Great hotel! Wonderful location! Staff is incrediby friendly and helpful. Rooms are perfect. Breakfast is wonderful! Can't ask for a better place in Belfast!
Second Nature Belfast Hometel
Address: 32-36 Queen StreetAvailability
Description
Facilities
Reviews
The vibe of this hotel is really fun. It’s kind of a retro modern like 1950s Jetson type style with really helpful staff and close to all the action in Belfast. Of note, there is no parking on site at this hotel, but there is paid parking nearby. Wheelchair accessibility: we stayed in a wheelchair accessible room and it definitely met our needs. The bathroom was spacious with a shower seat and we really enjoyed that there were two sinks at two different heights. Our room had a little kitchen as well that we didn’t end up using since we only stayed one night, although we did notice that the cups and dishes were up high and so would have been hard to access for a wheelchair user. The breakfast buffet was yummy, and the staff were super helpful in terms of accessing the buffet. Of note, there is a set of doors to get from the elevator to the hallways with the hotel rooms, they’re not super heavy, but could be a little challenging to open from a chair
This hotel was amazing. The vibe is perfect, a homely laid back feel but still a hotel. The staff were so welcoming and friendly. Gave lots of advice about local things to do and see. Nothing was a problem when asked and they were accommodating. Beautiful use of colour and plants around giving it a modern but home from home feel. Only negative was the doors to the rooms bang (no soft close) so you can hear people coming back at night and the room we’re in was narrow so not the most space to move about and we noticed a lot of marks on the walls. The location was great to walk into the centre where everything was. Breakfast was nice and there was lots of choices.
Overall, we had a lovely stay at Second Nature Hotel in Belfast. The location is great!! Check-in and check-out were quick and easy, the staff were friendly, and the lobby bar was a great place to relax, especially with the live music. The bed was very comfortable, and the hotel itself was clean and welcoming. The only thing that kept this from being a 5-star stay was the room temperature. While there’s a thermostat on the wall that appears to let guests control the temperature (with settings down to 19°C), the room temperature is actually controlled by the hotel. Despite setting it as low as possible, the room was much warmer than 19°C. We were both sweating throughout the night and didn’t sleep well because of the heat. We asked if it could be adjusted, and were told the fan speed had been increased, but unfortunately it made no noticeable difference. The pillows also weren’t very comfortable. If the hotel gave guests true control over the room temperature—or at least kept the rooms cooler—it would have been an excellent stay. Aside from that, we really enjoyed our time here and appreciated the welcoming atmosphere and great staff.
I had a really lovely stay at Room2 Belfast and would happily give it five stars. I did experience an issue at the beginning of our stay, but what really stood out was how professionally and quickly it was handled afterwards. The level of care from the team genuinely turned things around and made the rest of the stay feel exceptional. You can really tell the staff here care about what they do. Everyone we interacted with was friendly, attentive, and went out of their way to make sure we were comfortable. It’s the kind of service that feels genuine rather than scripted, which made a big difference. A special thank you to Carmen and Nathan for looking after us so well. We also had dinner at the restaurant downstairs, and it was honestly one of the highlights of our time in Belfast. Everything is made in-house, and the quality was outstanding. Even though the stay had a slightly bumpy start, the way everything was handled afterwards is exactly why I would still highly recommend this hotel. If anything comes up during your stay, I’d encourage speaking to the team directly - they really do their best to make things right and they deserve their superb ratings.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
