, understanding, and helpful in addressing all my questions and requests. I really appreciate his professionalism and willingness to assist me throughout the process. Thanks to his support, everything went smoothly. Thank you, Rohit, for your excellent service and patience! You deserve to be recognize, if only people knew how many times I called 😅
The staff were exceptional, and I have nothing but positive things to say about my stay. I had made an error with my booking dates, but the staff, particularly the Assistant Manager, Jack, were incredibly helpful and reassuring and a credit to the team! They all went above and beyond to resolve the issue and completely put my mind at ease. I was extremely impressed with the level of service and professionalism throughout my stay and I will 100% be staying here again. Thank you :)
We had a really lovely stay at this hotel and were very impressed from start to finish. The staff were friendly, welcoming and always happy to help, which made the whole experience even better. Our room was clean, comfortable and well looked after, with everything we needed for our stay. The hotel itself had a lovely atmosphere and was a great place to relax. Overall, we really enjoyed our stay and would definitely consider coming back again. I’d happily recommend this hotel to anyone looking for somewhere comfortable, welcoming and enjoyable to stay.
This was our second time in Adagio and that probably says everything you need to know! We loved our first visit so much that we came back again and it was every bit as wonderful. The apartments are clean, peaceful, and perfect for families. It is spacious and comfortable, and the atmosphere is so relaxing that it genuinely feels like a home away from home. Breakfast was excellent on both visits. There is a great variety of food, which we really appreciated. Everything was fresh, there is a little kiddies corner in the restaurant for the kids to relax and play after breakfast, and every morning was something we all looked forward to. A special thank you to Linda, who made our stays so memorable. She is one of the kindest members of hotel staff we’ve ever met. She remembered our family when we returned, welcomed us so warmly, and was absolutely lovely with the kids. It’s those thoughtful touches that make a hotel truly stand out. Highly recommended for anyone looking for a relaxing, family friendly stay with genuinely wonderful staff. And oh, it is only 4 mins away from the shopping mall!
I had a fantastic stay. The apartments were spotless, comfortable and well equipped. The gym was excellent, and the breakfast was fresh with plenty of choice. What really made the difference, though, was the staff. The reception team were absolutely amazing. After a tough day, checking in to be greeted with genuine smiles, friendly jokes and such a warm welcome instantly lifted my mood. They have a real talent for making guests feel at home. A special mention also goes to the lady serving breakfast. She was the perfect example of British hospitality—so kind, thoughtful and genuinely caring. She even helped me with a fresh orange juice as I was helpless, and her warmth made my morning. What a lovely woman. The hotel is very lucky to have people like her. Overall, the apartments, gym, breakfast and, above all, the outstanding staff made this a perfect stay. I would happily return and highly recommend it.
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