No.15 By Guesthouse, Bath

Lovely boutique hotel! Comfortable beds! Air-conditioned rooms! Excellent location! Friendly staff! Complimentary snacks! The breakfast though was of mediocre quality even though they offer great variety of breakfast options. The Fry up breakfast was overcooked, salty and weird with the half of the plate taken by a half of huge cooked tomato! The waffles with toppings though were very good!

Truly such an incredible hotel and just the loveliest of staff! The moment you walked in the door, you found you instantly relaxed and felt you were staying at your home away from home. We stayed with the No15 Team for 4 nights to celebrate my husbands 40th and we cannot tell you enough just how brilliant the hotel was. Even before our stay, the team went above and beyond to help me with organising surprises for my husband to celebrate his birthday and making recommendations on where to visit and what to see. I would like to say a particular thanks to Ellen and Agnes from the reception team. The location is truly second to none. Being on Great Pulteney Street puts you just minutes from the heart of the city centre but also in a beautiful, peacefully picturesque location that meant there was no noise from the city life going on just minutes down the road. We stayed in a larger guest room and golly, what a gorgeous room! The bathroom was equally just as gorgeous and offered both a fantastic waterfall shower as well as a huge bath to pick from. Housekeeping were brilliant at popping in and out throughout our stay to ensure we were well stocked with fresh towels and that our room was spotlessly clean. We made use of the restaurant each morning for breakfast where we found there to be such a brilliant range of choices each morning, that we tried a different delicious dish each day. We also sat and unwound in the bar at the end of the day, either with just a drink or with some snacks as well and used the range of board games the hotel had on offer for guests to use. The spa is simply a must if you visit; we booked the Copper Room Treatment for Two and the moment we walked into the room, we were wowed by the setup. The massages we had post copper bath were heavenly and truly helped to work out any extra tension so we could completely relax. We booked the car park right after booking with the team - something you absolutely need to do, as there are only limited spaces - which was secure and behind the hotel and just so handy to have. We cannot recommend No.15 enough, it is our new home from home in Bath and worth every penny! We will most definitely be staying here in future whenever we visit Bath.

Just came in for an Ease Your Tension Treatment….never thought that I could feel worse after a treatment. I have even emailed but still waiting to hear back. Might have just been unlucky with the person who did my treatment but it just didn’t feel right from the start. She kept talking with a raised voice even in the treatment room, which I can understand can be people’s way of speaking, but isn’t this a place of calm? I am supposed to be coming in for a treatment to unwind and this didn’t help. I reiterated so so many times that the tension was in my neck and that I wanted an even amount of time on each area (I also wrote this on the form I got asked to fill out) repeatedly I said this. But she also seemed annoyed by my requests even though she also was the one who asked. Regardless of that she ended up spending all of 30minutes on my back…leaving the main areas I wanted treated more to be more like rushed. Also, I was really looking forward to the foot scrub but it actually hurt! She kept on rubbing so forcefully on the arch of my foot (making it super sore and uncomfortable) instead of focussing on the sole, toes and ankle - which I’d think would be the main points. Foot massage left much to be desired, the little she did on my neck was actually nice but then left me insanely tense due to the scalp massage not being what I would have hoped. I didn’t feel comfortable speaking up during the session as the masseuse made me feel as if I couldn’t and I was going to mention at reception but too many people were around. I appreciate this may have been an off day but I came here to disconnect and decompress but instead I came out upset and still tense….

We booked our wedding at the hotel on a whim without even visiting beforehand, which felt like a huge leap of faith at the time. Looking back, it was one of the best decisions we made. From the very beginning, Lucy made the entire planning process seamless and stress-free. She was always on hand to answer questions, offer guidance, and ensure every detail came together exactly as we wanted. When we arrived, the hotel exceeded every expectation. The venue is stunning, the rooms are beautifully appointed, and the atmosphere throughout our stay was warm, welcoming, and relaxed. Our room was especially lovely and provided the perfect space to unwind and get ready on the morning of the wedding, making the whole experience feel even more special. A heartfelt thank you to Lucy and the entire team for making our celebrations so memorable. Everyone went above and beyond to ensure everything ran smoothly, and both we and our guests felt genuinely cared for from start to finish. All of our guests commented on how beautiful the hotel was and how friendly, attentive, and welcoming the staff were throughout their stay. The children absolutely loved it too and the pantry was a fabulous touch. What stood out most was how hard everyone worked behind the scenes to make everything perfect while making it all look effortless. Their care, professionalism, and attention to detail allowed us to relax, enjoy every moment, and create memories that we’ll treasure forever. We cannot wait to return ❤️