Skip-the-line Sagrada Familia & Park Guell Tour Barcelona

Guides are extremely knowledgeable about the subject of the tour. Very polite and accommodating during multiple stops during the tour. Would highly recommend!!

Our experience included a tour of the Sagrada Familia & Park Güell. Guide was at the designated meeting point and on time. First stop was Sagrada Familia, guide walked us through the church and was very knowledgeable. The confusion came at the end of the church tour.. our group all had different experiences setup after the church tour, some went up the church towers, some were done w the tour, some had additional experiences like us. We had Park Guell as our second stop. The issue was the guide told us a location to meet our transport which turned out to be a taxi however we were unaware of which taxi and whether we had the right location. We had to contact the tour service to get the details. Eventually we got the taxi and ended up at our second meeting point where our original guide was waiting for us. He walked us up to the Park and gave us a private tour. Again very knowledgeable about the park. At the end of the tour, we were on our own to enjoy the park but we had to arrange for our own transportation back. Overall the tours were very good, the lack of information on the transport from the church to the park and arranging our own transport after the park tour was the only concerns we had. In the end we took the subway back and it worked out but we had to get directions to the subway from the park. I would have rated this higher if the transportation was better handled.

For the first part of the tour we were 4 minutes late to the meeting time the tour began at 9:30 your attracted to meet at 9:15 at the meeting point we were a few minutes late but still there before 930 at no point we're we contacted to see where we were i called the company to see if they could let us in as they had already made it thew the line they told us this was not possible this was very upsetting I do understand we were late but wish we would have been contacted I then asked if we could go to the second part of the tour this was not offered to me I had to ask i am glad I did and we were able to go on the second part to park quell the gide for the second part was amazing and we had a wonderful time and greatly enjoyed the Park and gide

This tour was very disorganized. Given incorrect meeting point. We had to call several times before anyone answered the phone. The guide never walked us to make sure we got a taxi to Park Guelll. He told us to go stand st a corner and the taxi would pick us up. We went to exactly where he said to go and tried to speak to different taxi drivers. None of them spoke English and said they were not with this tour company. We missed being able to go to the park. We notified the company of this situation and received no help nor a refund for the park tickets we paid for. Very disappointed and would definitely not recommend this tour or company

La Sagrada Família tour was great. Park Güell tour was terrible. Tour guide showed us very little of park.

Excellent tour but I had to take away two stars bc of the lack of communication between Sagrada Família and Parc Guell tours. Apparently our guide at SF was supposed to escort us to the taxi to take us to Parc Guell. Instead she pointed out where to go and we went on our own. The taxi driver was there the whole time but he didn’t know we were there bc (he said) that the tour guide usually escorts people there. So if you do the tour - be sure to text the support people once you are there bc once we did that we were able to find our driver! Very stressful as I didn’t want to miss the start of the Parc tour! It all worked out but I hate to have to panic while on vacation. Taking both tours with the same company was supposed to make it seamless which unfortunately it was not. But still a great tour - both attractions are not to be missed while in Barcelona!!

We chose an English tour yet we’re in Spanish tour. Miguel did try to tell the 6 English speaking people out of 30 some information in English but we missed a lot of information. While at Sagrada Família when tour was over Miguel brought us to the tower portion explained he was late for another tour, once we complete the tower we need to walk 3 blocks to find a taxi and ask the driver if they were hired for Amigo, we headed there and I receive a text telling us the location of the taxi. We arrived there 8 minutes after the text but there were no taxis. I ordered an uber and we PAID for a ride to the meeting point for the park, they had left and there was no representative. We walked to the park and recognized from the first part of our tour, she texted the company and told me they would call and perhaps we could go on the 2:30 tour. No call, so we walked back to the meeting point and had lunch waiting for Amigo tours to show up but they did not. I would not recommend this company. I requested a refund however Viator informed me that Amigo Tours would not refund as it is not in the refund window. I will be stopping payment with American Express! Beware of Amigo tour!!!

Anna was amazing!! Extremely knowledgeable and patient with all our questions. The sites were beautiful!

Terrible customer service from Amigo Tours They did not offer to change our Sagrada familia tour nor give us a partial refund. I will NEVER USE AMIGO TOURS AGAIN !!

Matoka was a great guide with tons of information about Gaudí and Secreat Family Church. This visit was a memorable experience!

Guide was very knowledgeable and very helpful! She spoke clearly and audibly as well. Highly recommend.

As someone who enjoys trivia, I highly recommend Marta/Martha who gave us a very informative tour of Park Guell. We were only 5 in the english tour but still she gave her best effort complete with pictures for us to learn more about the park. It is amazing to learn things that i wont know/pay attention if we just came there by ourselves. My mom is actually impressed with her so she told me to give a little something from Philippines. Hope to still see you around 2033 once sagrada is finished!

The attractions and the tour guides were great, however the transition between Sagrada Familia and Park Guell was not handled well. We were told to go to an address and wait to be picked up, no one accompanied us there. Luckily we met 3 others also waiting and the taxis took us. Not very professional to leave foreigners on their own! The tour guides, Roger for Sagrada Família and David for Park Guell were very knowledgeable and highlighted many things.

The Bacilica guide spoke English with a harsh Catalonian dialect, and spoke incredibly fast, the point he was difficult to understand. If they offer an English guide, the guide should speak English so English speaking visitors can understand them. Lots of time spent under the harsh August sun (32c) with no places in the shade, and no place to rest. The time spent between the two locations, (30 min) was also only in the sun with no place to rest. The guide for Park Guell walked at her own pace, rarely checking on the progress of Elders who had difficulty with the time to meet the distance / time requirements of the guide. As with the Bacillica, few opportunities to rest, and usually in the sun. We were grateful when the tour was over, so we could leave the grounds to get water, and find a place to sit down after non-stop running. Guided tour NOT recommended for either location. Bring WATER and plan on a full day at each location so you don't have to run a marathon.

Marta was knowledgeable and friendly, giving us great insight into the history of Sagrada Família, Park Güell, and Barcelona.

Adria and Sonia were perfect guides. Such an informative and enjoyable day. Amigo kept us informed and gave perfect instructions to follow.

We received a pin to a shop clearly not close to the entrance. We then tried thevpeople workung there no one able to tell us where to find the guide. Dont even try to contact them, they do not respond. Not in app or on phone. All other guides around us had clear flags so thecpeople could find their group. We landed up paying another guide and then pay a penalty because Amigo flagged us as a no show. They are useless and not recommended. We had a similar experience at Sagrada looking for them for more than 45 minutes.

Though it was very hot, our tour guide, Albert, did an amazing job telling the story and history of the park. The views were absolutely beautiful! Thank you!

Wonderful introduction to Barcelona. Marta was our tour guide and she was excellent explaining the sites and connecting the history to the current day. I highly recommend this dual tour. The 4 hour tour was the perfect length and then Marta showed us where to go for a late lunch and other sites to visit

The guides were entertaining and engaging. We dived a lot into the backstories of the places. I’ve learnt something which I didn’t expect. Also the guides welcomed us with a warm welcome.

We booked the Sagrada Familia and Park Guell Combo Tour months ago, we get a notification the afternoon before without reason that they cannot facilitate the Park Guell tour, we were offered the Sagrada tour with a discount to which we replied but never even given a reply, not only is this disappointing but the lack of communication wasn't helpful either.

The tours themselves were great. I would recommend them both -HOWEVER, the transition from one to the other was very bad.

Seamless experience booking these tours with Viator. Had very knowledgeable and great tour guides as well.

This was a walking tour to Familia Sagrada and Park Guell. My husband uses a mobility scooter and I explained in detail what he could and couldn’t do before we booked this tour.Apparently, this information was not passed on to the tour company as they had no idea we had an mobility scooter. This is the second time Viator failed to pass this information on to the tour company. Consequently, the tour guide wasn’t very pleased to see us. She was alternately brusque and rude or nice and helpful. She did try her best to accommodate us most of the time. The tour in Park Guell ended early for because my husband wasn’t able to to do the last part. I wanted to continue and meet him afterward but the guide seemed frustrated and didn’t have time to deal with helping us meet at the end. She seemed glad not to have us part of this tour anymore. The information about the tour said ig would end at the same place the tour started but it ended at Park Guell. I felt this was over-priced for what we got.

Carles at the Sagrada and Sylvia at the parc Guell they are very grest tour guides. Very well organized. Eco taxi tools a long time to go at the parc Guell from la Sagrada. Thank you!

We thought we booked a tour in English. It turns out that it was both in Spanish and English which would have been ok if we could have understood the guide's English. His Spanish explanations seemed to go on forever and then a short-heavily accented English translation. We were to meet after our free time in the church for the rest of the tour and I asked "exactly where" we were to meet and the time. I was told by the information booth. We were there 5 minutes early standing in the pouring rain, and the guide never showed. We missed 1/2 of the tour. We would have done better getting our own entrance time and buying an audio guide at the entrance. This tour was a waste of our money.

Our guide was very informative. The Familia architecture was amazing. Have to see it in person. The park had a lot of walking.

Beautiful park. I felt like a kid again. Storyline of how it came to be was very interesting. Would recommend to others if they visit Barcelona.

Our tourgiide's knowledge, enthusiasm and engaging personality made the visit to Sagrada Familia exciting and memorable. I enjoyed his ability to not only point out the many many exquisite details of the church but also explain them and provide spiritual Context.

While we were already in Barcelona, less than 24 hours before our tour, we got a notification that our tour had been significantly changed. We were supposed to get transportation from Sagrada Familia to Park Guell and have both tours together. However, the transportation was removed and our Park Guell tour was moved several hours later than planned. We had no choice but to accept this change as there were no more tickets available for Park Guell to purchase on our own before we were leaving Barcelona. We had other tours planned for that day and so we had to rush to get to Park Guell, running to make it in time. We were only a few minutes late, however we missed the group and were denied entry to the park. We made these tour plans months in advance and one day’s notice of a complete change is unacceptable. Customer service did not care at all when we contacted them over the phone, and didn’t even reply to our email. A terrible trip experience.

Seeing the interior of the Basilica and the beautiful stained glass. I sat in a pew and prayed and felt so peaceful.

The tour for the Sagrada Familia was great. The tour guide was very knowledgeable and her English was very easy to understand. They changed the park guell to another day and we couldn't make it. They said we would get a refund for that portion.

Both guides today were so well informed. Both Segrada Familia and Park Guell are amazing places. Gaudio was a genius.

What happened to Charlotte in the previous review is EXACTLY what happened to me. Even down to asking the tour guide where the meeting point at Parc Guell was and her being quite short and unhelpful. It literally was like she was punishing me for not having paid extra for the transport. I had to ring the provider which obviously cost me in foreign charges and, having walked to Parc Guell myself, it turned out I was at the wrong entrance and only had 15 minutes to rush to the correct meeting point. The Sagrada tour was OK but felt quite rushed and I found it quite difficult to understand the guide. The Parc Guell tour (once I got there!) was fine as well but certainly not worth the extortionate cost. I contacted Amigo Tours to complain and request a partial refund and all I got in response was 'Unfortunately we are unable to proceed with the refund, as the tour operated normally and without any problems. We will send you the detailed meeting point by email, with or without transportation booking.' I then contacted GetYourGuide who I booked through and they said they had the same response from the provider but as a goodwill gesture they (GYG not Amigo) offered a partial refund. AVOID AMIGO they are rude, unhelpful and do not care about the customer at all!

Poor communication and information from Amigo tours. Rude unhelpful staff. The tour itself was fine but I won't be booking with Amigo again thanks to the poor service. We booked a guided tour of Sagrada Familia and Park Guell (without transport). We knew we would have to make our own way to Park Guell since our package did not include transport, however the information in our booking details only gave a meeting point and time for the first part of the tour which was Sagrada Familia. We thought this would be fine as we could just ask the tour guide for this information once we got their. At the end of the Sagrada Familia tour we asked our guide Svetlana where and when we needed to meet at Park Guell so we could get there. She said she didn't know and that we needed to look at the booking information. We told her the information was not provided. She then gave our details to someone at the Amigo office and told us they would contact us to let us know. We waited for a while but didn't receive any message so called the office ourselves as we were worried about missing the second part of the tour. The man on the phone told us there would be a taxi to pick us up at 11.30 and gave us the meeting point for the taxi. I asked him if he was sure this was correct since our package didn't include transport but he said yes and told us to go to the meeting point. We would have liked to spend more time at Sagrada Familia but didn't want to miss the second part of the tour so rushed to make the 11.30 meeting with the taxi. We waited until at least 11.45 at the taxi meeting spot with no taxi arriving so called the office again and were told not to worry, the taxi was coming soon. After waiting a while longer we saw the guide, Svetlana arrive so went to talk to her. She seemed frustrated with us saying that we had to make our own way their since our ticket didn't include transport. We told her we were aware of this but had called the office and were simply following the instructions they had given us. She told us to hail our own taxi and ask it to follow her taxi so we tried doing this but the taxi driver didn't understand so we went back to Svetlana who was increasingly impatient with us, asking why we hadn't hailed our own taxi. We explained and asked if she could tell us the meeting point for Park Guell so we could instruct the taxi. She told us that it's very difficult to find the meeting point so she couldn't do this. She was rude and unhelpful but ultimately did hail a taxi for us and explain in Spanish for them to follow her taxi. We got there in the end and the tour itself was fine but we were incredibly unimpressed with the way we were treated. We later checked the reviews and found many others have had similar experiences. It is clear that Amigo tours doesn't care what your experience is like once you have already booked and paid for your tickets. At the second point we even heard Svetlana say that she hoped the whole group wouldn't turn up. Disappointing experience, stay away from Amigo Tours.

Great tour, very educational and well explained. Very nice and available tour guides with great knowledge of the monuments and history of such. Loved the professionalism. I would certainly recommend :)

We accessed Park Güell with Amigos Tours via Go City tickets. We were sceptical as it was a time-specific walking tour, and we'd read some negative feedback on Trip Advisor. This tour was one of the highlights of my family's trip to Barcelona. The tour guide was terrific; he was so knowledgeable and a lovely person. I would recommend this tour to everybody, you really won't be disappointed.

We were expecting a smaller group The Sagrada Familia part of the tour was good. The Park Guell portion gives this review a lower rating. We were put in 4-5 separate taxis and taken to a place to meet near Park Guell. Did not follow the description of commentary along the way of different sights. Left alone on a street corner with no instructions of what to do. When we saw your guide we joined 30 more people. Not a small tour.

The attractions are of course amazing but the organization was horrible. We spent 45 min at the beginning for La Familia to get started. The guide was good. and then we spent 1.5 hrs in the middle transferring and waiting for Park Guell. The guide at Park Guell microphone didn’t work which made it difficult to hear and when we did it was not very interesting. A real disappointment. I suggest doing these two on your own. Taxis will drop you right at the entrance and audio guides are likely better.

La Sagrada Familia & Park Guell were amazing. Our tour guides were friendly and very knowledgeable. I highly recommend this tour with this company!!

The guides were friendly and knowledgable. We had an easier and more enjoyable experience with this tour.

Una was great! Very friendly and enthusiastic!. The basilica is absolutely stunning. So cheerful! And so beautiful!

Paul was great. It was very crowded and incredibly hot and we had a large group but he managed to do a great job explaining things and helping us navigate the crowds and blazing sun

Skipping the line and enjoying the history of the Sagrada Famillia! Also enjoyed Par Guell! Friendly, helpful staff!

Excellent tour guy. One think that I wish is not to mix English and Spanish language. Bring water if it is hot outside.

I was 5 minutes late for the meetup because I went the wrong direction on the Metro. They did not wait for me and I was not allowed in. All other tours I have been on the guide has waited 10 or more minutes for any stragglers. I tried to catch up with the second half of the tour, walking a long way, and did not get to the correct entrance to Park Guell. It was a crushing disappointment.

NEVER again with Amigo Tours... :-( We had bought an Explorer Pass from Go City. They tell you you can chose from 50 attractions. Once bought, you recognise that e.g. for Park Güell you have to make a reservation to get in because it is only a guided tour. If you just want to see the park on your own, there is no way to get in, you will not get the ticket for entrance alone. The tour guide from Amigo Tours has obviously a group ticket and no single tickets per person. Unfortunately, we stuck in the traffic and were late. We called them and they said we shall go directly to the entrance, but our taxi driver was not quick enough and did not find it immediately so we were too late and the guide did not wait. I called again Amigo Tours asking for the ticket just to get in. I thought they could deposit them at the entrance counter and we can join the tour guide later, but they said, it is not possible to reach the guide during the tour because the phone is switched off and they have only group tickets, so they cannot deposit. I acknowledged the situation. They were not helpful at all nor customer focused or at any solution interested. They said we can either book with them directly or use the Go City Explorer Pass but they need a new QR Code, whatever that meant, it was not clear at that moment to me. Since I still had some attraction left on our pass we decided to book again Park Güell and it worked for the reservation. That was on Sunday 30th April. On 1st May I got a call saying they cannot take our reservation with the same QR Code. They explained me that their system needs another QR code but funny enough the reservation worked out. Long story short, I got in contact with Go City and asked them to sort this out with Amigo Tours. Amigo Tours seemed not to be willing to co-operate and withdraw the first booking and use the bloody QR code for the second booking. It was a nightmare, we have been discussing and discussing..... I work in the service industry and I know what customer focused and solution oriented means..... THAT WAS NOTHING OF ALL OF THAT!!! Finally, we did not book directly through Amigo Tours because we had to pay again and we did not buy another pass or attraction at Go City. At least Go City seemed to be willing to find a solution with us in terms of offering a refund of 10%. Go City were also in contact with Amigo Tours trying to sort this out but unsuccessful. Regarding Sagrada Familia obviously there are different capacities it varies where you bought your ticket. At the official ticket counter in front of Sagrada we would have been able to book but without the towers, here you have to book very early in advance. However, the Explorer Pass was not valid there and we would have to buy additional tickets and would have still the attraction on our Explorer Pass which we initially wanted to use. As a recommendation... buy your tickets at the official websites separately (more expensive but worth) and book any tours early enough. For some attractions you have to book a time slot even though you go your own way without guided tour.... This was not the most relaxing city trip, too many uncertainties and surprises....

Our tour guide was wonderful;; informative, engaging and upbeat personality. The tour group size however was too large and there was too much time wasted waiting around.

Too much time wasted getting the group organized, especially before Park Guell. Guide was informative but a little hard to understand at times due to accent and microphone issue. Security required EVERYTHING out of pockets and belts removed. Next time it may be better to visit the sites on my own.