Availability
Description
In a tranquil location, this Georgian Grade II Listed house has free parking, good service and free Wi-Fi. Bath city center is a 5-minute drive away and Bath Spa Railway Station is 7 minutes' drive away. The elegant rooms overlook the gardens, grounds, and the Avon Valley and guests can relax and enjoy a drink on the garden terrace. Each room at OYO Bailbrook Lodge, Bath is individually decorated and features goose feather and down pillows, a flat-screen TV with DVD player, while some rooms have four-poster beds. Guest rooms feature tea and coffee making facilities, along with biscuits and mineral water.
Facilities
Spa
Restaurant
Business installations
Bar
Reviews
The company book The Georgian Hotel and the booking turned out to be an OYO Hotel.
I imagine 15 years ago the hotel was an unbelievable place, jump forward, no how I expected it to turn out.
Don't underestimate the pictures if you Google it. Looks nothing like what you turn up to.
Felt very secure.
Don't think I would book this place again. Breakfast was a bit on the cheap side but was edible. Service was pleasant.
Hotel very dated and in need of a lick of paint.
Room was ok. All you needed. The only down side was there was no shower available. Had to have a bath.
Not recommended.
Having booked here through a well known 3rd party booking site there was no record of the booking on arrival at the hotel. I was required to book a much more expensive room in order to be able to stay. The third party site is telling me that OYO are refusing to return their request for information on the booking mistakes so according to them, OYO’s service has resulted in me having paid for two bookings when only one was used
lthough the place needs a little spruce up (painting, carpets), the service was excellent. Breakfast was prompt and the location was ideal, on the outskirts of Bath but close enough to get an Uber every day to go to the city.
There were plenty of parking spaces and it was easy to find, just off the roundabout to Bath.
Maybe the wifi wasn’t the best, but it was peaceful. The lounge needs an upgrade too and better sofas.
I would recommend anyone to stay here.
Probably the best VALUE place I have ever stayed in! Sure some areas are a bit 'tired' but someone must have spent a huge amount of money on decorations at one time! Lovely.
I couldn't find another place in Bath with those facilities, near that price. It is a lovely old house with rooms with perfectly good facilities, with taxi fares between £6 and £9 Taxi rides (Uber) to the centre of Bath! The beds were comfortable and the room cleaned (the shower could do with a deep de-scale though). Defo stay there again. Thank you. Julian
My review of this hotel is based entirely on their business practices and customer service policies.
I booked a three-night stay through Booking.com under a non-refundable rate. After booking, my plans changed, and the website provided an option to request a cancellation with a possible exception refund. I understood the refund was not guaranteed, but I submitted the request in good faith.
A few days later, I was informed that my reservation had been canceled, but no refund would be issued. Since the refund was denied, I promptly asked to have my original reservation reinstated so I could still use the stay I had paid for.
The hotel refused.
Despite multiple attempts and escalating the request, I was told the cancellation was final, no refund would be given, and the reservation could not be restored. In other words, they kept the full payment while also refusing to honor the stay.
This experience reflects extremely poor customer service and an inflexible policy approach that feels fundamentally unfair. I would strongly caution others before booking a non-refundable rate with this property.
