One&only Le Saint Geran

An Unforgettable Vacation with Top-Notch Service! We recently stayed at One&Only and had an absolutely incredible experience. The resort itself is stunning, featuring beautiful, pristine beaches and great, well-maintained facilities that offer everything you could possibly need for a relaxing getaway. However, what truly sets this resort apart is their top-notch service. We want to extend a special thank you to Baasil and Mutabar for their great support throughout our stay. This vacation would not have been the same without their care. They went above and beyond by checking on us daily to see if we needed anything. To top it all off, they even decorated our room for my son's birthday without us even asking them! It was such a thoughtful surprise that made our trip extra special. Thank you, Baasil and Mutabar, and the entire team for making our holiday so memorable. We cannot wait to return!

We recently stayed at One&Only Le Saint Géran as a family of four adults and one infant to celebrate a wedding anniversary, and it was truly an unforgettable experience. From the moment we arrived, every member of the team made us feel genuinely welcome and cared for. The warmth, attentiveness, and exceptional service exceeded all our expectations, making our celebration even more special. A heartfelt thank you to Visham and Prisca for the warm welcome and the thoughtful room arrangement. Special thanks to Laeticia for her genuine kindness, communicative smile, and outstanding customer care. We are also incredibly grateful to the La Pointe team—Chef Dewan, Eric, Vinod, and Deoraj. Your passion, professionalism, and constant smiles made every dining experience a pleasure. A big thank you to Hema and Diya from the Spa team for providing such a wonderful and rejuvenating experience. Your care and expertise were truly exceptional. Finally, our sincere appreciation goes to Dimitri, the Hotel Manager, and John, the Director on Duty, whose constant presence, warm smiles, and attention to guests reflected the outstanding hospitality that defines this beautiful resort. We wholeheartedly recommend One&Only Le Saint Géran to anyone looking for authentic luxury, genuine hospitality, and an experience where every guest feels valued, pampered, and revitalized.

I would like to express my sincere appreciation to Nitish at One&Only Resort. Although the resort did not meet my personal expectations and I decided not to proceed with my stay, Nitish handled the entire situation with exceptional professionalism, patience, and genuine care. He went above and beyond by offering me an upgrade, personally showing me the private villas, and doing everything he could to make my experience a positive one. Even though my booking was fully non-refundable, he managed to arrange a full refund, which was an incredible gesture of customer service and something I truly did not expect. While the resort itself was not the right fit for me, Nitish’s dedication, honesty, and commitment to guest satisfaction were outstanding. He is a true asset to One&Only, and I hope his efforts are recognized. Thank you, Nitish, for treating us with such respect and professionalism.

We had an absolutely wonderful stay at One&Only Le Saint Géran Mauritius. From the moment we arrived, every member of the team made us feel genuinely welcome with their kindness, warmth, and exceptional hospitality. The highlight of our stay was the unforgettable birthday surprise they arranged for our 7-year-old daughter. They prepared a beautiful birthday setup with balloons, a delicious cake, a thoughtful gift, and even printed one of our family photos and placed it on the table. It was such a heartfelt gesture that truly touched us and made her birthday incredibly special. A very special thank you to Varun and the entire service team for going above and beyond to create such beautiful memories for our family. Their attention to detail and genuine care made our stay truly unforgettable. We are deeply grateful for this amazing experience and cannot wait to come back. Highly recommended!