Intercontinental Beijing Sanlitun By Ihg

One of the best hotels I have ever stayed at! Everything about my experience at InterContinental Beijing Sanlitun was exceptional. The hotel was extremely clean, beautiful, and comfortable, but what truly made my stay special was the staff. Everyone was incredibly kind, respectful, professional, and always willing to help. Their hospitality and attention to detail made us feel genuinely welcomed and cared for throughout our stay. This was my first visit to China, coming all the way from Saudi Arabia, and I honestly could not have chosen a better hotel for my first experience in Beijing. I have absolutely no regrets about staying here. The wonderful hospitality I experienced made me appreciate China and its people even more. A huge thank you to the entire team for making our stay so memorable. I would happily stay here again on my next visit to Beijing and would highly recommend this hotel to anyone visiting the city. ❤️🇨🇳

We moved to the Intercontinental in Sanlitun from a hotel that was clearly a mistake on the part of the tour agency. The Intercontinental is perfectly located, lit up and very lively. The rooms are absolutely stunning and the service is second to none, especially in the breakfast restaurant. The manager, Daniel, and his staff were superb! The hotel staff and the porters and the front door staff were friendly and helpful from getting us taxis to directing us to the nearest laundromat. The hotel itself is beautiful and has the most amazing scent. The shopping malls are all in this area and the eateries are vast with many varieties. Loved Beijing!

The hotel benefits from being part of the IHG brand, offering a modern design, an excellent location and a team of friendly and supportive staff who contributed positively to our stay. There are, however, a few areas that would benefit from improvement. The sound insulation from the external environment could be enhanced, as outside noise was noticeable within the rooms. In addition, the air conditioning system appears to be a concern throughout the hotel and would benefit from management's attention, as it impacted overall comfort during the stay. Furthermore, both the in-room dining menu and breakfast offering were relatively limited, particularly considering the standards typically associated with an international hotel brand. Expanding the variety of food options would significantly enhance the guest experience. Overall, we enjoyed our stay and appreciate the efforts of the hotel team, while hoping these areas will be addressed in the future.

Our stay at the InterContinental Beijing Sanlitun was overall pleasant, with a few areas that could benefit from improvement. The location is excellent, right in the vibrant Sanlitun area. However, due to heavy traffic and frequent pedestrian crossings, it can sometimes take quite a while for a Didi car to reach the hotel entrance. Upon arrival, the staff were warm and welcoming, quickly guiding us to the check-in desk, which set a positive first impression. We had booked a 1 King Classic Room High Floor and were upgraded to a Deluxe Club Room (without club access). While the upgrade was appreciated, it wasn’t entirely clear what the difference was compared to the original booking. The room itself had a modern, luxurious design, and we appreciated the inclusion of internationally recognised premium bathroom amenities, including body wash, shampoo, conditioner, and hand soap. Complimentary soft drinks in the upper section of the minibar were also a nice touch. However, the bathroom design prioritises aesthetics over practicality. The oval-shaped bathtub looks elegant and is nice for soaking, but it is quite deep and lacks support handles, making it difficult—and potentially unsafe—to get out due to the slippery surface. Similarly, the layout of the shower and toilet is not ideal. A single sliding door serves both areas, offering limited privacy and no proper lock. Water from the shower easily splashes onto the marble floor, creating a slippery and hazardous environment. The fixtures, including the shower and bathtub controls, are not intuitive and may be challenging for first-time users. A short room orientation or demonstration during check-in would greatly improve the guest experience. The sink design, while visually appealing, is also not very functional. Two small square sinks separated from each other. My suggestion one whole solid marble work top,a more practical setup with under-mounted sinks and storage drawers would enhance usability better than the these already in use. The bedroom itself is stylish, with a comfortable mattress and a pleasant rounded layout. However, the pillows were too soft and lacked support—they flatten quickly and would benefit from being firmer or more substantial. Breakfast was acceptable but fell short of expectations for a hotel of this level. The bakery and pastry selection was quite limited and could be improved. While it was nice to see freshly squeezed juices, the dim sum selection was also restricted—for example, prawn dumplings were not available during our visit. Overall, the buffet offers room for enhancement to better match the hotel’s premium positioning, especially considering the strong competition in Beijing.