Eurostars Barcelona Central

I highly recommend Eurostar Barcelona Central. We stayed there for a couple of days during our vacation. The hotel is beautiful, clean and in an excellent location. It was walking distance to many restaurants and cafes, as well as next to main attractions. The staff that we interacted with were very polite, helpful and professional. I really want to give a Big shoutout to the ladies at the front desk. From the moment we arrived in the hotel to check in they were awesome and treated us so nicely, and they were so polite and friendly. Thank you for making our stay so special!

The hotel itself is good: clean, spacious rooms and a nice building in a convenient location. On that side, no complaints. However, two issues affected our stay. First, the lady at the front desk was not very welcoming. The biggest problem was the internet. The Wi-Fi worked fine in the lobby, but the moment we entered our room, there was no signal at all. Not weak, completely gone. I complained to reception several times over our stay, and no solution worked. We ended up relying on our own mobile roaming data for the entire 4 days.

DO NOT STAY HERE!!!! DISGUSTING AND UNCLEAN ROOMS. Upon arrival, I found an opened bottle of water and hair on the floor - the room was completely unclean. I moved to another room which had a disgusting kettle with mould and horrible stuff at the spout. Honestly, the reception staff and supervisor have been horrible and rude and were not willing to offer a full refund so I could cancel and stay elsewhere. No apology and no empathy. I feel super uncomfortable staying here. The staff are not nice people. I warn you - book somewhere else. I passed many 4 star hotels that looked A LOT nicer than this. It’s not worth it. THE HOTEL IS NOT 5* STANDARD! A lot of other reviews say the same thing. Save your money and please go somewhere else. The only good thing about this hotel was the lovely breakfast staff. I come to Barcelona often - I will never stay here again.

The rooms have a modern design with lovely lighting, and the housekeeping service was very good. The reception staff were kind and helpful throughout our stay. The only downside was that sound travels easily between rooms and from the corridor, and we were often woken up early by people talking outside. Another point we didn’t like was that the bathroom lacked privacy, which made the stay a bit less comfortable.