I mistakenly booked this tour for the wrong date. We were not even in the country yet. I acknowledged my mistake. It was completely my error. But the tour operator refused to move my booking to the following week, even though they still had availability for the time I intended to book. I understand the policy was that the cancelation needed to be made 24 hours before the tour. But it was 22 1/2 hours before. The tour operator was given the chance to make the change for me and they refused to. Poor customer service .
About Activity
What's Included
Includes
- Guided tour by a guide
Excludes
Departure & Return
Departure Point
- Meeting point is at the intersection Paul-Löbe-Allee and Konrad-Adenauer-Straße, next to the Bundestag underground exit (U5), exit D, in front of the elevator.
Return
- The tour ends on the roof terrace of the Reichstag, you can then still move freely there
Itinerary
We start in front of the Paul Löbe House
We start by walking through the government district.
We walk into the Reichstag building together and visit the Chamber
We walk together to the roof terrace of the Reichstag building with dome
Language Offered
Additional Info
Cancellation Policy
Reviews
Fabulous. Can highly recommend this tour. Building and dome were stunning. Your guide was great - very knowledgeable and helpful.
The tour guide was very nice and knowledgeable, kept the group well informed, and involved us nicely at times. Suggestion for improvement: perhaps a microphone or speak a bit louder; it was sometimes a bit difficult to understand. All in all, though, top-notch
Everyone should know that there are 5 constitutional bodies and be able to name them. There is a test in the plenary hall.
We were on site 30 minutes before the meeting time. Unfortunately, neither a tour guide showed up, nor could the AI hotline help us further. The tour did NOT take place, no admission to the Reichstag! Contacting the service hotline (an AI!) resulted in:: "I am sorry that no tour guide is on site, I unfortunately cannot help" ... Very regrettable waste of money & time despite confirmed tickets!!!
Enthusiastic guide! Found it very special.
It was a very great tour.
Monday through Friday 9 am to 7 pm EST
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