Super professional English fluent front desk staff. We arrived after 7am cruise ship dis-embarkation. Obviously way too early to check in but they allowed us to register and check our luggage into their secure storage area. Restrooms were handy before we started our sight seeing day. 12 hours later when we returned, room keys and luggage were waiting for us. A very contemporary designed hotel, but you can tell it's not new construction. Drainage in the shower wasn't the quickest, and the sliding door to the WC was very very sticky, we ended up leaving it open rather than flight the mechanism which didn't leave the most flattering view from the bed. But the hotel location was extremely convenient to catch our morning high speed train to Madrid. Would definitely stay here again especially if catching a train or planning to use the Barcelona Metro
Barcelo Sants
Address: Plaza Dels Paisos Catalans S/nAvailability
Description
Facilities
Reviews
One of the best hotels you can stay at in Barcelona. Extremely convenient for travel, with a train and metro station below you. Lobby was nicely decorated with complimentary champagne and snacks. Buffet had solid options such as smoothies, churros, and fresh fruit. Staff extremely kind and helpful. Rooms spacious, clean, and organized. I would highly recommend this hotel for this price range.
This is a modern hotel with a futuristic theme - even has a galactic war table and displays like an astonaut suit and R2-D2 on the lobby floor. Btw, they don't have reception but instead have a "Boarding Desk" and a "Boarding Gate" for the elevators 😀 The rooms are spacious and unique. I wouldn't say futuristic but we the floow plan is pretty unique. The toilet is separate from the spacious shower with a rainfall option. There are multiple elevators to get to your room but only two from the train station floor - it was never busy when we were there even though the hotel is fully booked. One thing you will immediately notice is that the room doors are flushed along the walls - like gow movies have doors in spaceships - really cool! Breakfast is definitely worth it - great breakfast options and they even have lactose-free milk which I rarely see in hotel brrakfast tables. The bar on the lobby floor is stocked and surprisingly competitvely priced so you really don't have to go anywhere else if you just want a drink. Overall, a great stay and a great hotel with very friendly people around to help you. The futuristic theme was a hit to our teenage kids.
Very nicely located. Right on top of the train station, so getting a taxi or uber is very convenient. The decoration is quite unique with an astronoutical theme. There is no minimarket around though and not too much attraction or stores nearby. Consider getting a family room type which actually is only two rooms (twin and king bed) with a connecting door.
Booked here for location to train station only but this hotel is very very expensive we only learnt when we arrived how many other hotels are much closer than we thought, oh well next time!!! we did book a stratosphere room with breakfast and late 4pm check out seems straight forward but the following is a litany of disappointments. Firstly good luck finding the entrance to the hotel, the major works on and around every side of the station make this very confusing and very difficult to see, so when you find this tired after your travels, flight or train you then get to reception which always has queues , then a complex check in follow of multiple id requirements and forensic examination of what you know you have already paid for, my advice to them is streamline your processes and invoices also, tedious and frustrating and a test of your patience. We did not like the space theme that was our problem we thought the whole place looked stupid and childish. The lobby feels like a huge starbucks with people on laptops and devices and gaming really is this a hotel??? Where was the feel of Spain , its very clinical, like a hospital all white everywhere, bland no personality again where is beautiful Catalonia. The room was on a high floor excellent views over the city, we had a kettle /coffee maker good, english tv channels excellent and bed comfortable and aircon all good.lovely toileteries in bathroom and great hot water. The shower is a prefab plastic like a cruise ship weird !!!! The room again is all white like a hospital ward , no ambience feels very budget because there is no attempt to create a lux stay its just white plastics / cold . Feels like a bad IBIS hotel . Breakfast in the photos looks like a huge restaurant well set up but in reality its like a huge white room with rows and rows of white plastic chairs and tables like a cafeteria/conference room/ mess hall, no ambience . no comfort, no space to enjoy but you are elbow to elbow with other diners, we were looking forward to this but in reality the huge buffet was actually repeats of breakfast food in multiple locations for example, pastries were in 3 places, breads and cheeses 2 locations etc so not as much choice, quality not the best and embarrassingly for a spanish breakfast offering at a hotel that charges alot. the staffer making eggs was swamped so join the queue and make sure not to bet bullied by the locals of all age groups. Not a nice place to start the day. But to cap it all off a notice was in the room advising that there would be a power outage at 1am for 3 hours on the 4th december, not happy, so if you need the lift no go in a spanish hotel I dont think so, what about safety ???, or how about your right to stay up late and watch tv or make a cuppa - this is the hotels problem not the guests no reason was given only maintenance which could mean all sorts of things , i challenged this as the notice was incorrect it should have said the 5th december so they had no idea what day they were talking about- as we say in Australia could not run a chook raffle!!!! Good luck
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email