They greeted us right at the end of the jetway! Walked us to immigration, bypassing all the lines, which were huge! Well worth every cent!
About Activity
What's Included
Includes
- Hotel Transfer (if chosen)
- Fast Pass Immigration (Arrival or Departure)
- Lounge Access for 2 Hours (if option chosen)
- Meet and Greet by Private Guide
- Insurance
- All Taxes and Fees
Excludes
- Visa fee (if you book visa on arrival option)
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
The Assistant in a uniform (with a sign displaying your name) will meet you at the plane exit after the air-bridge. The guide will wait until all passengers disembark. Guide will remain with you until arrivals exit.
Language Offered
Additional Info
Cancellation Policy
Reviews
This service has been outstanding every time I have used it. I wouldn’t consider arriving in Bangkok without having a Fast Trak representative greet me upon Landing and expedite the immigration process and asiste with reclaiming checked baggage Ann’s assist with taxi or Grab pick up. The representative was professiona and outstanding
Save yourself the hassle after a long journey . These guys meet you at the airplane entrance . Also you can reserve a taxi same group .
Representative was amazing and polite. We really didn’t need to service. I thought it was gonna take longer passport control without a fast track, but it would only take 5 to 10 minutes longer for normal lane. It was definitely worth it for arrival, but not departure.
The woman who met me at the end of the jetway was personable and easy to talk with. She guided me to be Immigration/custom line. I should mention that I always take a wheelchair due to leg issues walking in large airports. Based on this experience it would appear I did not gain anything by paying for this fast track as I still had to wait behind four or five other people when showing my passport for Immigration. So while the employee, I believe her name was Pop, was super friendly and did her job, I think I expected more. My big expectation was I thought she would facilitate my going to the front of the line for Immigration. This is no fault of hers or the company. I do believe if you arrive and don’t have wheelchair assistance that knows where to take you, this would be a valuable service. It is a rather large airport. It is a foreign country. We all have options to choose based on our comfort level. I simply thought I would get more out of this fast track experience that I purchased, and I did not.
Very smooth and quick through customs and immigration. Our escort, Bill was great. He handled everything
Excellent service. Fast track gate and to luggage collection. Ensured I was looked after all the time. Very good English.
This was an excellent meet and greet service. Everything was as advertised and the pre-arrival communication was great. I will definitely use this service on every trip to Bangkok.
Really worth it everything was handled really quickly and we didn't had to worry with anything I definitely recommend to get it
Excellent service. I would highly recommend. Saves time and hassle of finding your way through a busy airport. Especially after a long flight and traveling with senior(s). Our guide kindly greeted us and guided us to immigration and baggage claim. She was very professional, kind and helpful. We also ordered the transfer to the hotel. Very efficient service. Worth the money. Less worry. I would choose this service and company again. Thank you!
My guide would very amazing very knowledgeable and we held great conversation. It makes things so much easier to begin your trip in Bangkok. I will always use them and hopefully when I come back in January that I can have my same guide.
Great service, very quick to get through the airport. Very friendly with great communication. Again great service.
I would say they will get you through the airport quick. They wait for you at the end of passenger bridge with your name displayed. They make sure you have your documents, and assist you with navigating the atm, and eSIM card booths. They also take you to the place where if you reserve a driver they are located. We were staying in Pattaya. The immigration line was not as long as I thought it would be. But that could be for this time of month in September. But I’ve seen lines were the reported time to get through is a couple hours. So this is either hit or miss.
From getting off the plane to getting into my taxi was 20 mins max. Not one person at the VIP immigration so straight through.
The agent was at the gate on time and with a smile! Very friendly and professional! I will use again!
the team very helpful for my arrival, they meet me at my arrival gate and work me though check-in, luggage claim , and drive me to my hotel
Always good fast track service very professional service lovely staff and very helpful The service from start to finish was done with experience and dedication
THE BEST decision I have ever made travelling! I had 2 large pieces of hold luggage and wanted to get to my hotel quickly & efficiently. I was met at the aircraft by the staff member, Bank who was a very polite and professional young man. He procured a trolley to take my hand luggage from the plane to the Immigration point. We walked past the regular immigration queue which was quite large to the Fast Track lane. I was first in line and was cleared immediately through immigration (who were very friendly & welcoming). Bank then escorted me to the baggage carousel and loaded my 2 large bags onto the trolley and we walked through Customs. He then took me out to the waiting car where the driver loaded my luggage and took me to my hotel. A fantastic experience, I highly recommend using the I Asia Fast Track experience through Viator.
Very fast track good stuff and friendly. I cut something 1 hour to stay In the regular line and it was easy to go the fast track
Straight thru immigration @ Bangkok busy airport, lady showing you the way thru, to pick up baggage, to which taxi .
The assistant was waiting at gate for me and smoothly got me thru customs. Got a bag trolley for me and helped with baggage
Very helpful and friendly my guide Want to do everything for me I will use again no waiting very quickly
Flight was 4 hours late and no problems at all being met at the gate. Communication good.
The fastest fast track in Suvarnabhumi Airport. So nice guy met me at the jet bridge. And the app is so useful, applying was so easy!
The staff member was waiting for us we got off the plane, then in to buggy and off to passport control and collect luggage. The service is wonderful.
Super easy and quick through passport control. Person who met me at the gate was very nice and helpful
The experience was amazing. I had a late night flight into Bangkok and this service was well worth it. The staff was pleasant, punctual and professional. I would highly recommend it!! A huge thanks to you all!
The people were kind and helpful. It was so fast and accommodating.
It was great. I appreciate what you are doing. Very nice service and I will do it again with this company
Well worth the money. Greeted me promptly straight after I arrived from aircraft. Carried my hand luggage and helped me find kiosk to buy eSIM for phone. Quickly arrived at fast track customs for entry then located and collected my luggage. Took me to the correct exit and found my transfer vehicle. Polite, helpful and very friendly and professional. Will Definetly use again when travelling
Staff were fantastic, friendly and understanding at all times. Very quick service, from air bridge to clearing immigration, collecting baggage and clearing customs took no longer than 20 minutes. Well worth the money , beats lining up with 100s of others going through the normal lines.
I booked the Fast Track service for my arrival in Bangkok and received explicit confirmation the day before. The very next day — with no prior warning — I was informed that my booking could not be honored because the time slot was “fully booked.” A confirmed booking should mean something. Canceling it at the last minute, after confirmation, is simply not acceptable, especially for a service people rely on for time-sensitive airport arrivals. I had specifically arranged this because I needed assistance upon arrival, and instead I was left to deal with a problem that was entirely the company’s fault. The refund offer does not make up for the inconvenience and stress caused by this last-minute cancellation. I would not trust this service again and would strongly advise others to think twice before relying on their “confirmed” bookings. Avoid unless you’re prepared for last-minute surprises.
Great service the person who see me was very good I would recommend every time very friendly and helpful
Nobody was waiting for me cuz the organizers didn’t gave them the correct flight no & arrival time as I sent to them
You guys cancelled my appointment while in route from a 15 hour flight. First time experiencing Thailand and you guys made the first minutes hell. Not Kool and will not recommend your company to mines
We had a perfect experience. There wasn’t a real need for fast track but reading that Bangkok airport can get crazy I didn’t want to take any risks. The experience was great
We used this service on Sunday, August 2, for our family of 8 people, including two young children, and everything was perfectly organized. We were warmly welcomed immediately after leaving the aircraft and escorted to a waiting buggy. The staff was professional, friendly, and spoke excellent English. The buggy ride and fast-track immigration service saved us a lot of time, making our arrival in Bangkok smooth and stress-free—especially with young children. We never had to worry about where to go, as everything was taken care of from start to finish. Highly recommended for families or anyone looking for a hassle-free arrival experience at Bangkok Airport. Excellent service and well worth it!
Ultra smooth transition through the airport. Met by a charming lady who guided us through baggage reclaim and immigration. Whole process was around 15 mins. Could not recommend enough after our 2 hour delayed flight
Very friendly. They meet me at the gate and helped me through customs without the long walk and waiting in line.
We arrived at 8pm when the airport was extremely busy, but the service was outstanding. The staff welcomed us, guided us smoothly through the airport, and we completed immigration and luggage collection in only 15 minutes. After a long flight, this made our arrival so comfortable and stress-free.
Amazing, we didn’t have to stand in queue and were taken to a different area to finish immigration process
First I have to acknowledge Ploychanok was phenomenal. Everything was perfect. I know it says they will meet you at bridge but Ploychanok was actually there waiting for me with sign with my name on it and I admittedly felt so relieved to see her and put a huge smile on my face welcoming me to Bangkok. Walk to immigration/customs line went quick and then she had already went and got my luggage and off to get my currency then stayed with me outside until my Grab came. Experience is definitely worth price. Ploychanok made the whole process 100% better. She is very professional and was patience. If I could individually book with her again I would. Flight was a little late at 10:00pm and she waited and had communicated with me via WhatsApp.
I was greeted at the end of the air bridge by a very warm staff member, and escorted to immigration and also to the baggage carousel. The priority queue was super fast (in and out within 3 minutes)
Worth the price. The immigration line was LONG and glad I was able to bypass it. My guide was very friendly and helpful
Smooth,efficient and felt like VIP ,didnt have to que (saved 1 to 2 hr), as immigration que was long. Very helpful especially since we had kids.
Absolutely amazing. Were there for us as soon as we got off the plane, and we were out of airport and through passport control in less 15 minutes or so! Thoroughly recommend!
Service was Easy, fast, and professional. Wonderful staff. Would recommend to anyone traveling to BKK.
Professionals in all aspects of dealing with a client Appreciate their work ethics Regards Ahmed Erbad
First time I came in April, April and use the service there waiting for me but this time nobody was there so I paid the money for nothing so not very happy
Great experience I used it coming and going BKK and was superb. Staff was on point, polite and professional
Monday through Friday 9 am to 7 pm EST
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