We arrived during the days of flooding in Bangkok, and the staff immediately welcomed us with warmth and kindness and helped us with everything they could. They helped us with parking our car and even assisted with translation and communication with the rental car company, which was incredibly helpful. The hotel is clean, pleasant, and very convenient, with everything easily accessible. They also kindly allowed us to check in early after a long journey, which we really appreciated. We highly recommend this hotel! A big thank you to the wonderful and kind team — Beam, Boat, and Julie. You were amazing! ❤️
Novotel Living Bangkok Sukhumvit Legacy
Address: 12, 14 Sukhumvit Soi 29 Wattana, Klong Toey Nua WatthanaAvailability
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★★★★★ Perfect for families! We have stayed at Novotel Living Bangkok Sukhumvit Legacy twice before, and we chose to come back again because we always have such a great experience here. It’s a perfect place for families, especially if you want to stay in the city while still having plenty of space. The family rooms are very spacious and comfortable, which makes a big difference when travelling with children. The staff are always extremely friendly and helpful. A special thank you to Dai and Nicky, who took such good care of us and made our stay even more enjoyable. Our children absolutely love staying here and ask to come back every time we are in Bangkok. It really feels like our go-to place in the city. Highly recommended for families!
The location being walking distance from EmSphere and Emporium is a brilliant thing along with just down the road from Phrom Phong subway station on the Sukhumvit Line. The building has two towers and we stayed in the second tower above the El Santo Mexican Restaurant & Bar where you also have breakfast each day. It was good that breakfast was included in our booking but we never ate dinner or lunch at El Santo Mexican Restaurant & Bar as their menu was confusing as it had a different option for dine-in vs room service. We did eat at some great Japanese cuisine at Hiko Sushi but sadly the ALL Accor+ Explorer 30% food and 15% drink discount wasn't eligible at Hiko Sushi. The pool was open from 7am until 8pm and got very busy with the families in the evening and there was never enough pool towels available. There was a kids area downstairs where they could do crafting activities or play on the Nintendo Switch. We had to ask for extra bedding for the sofa and when they came up they brought the bare minimum of a sheet and a pillow... no extra sheet or blanket so we had to ask again the next night as it was too late already and we were tired and wanted to sleep. There was more noise that expected from the hallway but little noise from the outside which was great considering the location. The a/c had to be running most of the time as the sun heated the room through the last glass window. The room was very well cleaned as was the rest of the hotel. We did have to ask for extra towels on everyday as we didn't have enough towels for everyone staying in our room and more toilet paper multiple times which got to be annoying. During our stay our status went up but they said they wouldn't do anything as the booking was linked to our original status this was a bit of an anti-climax. The hotel was overall nice and the staff were friendly but a big shout out to the friendly security and porters who seemed to be going out of their way at any chance they got to ensure guest satisfaction.
Hotel is nice. You get what you pay for. Rooms are spacious. Washrooms have bidet. We opted for a studio. It had a small kitchenette with a microwave and a fridge. The pool is amazing. My only suggestion is to put up options for Halal Breakfast.
⭐⭐⭐⭐⭐ One of the best family stays we’ve ever had! We stayed at Novotel Living with our children, and it was an exceptional experience from start to finish. The reception team was incredibly warm, friendly, and professional. Every staff member greeted us with a smile and made us feel truly welcome. Our children absolutely loved the Kids Club and had an amazing time. The facilities were excellent, making the hotel perfect for families. Bangkok can be very busy, but the hotel was so comfortable and relaxing that we often preferred spending time there instead of being out in the traffic. It really felt like a home away from home. A big thank you to the entire team for their outstanding hospitality. We highly recommend Novotel Living to anyone visiting Bangkok, especially families, and we look forward to staying here again. The hotel is about a 10-minute walk to Terminal 21, which was very convenient for shopping and dining. One thing to note is that it is around a 30-minute walk to the Arab Street area, and during busy traffic it can take around 40 minutes by car. However, this wasn’t a major issue for us because food delivery services are readily available and worked very well throughout our stay.
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