Hotel Sagrada Familia Apartments

Very good location for family, we found uber best mode of transport. Small area but we didn’t spend much time in accommodation

I really like the location of the hotel. It’s nearby to all the shops, restaurants, and all the tourist spots esp the Sagrada Familia church. The room is tidy and everyone is accommodating. I’d like to thank Cris and the other guy (who is usually in at night and dawn), great service from my check in time until I checked out. Really recommendable.

Excellent location. However, apartments themselves are very tiny. Can hear absolutely everything due to very thin walls. Not helped by having a group staying above us. Complained about the noise as kept us up until 5am but nothing done about it and carried on for the full 4 nights of our stay. Reception and service generally poor. Have to check in and out at the hotel so reporting anything a pain. Beds were hard and very small. WIFI was average. Apartment very close to metro and Sagrada Familia but trading off this to offer a sub par experience.

It's a shame that I have to write this review, but the attitude of management really leaves no choice. We stayed at the apartment from 6 to 8 of April (I'm attaching proof because I already know the morally dishonest management will accuse this review to be fake). While it's true that the location is central and there is a nice view of the Sagrada Familia, our apartment had no hot water, just cold. Imagine spending 3 days as a tourist in a beautiful city like Barcelona, without being able to shower and clean yourself! Of course we contacted the management immediately to fix the issue, but all we received was lies. According to the management, a technician was supposed to come and resolve the warm water malfunction on the first day, but nobody came. Then they said they would come in the morning of the second day, but nobody came. Then they said it will be fixed on the last day, and obviously nobody came. Reading previous reviews, it appears clear that heating problems are common, so the management is either incapable of fixing the issue, or simply doesn't care at all. I don't know which option is worse. Adding to this, the email address that they provide you for eventual communications or complaints is of no use at all. Overall, if you are happy to only take freezing cold showers and you can bring your own toilet paper, than this place is ok. Otherwise stay away!! I'll conclude by signing off this review in the same style that the management uses to answer other unlucky customers, by wishing you a better life in the future, and excellent health going forward. Take care